Renting through them in April was a terrible experience. I was very disappointed. I didn't get the professional help I needed, and it seems they might conceal things from tenants. They rushed the payment and signing of the agreement. During the viewing, they promised everything would be clean ... Read Full Review

Totally incompetent letting agent. they put a tenant in my property, did not check them in, failed to draw up an inventory, telling the tenant to make a video. They then charged me for preparing an inventory. They arrange estimates and charged me for the estimates from their own over priced... Read Full Review

Very pleased with the service I received from Leaders Sutton marketing my property and re-letting it in a short space of time. Michael and the team have been highly professional and thorough, offering advice when I needed it and making the whole process a smooth one. Thank you... Read Full Review

Leaders have been very professional from the initial valuation to the sale. Ella has managed the whole process with help from her colleagues, making it transparent to us. If you want a hassle free sale the I would recommend... Read Full Review

Michael is reliable, helpful, easy to talk to. The whole team at Sutton & head office work hard and... Read Full Review

We rented a house for 5 years with leaders. They changed the property manager 10 times! The property had no working showers, required repair and had several issues from day 1. They kept telling us that the landlord in Iran was terrible and they couldn’t do much about it! We had to leave... Read Full Review

We placed an offer on a house with leaders. They stated they couldn't tell us any offers of the other parties which were involved and so had to bid blind. However another party were more favourable however were in a chain which we were not. The agents were never interested in our offers and... Read Full Review

ioni have taken a leaders rental agreement through leaders estate agents in Sutton surrey two years back was compulsory to take landlord tenants contents insurance which was arranged by Helburns jersey now trading as bode insurance solutions ltd policy underwritten by Trafalgar insurance both... Read Full Review

We rented a house through Leaders for 18 months and generally had a good experience with them. Any repairs that needed doing were sorted, but communication could be a bit slow sometimes. Lisa who did the regular property checks was lovely and a credit to Leaders. We appreciated her honesty. The... Read Full Review

Unreliable guy and story teller, the whole staff being unreliable and promising to call back and nothing happened for weeks. Dylan will be optimistic and will be knowable but will promise to call back and that will never happen. Other agents will lie to you too. Horrible... Read Full Review

Michael was always easy to speak to, very reliable and extremely helpful. He went an extra mile to help us to find the property we... Read Full Review

Disgraceful company. We were tenants for over 6 years managed by Leaders, more importantly, Christine Reed of Leaders Sutton branch. We paid 6 months rent in advance twice a year, on time, everytime. We were never a problem. We treated the house like our own. 6 years on, we finally saved for our... Read Full Review

Leaders, are comfortably the worst property agent I have ever dealt with. They do nothing for their agent fees, to the point they try to get landlords/tenants to do the work they should be doing and they never complete anything regarding problems you may face. They ignore communications, aren't... Read Full Review

Leaders in Sutton, Surrey do not look after their landlords, especially after Jacqui left. They were unable to tell if the tenants were subletting after multiple inspections although only it took me a few moments my one visit (by looking at the mail). They were very unsupportive when I decided to ... Read Full Review

In my recent experience I found their staff rude and unprofessional. This is possibly not true for all of them but the experience I had with Jackie (the manager there I think) and a few others brought me here in a really bad mood. Apart from having no manners at all, this employee was getting... Read Full Review

Michael was a delight, always happy to help and even went the extra mile when we were in danger of losing the house thanks to the incredibly fast moving current climate he made sure we were looked after by all. Always returned calls, allowed our whims and answered all questions accurately. Could ... Read Full Review

I was very pleased to use Leaders Sutton as they were so efficient in helping me find a property, moved in and in such short notice. Michael was so professional and kept us informed of how far into the process we were. Michael was also very efficient with preparing the paperwork and having all... Read Full Review

Fast, Effective, Polite and Professional. I continue to use Leaders due to their excellent service and particularly because of my positive experience and dealings with Majella in property management. No question is left unanswered, she communicates exceptionally well with me and it feels like ... Read Full Review

I had rented a beautiful apartment from Leaders Letting agency at Sutton for years. From the very first interaction, the dealings with the Leaders was very uncomfortable as they are very rude and unprofessional in their dealings, they just make you feel that you are a tenant so you are at their... Read Full Review

I have been using Leaders in Sutton to look after my property for the past 14 years and during that time I have had complete peace of mind. Leaders have made sure that my property has never been empty for more than a month between tenancies and, because they thoroughly vet every prospective... Read Full Review