We had our hearts set on this flat and Shonah Wright went above and beyond to make it happen for us. We couldn't ask for anything else. Thank you so much... Read Full Review

My review relates to Dawn skelton who has been excellent in helping me with all the services i have required. Thank you... Read Full Review

Yasmine was the first Property Manager to personally introduce herself with her contact details asking if I had any issues. She has been very informative and efficient in relation to maintenance, noise issues. She takes action promptly and she seems she cares about me as a tenant. She is... Read Full Review

Perfect to start with but has now gone down hill. Still waiting for emails to be responded and the customer care gets thrown out of the window when you have an on going issue. Even when they are breaching the law there is no sign of change or... Read Full Review

Dawn could not have been more professional and polite when attending our needs and solving the problems that we encountered during the negotiation. We are extremely happy with the outcome and how she managed to ensure everything for us. I wish that we could have this kind of attention in other... Read Full Review

When dealing with Katy I have found her to be exceptionally h elpfull, she is polite and courteous, and does her very best to help with any issues. I have confidence that,if I have asked Katy to call back she will,and she always endeavours to do her very best. Well done Katy,and... Read Full Review

I am delighted that my telephone call was answered by Sue Geen.: * She understood my requirement in an instant * Promised to speak to Jon Lock, in absence of Laura Spencer who has gone on holiday -(Jon Lock whom I spoke to yesterday did not seem to be aware that Laura Spencer was on holiday until ... Read Full Review

I find Yasmine to be interactive with a genuine interest in the customer and a positive attitude towards whatever is the... Read Full Review

Great people I've had a chance to meet. They went above and beyond to make sure I was informed and knee when and how fast they will fix the boiler for me. Max is amazing young men with great skills and fantastic personality. Vicki made sure that i had all the info, she prioritise my case. In... Read Full Review

Overall service provided by Yasmine was excellent. She was very helpful and efficient inresolving all enquiries. I would highly recommend... Read Full Review

Katy has been great and so glad she is now in charge of our property. From enquiries my brother and I sent too years ago have now been answered and sorted within 2... Read Full Review

I would like to thank Jon lock for his speedy conclusion to the repairs in my flat. This is the best service I have had dealing with Touchstone, he is also friendly, kind and... Read Full Review

Yasmine has been a pleasure to deal with, always very professional, courteous and prompt to reply. I had a couple of small maintenance issues when first moving in which Yasmine arranged to be sorted very quickly. Thanks very... Read Full Review

The termination of my tenancy agreement was handled professionally and swiftly by Yasmine, there were no problems at all.... Read Full Review

Yasmine is my property manager in the property that I rent she always checks with me all is ok , and any minor issues I have had get resolved very fast. Thanks Yasmine... Read Full Review

Yasmine has been absolutely amazing from start to finish, after having terrible service from a competitor estate agent - Yasmine has reassured me that there are people that genuinely care in this industry! She always replies promptly, answers every query and question and is extremely helpful, going ... Read Full Review

Thanks to Yasmine, moving into my new home has been seamless. Consistency, reliability and great efforts have all lead to settling in rather quicker than anticipated. Not only has she made sure that my home was spotless on arrival, but has also kept in contact to ensure that the minor bits... Read Full Review

I just wanted to take the time to say that Jasmine is wonderful to work with, her patience and diligence has helped with every challenge we've been presented. It's an absolute... Read Full Review

Yasmine emailed me back with in minutes of my initial email. She not only made sure the job got done as soon as possible but she emailed back to follow... Read Full Review

I have rented via touchstone in various guises for a number of years now. I have to say their service has been consistent throughout this period - absolutely atrocious. Most recently my gas boiler was condemned (although it shouldnt have been) this was on Thursday 31st January and to press it is... Read Full Review