The UK's Largest Customer Review Website for the Property Industry
Canterbury, CT21
1/5, 2 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
No Description Found
No Staff Registered
"If the option was to leave NO ..."
Share On : 
1 Star Review
By : 'Stephen'
Services :
Would you recommend ? : No
Postcode : PL1
6 Aug 2019
People found this helpful17
If the option was to leave NO stars I would. With Fell Reynolds the only way to act is legally. Check out / get a copy of their 'Schedule of Management Services' which they are obliged to give you (you should have one already) and hold them to account. You are entitled to view up to 6 years accounts (to see where your money is going) and you are entitled to an annual meeting both with FR and any directors of the estate company ! Contact me... I'll gladly talk you through it. Currently I am asking for explanations to 2017 / 2018 accounts and am getting passed around from one person to another... neither of which are accountants and neither want / can help. If you are a leaseholder you can get rid of the easily... freeholders not quite so easy until they have come to the end of their contract but you can when that happens.
Was this helpful?:
By : Tony Brown
11 Dec 2019Stephen I sympathise with you, I had the misfortune of being invited to tender for your garden maintenance, I tendered and and was informed it was far too low, I was then asked to meet on site with your property manager, I was informed I did not read the plan properly ( I am a Qualified Bricklayer ) so plans are second nature to me. This manger was less than professional and it was clear your gardens are not being managed properly, I was then told to times my quote by 3 to 4 times which I found astounding but re-tendered as requested only to be told I must be joking in expecting so a large amount for very little work as she put it. It boiled down to the fact this so called professional property manager could not understand the original tender or preform simple arithmetic. So in short your gardens will never get the attention they need because they want to pay far below the rate require regardless of how much they are charging the residents
By : Steve
17 Dec 2019Tony thanks for your comment. I'm chairman of the residents association. Can you contact me please. 07944091130. Many thanks look forward to speaking with you.
By : Nerys Avery
4 May 2021Stephen - I'm a director of a residents association whose managing agent, for now, is Hazelvine. Would be very interested to discuss a few issues with you. Is your mobile still valid. Nerys
By : Stephen Preston
4 May 2021phone number the same evenings are best after 8pm
By : kelly scott
30 May 2023We are a large block of leaseholders in Folkestone (92 flats) - currnetly "Managed" by Fell Reynolds......looking to set up a Right to Manage Association...anyone help - please email. Thanks.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £0 | £0 |
Address
Fell Reynolds
93 High Street, Canterbury, Kent
CT21 5JH
01303 266 422
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Fell Reynolds Branches (View All 2)
If the option was to leave NO ...
Share On :
1 Star Review
By : 'Stephen'
Services : Property Management
Would you recommend ? : No
Postcode : PL1
6 Aug 2019
People found this helpful17
If the option was to leave NO stars I would. With Fell Reynolds the only way to act is legally. Check out / get a copy of their 'Schedule of Management Services' which they are obliged to give you (you should have one already) and hold them to account. You are entitled to view up to 6... Read Full Review
Comments (5)Was this helpful?:
By : Tony Brown
11 Dec 2019Stephen I sympathise with you, I had the misfortune of being invited to tender for your garden maintenance, I tendered and and was informed it was far too low, I was then asked to meet on site with...
They seem to have a total ...
Share On :
1 Star Review
By : 'Niceonebruvva'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : CT20
16 Dec 2016
People found this helpful14
They seem to have a total disregard for returning contact. I repeatedly leave messages to call or email them and receive no reply. The left hand does not seem to know what the right is doing. I am forever that "we will chase it up in a couple of days" only to call back and once again be... Read Full Review
Comments on Agent Fees
If I was paying nothing for their services I would want a substantial refund!
Comments (0)Was this helpful?:
1 - 2 of 2 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
