The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.1/5, 15 Reviews
80% Recommended
0% letting valuation accuracy
99% letting fee satisfaction

Jenny
By : 'E.'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
I have good customer service so far before and during the tenancy agreement was prepared and signed. Jenny was helpful and informative especially I tried to understand clauses on the agreement. Have not experienced the service after the key handling stage, so can't comment much, but am sure it would not be any unpleasant experience.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 99.00% | £850 | £850 |
Leaders
Exchange Square, 27 Jewry Street, Winchester, Hampshire
SO23 8RY
01962 867415

By : 'Karen'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : SO22
They were a great company on signing a contract, but when we arrived for check in the property was not left in a clean state - although they did try and rectify this while we left our belongings on the front lawn. We have been tenants for 5 1/2 years with out many problems with the property... Read Full Review
Lack of communication, even in the six weeks I was waiting for the ceiling to be fixed it was us chasing leaders to chase it up. Also they just say anything to you like \"it will be fixed on Monday\" which I heard several times during our wait! And they lie themselves out of everything!


By : 'Michael'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SO22
Both Jenny and Mary have been more then helpful with any and all enquireies that I have made, I recntly moved and have never used leaders before and thanks to both Jenny and Mary I would deffinately make leaders my first choice. I was on a very tight timescale and they both worked very hard to... Read Full Review


By : 'D'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SO22
We have moved from Australia to live in England. The staff at Leaders have been wonderful in all the assistance given and very smooth transition through the paperwork leading to me being able to pick up the keys within hours of touching down in the UK. Thank you Jenny and Mary for all your... Read Full Review


By : 'Matt'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SO23
Both Jenny and Mary were incredibly helpful throughout the entire process. In particular Jenny kept us updated with progress from our first viewing of the property to the moment of collecting the keys. We had no issues whatsoever and having rented from other agents in the past and experienced ... Read Full Review


By : 'NEIL'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SO23
First contacted Leaders for advice before I had bought a property. They are always happy to offer advice on the suitability and rental valuations of properties I was looking at. I have now used them for all 3 of my buy to lets. They seem to have many contacts with businesses with employees looking... Read Full Review
By : 'Wendy'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SO23
This branch lets properties for my company on a finders fee only. The staff are always helpful and knowledgeable regarding the status of each of our properties. They keep me updated at all times. All in all, I am very happy with ther service they provide and would be happy to recommend them... Read Full Review

By : 'c'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
I have had an excellent experience with Jenny and the rest of the team are very help. I would recommend the Winchgester... Read Full Review
By : 'M'
Services : Letting( As a Owner )
Would you recommend ? : Yes
We used Leaders' tenant finding service recently, having used them several times before. They quickly found suitable tenants at the rent they advised us, and dealt with all the usual checks and paperwork. the whole transaction proceeded smoothly and without fuss, and I would reccommend... Read Full Review
By : 'Barry'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
We used Leaders for our most recent tenancy agreement and to date they have provided excellent service. They were particularly helpful in preparing the agreement and assisting with the set up of our utlilities. So far, the property management experience has also been good and they have always... Read Full Review

By : 'E.'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
I have good customer service so far before and during the tenancy agreement was prepared and signed. Jenny was helpful and informative especially I tried to understand clauses on the agreement. Have not experienced the service after the key handling stage, so can't comment much, but am sure it... Read Full Review

By : 'A'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Have used Leaders (and before that LD Propert) for several years and they have always been hard working, reliable and trustworthy... Read Full Review
By : 'Craig'
Services : Letting( As a Owner )
Would you recommend ? : Yes
I recently let a property for the first time and Leaders were very helpful at every stage. Their service was friendly and professional throughout and I got the impression that they genuinely wanted to help, without any 'snootiness' I had experienced with some other local Agents. I was made aware... Read Full Review
By : 'A'
Services : Letting( As a Owner )
Would you recommend ? : Yes
I can substantiate my rating with my personal experience because I have been dealing with Leaders in Winchester since 2006. I have also been a tenant from time to time and my daughters are also tenants so I have a very thorough understand of the accommodation world from different perspectives... Read Full Review
By : 'A'
Services : Letting( As a Tenant )
Would you recommend ? : No
Stay away from Leaders!! They are very, very unprofessional, It was a horrible nightmare to live in an apartment managed by Leaders. After signing the Tenancy Agreement, the quality of customer service was below all standards and the quality of property management was really, really low. Finally,... Read Full Review
They should improve they customer service, respect their customers and finally, their activities are characterised by unprofessionalism. It seems that the challenges are not only managerial but there is a lack of knowledge needed from a Lettings Agency
By : 'PeevedSouthampton'
Services : Letting( As a Tenant )
Would you recommend ? : No
... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.