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Carmarthen, SA31
3.7/5, 3 Reviews
67% Recommended
50% sales valuation accuracy
100% sales fee satisfaction
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"The reason I give 1 star was..."
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1 Star Review
By : 'Megan'
Services :
Would you recommend ? : No
Postcode : SA15
3 Jul 2020
People found this helpful4
The reason I give 1 star was purely because I have to in order for this to be posted. I don’t know where to start with this awful company, but twice me and my partner have tried buying a property through them and it’s been nothing but hell. The way they speak to you is disgusting, we placed an offer on the house which got accepted by the owner, everything was being processed they had all of our details etc yet they still didn’t take the house off the market, still open to offers and still were taking names for viewings? Then I received a call to say someone has placed an ‘over the odds’ offer (making out it was double/triple what we offered) only to find out JF had lied to the owner saying me and my partner hadn’t kept in contact with them, knowing FULL WELL everything was being processed. They told us we’d now lost the house due to someone bidding higher and that’s that. To then find out, the person only bid an extra £5000 which we would’ve happily gone higher if need be but they didn’t give us the option. Claire (carmarthen branch) the way she spoke to my partner was disgusting and nothing but discriminating. So unprofessional for how they handled it. I got a family member to ring & ask if they were still taking higher offers which they replied with ‘no sorry, the house has been sold’ !!!! If only they done this whilst our offer had been accepted. AVOID THIS COMPANY AT ALL COSTS !!!!
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By : John Francis
3 Jul 2020Naturally we are disappointed by this review and that you feel that our service has let you down. We can assure you that the correct process has been followed and that we followed our clients instructions.
By : Megan
3 Jul 2020Please don’t try to make yourself look good by saying you “followed your clients instructions”. She accepted our offer, things were being processed, you kept the house on the market & still accepted viewings. Yet someone comes along after us, places an offer and you decide to tell us we can’t have the house anymore!!! Absurd.
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Berwyn & Grug Jenkins
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 50.00% | 100.00% | £0 | £0 |
Address
John Francis
18 Lammas Street, Carmarthen, Carmarthenshire
SA31 3AJ
01267 233111
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Thank you to John Francis ...
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5 Star Review
By : 'Venus'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HP22
26 Apr 2024
People found this helpful0
Thank you to John Francis Carmarthen and to Martynas personally for his assistance in finding us a home. He has been extremely helpful and it has made the process less stressful. Thank you to Ky (apologies if the spelling is incorrect) for waiting for us when we were lost, and late for our... Read Full Review
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The reason I give 1 star was ...
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1 Star Review
By : 'Megan'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SA15
3 Jul 2020
People found this helpful4
The reason I give 1 star was purely because I have to in order for this to be posted. I don’t know where to start with this awful company, but twice me and my partner have tried buying a property through them and it’s been nothing but hell. The way they speak to you is... Read Full Review
Comments (2)Was this helpful?:
By : John Francis
3 Jul 2020Naturally we are disappointed by this review and that you feel that our service has let you down. We can assure you that the correct process has been followed and that we followed our clients...
We were very impressed with ...
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5 Star Review
By : 'Berwyn'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SA31
19 Jan 2018
People found this helpful0
We were very impressed with the knowledge and the professionalism of the staff at the Carmarthen office in the process of selling our property. Led by Claire, we received a first class service throughout and would certainly recommend this team to all prospective clients. No stone was left unturned. ... Read Full Review
Comments on Agent Fees
Reflected the thoroughness of all the work involved.
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