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The UK's Largest Customer Review Website for the Property Industry

2/5, 8 Reviews
25% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
86% sales fee satisfaction
86% letting fee satisfaction

Elli
By : 'Jacqui'
Services : Sales(I sold a property using them)
Sold price : £375000
Would you recommend ? : Yes
Postcode : DA12
Could not have had better service, took good quality pictures and advertised our property to the highest standard. Kept us informed and did their research into prospective buyers. Only went for the £799 payment but the service was better than any other estate agents. Excellent.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 86% | £300,000 | £375,000 |
| Lettings | 100% | 86% | £1,100 | £1,250 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 2 | 1 | 0 | 0 | 3 | 0 | 1 |
Waterman House Estates
Waterman House, 1 Lord Street, Gravesend, Kent
DA12 1AW
01474 330840
By : 'Imre'
Branch : Gravesend, Waterman House, 1 Lord Street
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : No
Postcode : DA11
After a flatmate moved out I asked them if I can search for an other one. They said its okay so I asked my friends on Facebook. After 2 weeks they told me I need to move out because I asked on Facebook. They done a false inventory check and removed £900 of my ... Read Full Review
By : 'Tasha'
Branch : Gravesend, Waterman House, 1 Lord Street
Services : Letting (As a Tenant)
Rent PCM : £1250
Would you recommend ? : No
Postcode : DA9
Worst estate agents I’ve ever dealt with! Still after six months we haven’t received an inventory report! You’re lucky if they even answer the phone to you. Our oven broke, after ringing all afternoon their response was to email them. Still haven’t had a ... Read Full Review
By : 'O'
Branch : Gravesend, Waterman House, 1 Lord Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : DA9
Estate agent that lies. They already accepted another offer for house. But keep lying to me that sellers haven’t made a decision. How hard is it to say the truth? If they have accepted another offer, how do you know I don’t want to make a counter offer. Just logic. They ... Read Full Review

By : 'Jacqui'
Branch : Gravesend, Waterman House, 1 Lord Street
Services : Sales (As a Vendor)
Sold price : £375000
Would you recommend ? : Yes
Postcode : DA12
Could not have had better service, took good quality pictures and advertised our property to the highest standard. Kept us informed and did their research into prospective buyers. Only went for the £799 payment but the service was better than any other estate agents. ... Read Full Review

By : 'Lolly'
Branch : Gravesend, Waterman House, 1 Lord Street
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : DA12
Avoid this agency if you really want to sell your house!. Myself and my husband offered full asking price for a house with Waterman House which was accepted. From the start it was IMPOSSIBLE to get in touch with Ellie who was managing this sale process on the phone, often she never returned our ... Read Full Review
By : 'Mrs'
Branch : Gravesend, Waterman House, 1 Lord Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : DA12
All of the members of the team at Waterman House in Gravesend were professional individuals and extremely helpful when instructed to find a tenant. Would definitely use ... Read Full Review
By : 'Amy'
Branch : Gravesend, Waterman House, 1 Lord Street
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : DA12
Bought a house and seller refused to leave. He has taken the £400k on completion and is now living in a house we are paying for. We have taken him to court which has costed us thousands. Worst estate agent in the world for selling us something and not even ensuring that we receive the house. ... Read Full Review
By : 'Extremely'
Branch : Gravesend, Waterman House, 1 Lord Street
Services : Sales (As a Buyer)
Sold price : £190
Would you recommend ? : No
Postcode : DA12
Lack of informations. Poor service. They had to be chased up for absolutely everything. Slooooow like a snail.... Comparing to other agencies Watermans don't know what they are doing. They mislead us. Not honest with buyer. Very bad experience and would not recommend their services to anyone. They ... Read Full Review
For all in house services they charge 50 pounds extra and still are overpriced so we went with our broker recommendations.
For all in house services they charge 50 pounds extra and still are overpriced so we went with our broker recommendations.
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