We had a very poor and unprofessional experience with Keenan’s Estate Agents. They didn’t reply to our emails and failed to call us back on multiple occasions. I was actually told they prefer phone calls to emails, probably because the excuses and stories we were given simply didn’t add up or make ... Read Full Review

Where do I begin. Keenans Blackburn are liars. If your selling a property through them then please avoid. They will not get the best price for. All they are after is a quick turnaround. I'd put in an offer on a house I liked only to be informed that my offer was rejected because of the size... Read Full Review

Excellent service and professional people. Aimee who I dealt with in the sales progression team was always friendly, attentive and very helpful. Nothing was too much trouble and the company is extremely professional and personable at the same... Read Full Review

No rating at all , customer service appalling. Asked them to contact me if any properties came up with land , no contact from them. Couldn't facilitate a weekend view , at all . Sold our property with them appalling. Bought our property which was up for sale with them appalling customer ... Read Full Review

Whether it is bad management, staffing issues or just incompetence I don't know, but Keenan's have now wasted enough of my time and money to warrant me never dealing with them again. I am increasing a property portfolio in the Burnley / Accrington area but have now been let down by them ... Read Full Review

I would never use this Estate agents to SELL or Want to use to buy either. Unprofessional rude and don't communicate between each other. I'm told incorrect information and then lied too. Buying a house is the most important diction you'll ever make so don't make... Read Full Review

Our house sold with Keenans within the first week after which we had to do all the chasing up of the sale, very often staff not returning our calls. I certainly won't be using them for the sale of this house when renovations are... Read Full Review

Your website simply does not work. Search device pointless. Page 1 only, regardless of information input. Would be quicker to knock on the address door! Wasted almost an hour searching for one property and still no wiser. Then wasted more time informing... Read Full Review

I was desperate to sell 3 houses in a short time after my husband died suddenly so I could move abroad to be with my daughter. I tried an on-line estate agent who was useless and very expensive (when you look at the small print) and it cost me almost �3000 to get out of the contract. I went... Read Full Review

Our house was sold in three days for over asking price. Keenans did exactly what they said they would.... Read Full Review

from day one Keenans promised me they would look after me every step of the way as I was very nervous in selling my home and going through a divorce at the same time it was such a stressful time for me. The polite and friendly professional staff certainly took the pressure off and agreed a sale... Read Full Review

Promised a fast sale for me, to my surprise they sold my property within days in the Swinton area. Recommended A*, staff were delightful and kept me up to date with... Read Full Review

Fantastic service end to end. Helped us with the difficult task of selling my late fathers property and made things as easy as possible. Very smooth sale and kept us informed at every point with regular calls and updates from the sales progression service. Nothing was too much trouble -highly... Read Full Review

Shocking service, constantly lied to make me increse my offer. She could not be bothered to ring me to let me know my offer had been rejected, I found out myself 3 days later. They use underhand tactics from start to finish. By far the worse estate agent I have ever dealt... Read Full Review