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Stewart Oliver

1.6/5, 24 Reviews
18% Recommended

41% sales valuation accuracy

100% letting valuation accuracy

36% sales fee satisfaction

36% letting fee satisfaction

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"The property that I am..."

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1 Star Review
UserName

Matthew

UserName

Nicola

By : 'Shafiqah'
Services : Letting(I am a Tenant)
Rent PCM : £700
Would you recommend ? : No
Postcode : B4

16 Sept 2019
People found this helpful3

The property that I am currently renting form them we being lived in at the time of vewing therefore I wasn't able to see the damages of the property. The sofa was in and unacceptable condition and the landlord refused to replace it. The landlord of the property they manage don't care at all about the tenants and the condition of the property as long as you pay rent. This company will cheat you out of money. Avoid at all cost believe me when I tell you this. You'll be better off paying more money with someone else then renting from them!


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    Was this helpful?:

    By : Jerome Vine

    28 Sept 2019

    Contact with me please, I have something you need to know


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sales41%36%£77,000£77,000
    Lettings100%36%£320£1,200
    Review Statistics
    From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
    GoodBadGoodBadGoodBadGoodBadGoodBad
    20317000002
    Address

    Stewart Oliver
    6 The MinoriesBirmingham, West Midlands
    B4 6AF
    0121 236 3666

    Opening Hours
    1. Monday :
    2. Tuesday :
    3. Wednesday :
    4. Thursday :
    5. Friday :
    6. Saturday :
    7. Sunday :
    1. 09:00 - 17:30
    2. 09:00 - 17:30
    3. 09:00 - 17:30
    4. 09:00 - 17:30
    5. 09:00 - 17:30
    6. Closed
    7. Closed
    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
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    DO NOT RENT ...

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    1 Star Review

    By : 'Adam'
    Branch : Birmingham, 6 The Minories
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : B1

    23 Aug 2023
    People found this helpful2

    I stayed in a Masshouse property managed by Stewart Oliver for one year from 2021-2022 and honestly they were the worst letting agents I have ever rented from. I would give zero stars if I could. DO NOT rent a property for Stewart Oliver. When I viewed the apartment it was filthy but I was told ... Read Full Review


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    Comments (1)Was this helpful?:

    By : MATTHEW

    23 Aug 2023

    Dear Adam, the property was professionally cleaned before you moved in but unfortunately the cleaners missed a couple of minor items and returned promptly to clean them. Cleaners do not move...


    Contacted Stewart Oliver ...

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    1 Star Review

    By : 'SA'
    Branch : Birmingham, 6 The Minories
    Services : Letting (Property Management)
    Would you recommend ? : No
    Postcode : B4

    14 Sept 2022
    People found this helpful0

    Contacted Stewart Oliver properties about a property in Birmingham price street. The estate agent was INCREDIBLY rude on the phone, was aggressive and condescending. Was the worst estate agent company I’ve ever spoken to. Will definitely NEVER be going back there again where staff are SO ... Read Full Review

    Comments (1)Was this helpful?:

    By : MATTHEW

    23 Aug 2023

    Serviced Accommodation is against the lease of most buildings in Birmingham City Centre. I am not surprised that my colleague was rude as the amount of time that SA operators waste in trying to scam...


    I wish, there was an option ...

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    1 Star Review
    UserName

    UserName

    By : 'Surbhi'
    Branch : Birmingham, 6 The Minories
    Services : Letting (As a Tenant)
    Rent PCM : £800
    Would you recommend ? : No
    Postcode : B4

    4 Mar 2022
    People found this helpful1

    I wish, there was an option to give -ve rating to them. This is the worst agent i ever came across and worst people especially Nicola. They should not be even aloowed to continue the business based on the service and the way they treat their customers. They harassed us to every extent as lkng as ... Read Full Review

    Comments (3)Was this helpful?:

    By : Matthew Stewart

    4 Mar 2022

    Dear Surbhi, We do not harass tenants. We always communicate professionally and give the required notices. The Inventory clerk does not work evening hours as you requested. As you know we instruct an ...


    The property that I am ...

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    1 Star Review
    UserName

    UserName

    By : 'Shafiqah'
    Branch : Birmingham, 6 The Minories
    Services : Letting (As a Tenant)
    Rent PCM : £700
    Would you recommend ? : No
    Postcode : B4

    16 Sept 2019
    People found this helpful3

    The property that I am currently renting form them we being lived in at the time of vewing therefore I wasn't able to see the damages of the property. The sofa was in and unacceptable condition and the landlord refused to replace it. The landlord of the property they manage don't care ... Read Full Review


    Attached Files
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    Comments (1)Was this helpful?:

    By : Jerome Vine

    28 Sept 2019

    Contact with me please, I have something you need to...


    Do not use under any ...

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    1 Star Review

    By : 'I'd'
    Branch : Birmingham, 6 The Minories
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : B23

    12 Jun 2019
    People found this helpful1

    When we moved into the property, we were told it had been professionally cleaned but learned this was not the case. The curtain rails had so much tobacco/grease on them they appeared brass until they were scrubbed, the fireplace was yellow until scrubbed, and there was paint on the windows, ... Read Full Review


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    Comments on Agent Fees

    Very high.

