John Francis

Thank you to John Francis Carmarthen and to Martynas personally for his assistance in finding us a home. He has been extremely helpful and it has made the process less stressful. Thank you to Ky (apologies if the spelling is incorrect) for waiting for us when we were lost, and late for our ... Read Full Review

Excellent service , professional and highly knowledgeable team who offer great support throughout the sales ... Read Full Review

What a complete joke. I tried to sell my property with them however they played me off against another property exactly the same for a higher sale price. I then agreed to let with them even though I had done this for over 10 years. I am shocked by their total incompetence. They are not even ... Read Full Review

Before I write this review I want to say that John Francis in Narberth sold our property after its first viewing, though that had more to do with the then manager Martins network, than the dynamicism within the branch itself. That aside we found the pre and post sales process wholly unsatisfactory; ... Read Full Review

Avoid! As a landlord I have rented a property for 10 years through a different agent. After being persuaded to rent the property with John Francis, the first tenants I had have not only stolen beds and furniture, ruined carpets, walls and fly tipped in the back garden and stopped paying rent ... Read Full Review

The Swansea team were Amazing, I dealt with Rhys for the sale of our property and couldn’t have asked for a better service BUT and a big BUT, do NOT use their recommended Conveyancers at Countrywide as we did, they are the worst most incompetent firm you can possibly go for and ... Read Full Review

Brilliant service as always James king Meg page what a lovely new addition to the team Fast efficient all with a smile ... Read Full Review

Appallingly bad service. Apart from Fiona, very poor communication and seemingly uninterested. Didn't read or answer emails. Hard to contact by phone. Stay away from ... Read Full Review

The whole team at Mumbles worked so hard on the sale of my mums property recently. Communication was great throughout and they are all so caring and considerate. A special mention has to go to Kirsty who went 'above and beyond' and who was especially kind to Mum, helping her through ... Read Full Review

I sold my property with the help of the Cardigan team of John Francis. Daniel was a reliable and responsive point of contact throughout the whole process; ready to offer guidance/advice whenever I needed it. The rest of the team were always polite and helpful and responded promptly to any ... Read Full Review

Aberystwyth Office: Would have put 0 stars if I could! Very rude, disrespectful, condescending staff! I have spoken to 4 of them, including the manager, and the only one that was pleasant was the lady who answered my first phone call. The manager was cocky, and refused to even engage in a ... Read Full Review

I am a buyer. I found this company to be almost non responsive. Their communication is non existent I was interested in a chalet and only one person in the Tenby office seemed remotely interested in taking my details I called them about 6 times ( Tenby and barbets offices) and every time it was ... Read Full Review

Cardigan office The whole team at John Francis cardigan are very professional, polite , and always prompt when dealing with my wife and I The whole team led by Daniel a dynamic individual who makes sure he has all the relevant information Rhian , Hayley and luke are very professional and ... Read Full Review

The reason I give 1 star was purely because I have to in order for this to be posted. I don’t know where to start with this awful company, but twice me and my partner have tried buying a property through them and it’s been nothing but hell. The way they speak to you is ... Read Full Review

I know we are battling with coronavirus but even before the outbreak I found the service from JF really disappointing. Communication is poor. They either take days to reply to important emails or just ignore them altogether. When you do get information out of them it is always sketchy. They are ... Read Full Review

Faultless, professional and friendly service. From the beginning to the end of selling our property we were totally supported. Tracy continually keep us up to date with the property sale and made the whole experience as lease stressful as possible. We wouldn't hesitate to use John Francis ... Read Full Review

I had the house on the market with them for 2 years and not a sniff of an offer. They kept asking me to lower the price which they had valued it in the first place. Plenty of viewings but not a single offer. I eventually went to 99 Home lowered the price by 1500 (which would have been John Francis ... Read Full Review

Faultless, professional and friendly service from minute one. The process was lengthy, through no fault of the estate agents, so got to speak with all the staff at the mumbles branch. Vicky, Nicola, Sian, Christian and Derek were marvellous. They were knowledgable and helpful, always made ... Read Full Review

James and Kirsty have always given excellent customer service. They have both been extremely helpful, friendly, polite and efficient and nothing has been too much trouble for them if I have needed anything. They have always kept me informed on what is going on and it is very reassuring to know I ... Read Full Review

We were interested in mortgaging a property that this branch had for sale, however they had listed the property as sub standard construction. I rang up the agents to check if sub standard meant non standard and therefore mortgage options were off the table. I live quite far away so didn't want ... Read Full Review