    Comments (1)Was this helpful?:

    By : matthew stewart

    12 Jun 2019

    Hi Stephen, The property had been professionally cleaned prior to your occupation and was proved to the DPS with an invoice. The property had been professionally painted prior to your occupation with ...


    Horrible, liers, thiefs but ...

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    1 Star Review
    UserName

    UserName

    By : 'Emerald'
    Branch : Birmingham, 6 The Minories
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : B4

    2 Mar 2019
    People found this helpful1

    So their final decision was Tenant £640 and letting agent £0.00, we got our deposite of £1110 out of £1350, I bet they thought they would win. We only returned £220 from our deposit. If God be for us, who can be against us. Ridiculous agencies , ... Read Full Review


    Comments on Agent Fees

    Bad

    Comments (1)Was this helpful?:

    By : Matthew Stewart

    2 Mar 2019

    Most Stewart Oliver tenants get their full deposit back as they respect the property and do not cause damage. In this case the whole carpet has to be replaced due to heavy makeup stains as well as...


    Fake invoices present to ...

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    1 Star Review

    By : 'Hongbin'
    Branch : Birmingham ,6 The Minories
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : B46N

    14 Nov 2018
    People found this helpful1

    After raising dispute with this agent, the two invoices are given to the TDS. Those invoices are made by 'Invoice2go' the watermark can be found below the button called 'Pay Now' on the second invoice. You can simply search for 'Invoice2go'. In addition, I also cannot ... Read Full Review

    Comments (0)Was this helpful?:
    WHERE IS MY ...

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    1 Star Review

    By : 'ZOE'
    Branch : Birmingham, 6 The Minories
    Services : Letting (As a Tenant)
    Rent PCM : £825
    Would you recommend ? : No
    Postcode : B4

    16 Oct 2018
    People found this helpful1

    When I moved in the apartment is dirty everywhere, I guess they said to the last tenant they spend lots of money to clean the room, apparently, they didn't. First day I moved in the hallway light not working, even I changed lots of light bulbs it cannot stand at least one day. I called them, ... Read Full Review


    Comments on Agent Fees

    BAD

    Comments (1)Was this helpful?:

    By : matthew stewart

    16 Oct 2018

    Dear Zoe, As you know your deposit is held and protected by DPS. You viewed the property and were aware of the age and condition before you reserved it and you even extended for a further 12 months!...


    P-O-O-R is putting ...

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    1 Star Review

    By : 'Oliver'
    Branch : Birmingham ,6 The Minories
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : B4

    11 Oct 2018
    People found this helpful1

    At the start they were poor, during management was done by us and after anything that was slightly out of place we were deducted for. General wear and tear is not a phase that exists the only way you are getting your deposit back is by building a new apartment. Also i'm sure they will ... Read Full Review


    Comments on Agent Fees

    Bad so so bad. To were your Mother would disappointed in you.

    Comments (0)Was this helpful?:
    We had a bad experience with ...

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    1 Star Review

    By : 'Disappointed'
    Branch : Birmingham, 6 The Minories
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : B5

    5 Jan 2018
    People found this helpful1

    We had a bad experience with Stewart Oliver as tenants. When we first moved into the property, the flat had been left in an extremely dirty condition. There was a dirty mug, dirty cutlery, and hair, dust, and rubbish everywhere, particularly under furniture. The flat took us two weeks in total to ... Read Full Review


    Comments on Agent Fees

    Bad - overpriced for very poor service

    Comments (0)Was this helpful?:
    AVOID THEM ! YOU WONT GET ...

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    2 Star Review
    UserName

    By : 'Leonardo'
    Branch : Birmingham, 6 The Minories
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : B2

    11 Dec 2017
    People found this helpful0

    AVOID THEM ! YOU WONT GET YOUR DEPOSIT BACK . THE PAIR CHARGE YOU FOR OLD TENANTS DAMAGES . ANY EXCUSE TO KEEP YOUR DEPOSiT and HALVE IT WITH ... Read Full Review

    Comments (0)Was this helpful?:
    Extremely dishonest agency ...

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    1 Star Review

    By : 'Abhi'
    Branch : Birmingham, 6 The Minories
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : B4

    18 Oct 2017
    People found this helpful3

    Extremely dishonest agency run by 2 people only at their own whims. No professional processes, no rules and no integrity. There is only one rule that lick the shoes of landlords and tenants are commodity. They will not maintain anything in apartment, will ask you to pay for every small thing which ... Read Full Review

    Comments (0)Was this helpful?:
    These can't be people. They ...

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    1 Star Review

    By : 'Qiu'
    Branch : Birmingham, 6 The Minories
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : B5

    28 Aug 2017
    People found this helpful1

    These can't be people. They lie shamelessly and I can hardly believe anyone is receiving good service. It was by far the worst experience I had with a letting agency, sorry, with a business actually. They are true scammers and I can't believe they have been in business for so long... I will do a ... Read Full Review

    Comments (1)Was this helpful?:

    By : Matthew Stewart

    29 Aug 2017

    Dear Qiu, We do not have a record of your tenancy, please let me know the address and dates in question? I have also received no communication from the TPOS regarding...


    This agency is a complete ...

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    1 Star Review
    UserName

    UserName

    By : 'NJ'
    Branch : Birmingham, 6 The Minories
    Services : Letting (As a Tenant)
    Rent PCM : £1200
    Would you recommend ? : No
    Postcode : B5

    24 Aug 2017
    People found this helpful1

    This agency is a complete HOAX. They are not at all professional in their dealings. They speak to you very politely in the beginning of the deal and promise everything but once you are in, they ll show you their true colours. We were given a property with pharaoh ants, broken fridge, freezer, hob ... Read Full Review

    Comments (2)Was this helpful?:

    By : matthew stewart

    25 Aug 2017

    Dear Neha, Please allow me to clarify that you have an official ongoing complaint against stewart oliver, we do have a complaints procedure and you have a copy of it. We do manage the property...


    Scammers. They do a poor ...

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    1 Star Review
    UserName

    UserName

    By : 'Matei'
    Branch : Birmingham, 6 The Minories
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : B4

    15 Aug 2017
    People found this helpful1

    Scammers. They do a poor check-in inventory and then do a rigorous check-out inventory to fully deduct ... Read Full Review


    Comments on Agent Fees

    Agent fees are alright - 180; however, the way they conduct business (i.e unashamedly charging at the end of the tenancy) makes me sick.

    Comments (0)Was this helpful?:
    I had over 10 years dealings ...

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    5 Star Review
    UserName

    UserName

    By : 'John'
    Branch : Birmingham, 6 The Minories
    Services : Letting (As a Owner)
    Sold price : £77000
    Rent PCM : £500
    Would you recommend ? : Yes
    Postcode : B5

    18 Apr 2017
    People found this helpful0

    I had over 10 years dealings with this Agent and found them to be extremely professional, efficient and communicative. And all conducted in a friendly manner. Void periods were minimal, mainly due to rents being set realistically and correctly. If problems needed sorting they were sorted without ... Read Full Review


    Comments on Agent Fees

    Great value for money

    Comments (0)Was this helpful?:
    Great Agent, Not a single ...

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    5 Star Review

    By : 'Justin'
    Branch : Birmingham, 6 The Minories
    Services : Letting (As a Owner)
    Rent PCM : £750
    Would you recommend ? : Yes
    Postcode : B2

    17 Feb 2017
    People found this helpful0

    Great Agent, Not a single void date in 7 years, My property is managed perfectly, No issues with any of the tenants. its been totally seamless. Great rents ... Read Full Review


    Comments on Agent Fees

    Fair and what was agreed.

    Comments (0)Was this helpful?:
    stewart Oliver in Birmingham ...

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    1 Star Review

    By : 'matt90'
    Branch : Birmingham, 6 The Minories
    Services : Letting (As a Tenant)
    Rent PCM : £550
    Would you recommend ? : No
    Postcode : B4

    17 Nov 2016
    People found this helpful4

    stewart Oliver in Birmingham this is an Awful agents, please do not use. They lie about everything and the service is dreadful! please stay ... Read Full Review


    Comments on Agent Fees

    bad agency

    Comments (1)Was this helpful?:

    By : Matthew Stewart

    17 Nov 2016

    I am sorry that you are not happy with the service that you have received. Please elaborate about exactly what you are unhappy with? We are a very professional agent and do not lie, we have been...


    Those people love money so ...

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    1 Star Review
    UserName

    By : 'Steven'
    Branch : Birmingham, 6 The Minories
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : B5

    3 Nov 2015
    People found this helpful5

    Those people love money so much that they can eat you alive for a penny charging sky high prices for everything compared to other agencies they will smile at you while you are paying and always rude especially Nicola * Oliver you will not be able to get all of your deposit back not even half and ... Read Full Review


    What agent could do to change your mind?

    Nothing

    Comments (1)Was this helpful?:

    By : Nicola Oliver

    3 Nov 2015

    Dear Steven, We use an independent inventory clerk to carry out check in and check out procedures and only charge for genuine damages and NEVER wear and tear items. All properties have utility bills...


    I could never call them when ...

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    2 Star Review
    UserName

    By : 'Tram'
    Branch : Birmingham, 6 The Minories
    Services : Letting (As a Tenant)
    Rent PCM : £600
    Would you recommend ? : No
    Postcode : B5

    3 Oct 2015
    People found this helpful3

    I could never call them when I needed to. It seemed like their office is always empty. It always went straight to voicemail. They said to leave voicemail and they would get back but they never did. The last thing they did that damaged me so much is the fact that when the new tenant (after me) came ... Read Full Review


    What agent could do to change your mind?

    high but worth it.


    Comments on Agent Fees

    high but worth it.

    Comments (0)Was this helpful?:
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    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

    Complaints Procedure

    Last updated at 11/30/2, 12:00:00 AM by allAgents

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