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Glasgow, G2
1.5/5, 19 Reviews
11% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
50% sales fee satisfaction
0% letting fee satisfaction
No Description Found
"Overall would not recommend..."
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2 Star Review
Barty
By : 'EDB'
Services :
Would you recommend ? : No
25 Sept 2012
People found this helpful4
Overall would not recommend this surveyor.. In the current property market not easy to sell/buy houses and in my opinion the choice of language used within the home report was nothing short of protectionism in case of any comeback. While appreciate that this is now common in surveying reports the language used hindered the sale of our property unfairly when compared to reports on similar houses. For example when selling a period proprerty that is over 100 years there is some evidence of structural movement. The surveyor takes it upon himself to "educate" anyone reading the report as to seasonal shifts in buildings due to teh weather, gravity etc and that cracks will apear that will require decoration. Any other home report would simply read that "movement in properties of this ageis common place, is long standing and non progressive" or something similar instead of war and peace! This long winded approach cost us as we accepted an offer on our house for the full value within two weeks of the property going on sale only for the purchaser to withdraw beecause of concerns of subsidence becuase of the warning of cracks in the home report. In fairness I diod go back to the surveyors after the withdrawal and they inserted that teh movement was non progressive......the horse had already bolted! We were marked down becuase the original stained glass was not saftey glass again over zealous in my opinion. Finally and most annoying of all, it is stated in the additional report attached to teh survey that there was not demand for rental of properties of this kind in this area which is factualy incorrect. It is this that has prompted me to write this review as it actually put the purchaser of our property (buy to let) off as they are not from the area. We are still in contact with teh purchasers and when our property did go on the rental market...four viewers in teh fiorst morning, four people wanteing to rent the property! This caused them to delay in making an offer which for personal circumstances had an impact on us. Sour grapes...well yes perhaps and I should have checked teh home report more closely. My wife was pregnanet at the time of the move and the added hassle caused by the home report meant that our move was postponed till after the arrival of our seciond child, moving with a new born is not a great experience! The house that we had wanted to buy was no longer available. All in there are plenty of surveyors and using someone else may be a better option.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 50% | £90,000 | £234,000 |
| Lettings | 0% | 0% | £0 | £0 |
Address
Harvey Donaldson & Gibson
19 Waterloo Street, Glasgow, City of Glasgow
G2 6AY
0141 204 0808
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Harvey Donaldson & Gibson Branches (View All 2)
Poor ...
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1 Star Review
By : 'TB'
Services : Surveying
Would you recommend ? : No
Postcode : ML3
21 May 2024
People found this helpful0
Avoid using this company the valuation completed on a property I am buying is less than the purchase price from 2yrs ago and thousands lower than a new home report or the sale prices of similar properties in the same area. Despite being presented with this information the surveyor refused to review ... Read Full Review
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Terrible communication when ...
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1 Star Review
By : 'Michelle'
Services : Surveying
Sold price : £234000
Would you recommend ? : No
Postcode : PA1
3 Feb 2022
People found this helpful1
Terrible communication when questioned a valuation, which they valued 14k under value. Told to contact lender. dreadful would not... Read Full Review
Comments (1)Was this helpful?:
By : Harvey Donaldson & Gibson Chartered Surveyors
9 Feb 2022Dear Michelle, It is regrettable that your opinion of our service did not match the high standards which we at HDG strive to maintain. Whilst we fully appreciate the frustration at the lack of...
was not happy with the ...
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1 Star Review
By : 'sharon'
Services : Surveying
Would you recommend ? : No
Postcode : G4
20 Apr 2021
People found this helpful2
was not happy with the valuation placed on my property. When the surveyor visited we discussed the valuation and I expressed my concern that it was a little on the low side. He assured me that this was standard procedure and that we would get a feeding frenzy and go to a closing date (which we... Read Full Review
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Waste of everyone's time ...
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1 Star Review
By : 'Santanderarerubbish'
Services : Surveying
Sold price : £90000
Would you recommend ? : No
Postcode : G31
13 Aug 2018
People found this helpful6
Flat i'm buying has a £90K valuation on the home report, Santander made a mistake processing my mortgage application and did their own desk valuation (£78K) instead of using the home report. To solve the down valuation dispute, Santander paid HDG to carry out a second 'in person'... Read Full Review
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Used HDG through Countrywide ...
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1 Star Review
By : 'FMA'
Services : Surveying
Would you recommend ? : No
Postcode : G66
3 Jul 2014
People found this helpful4
Used HDG through Countrywide after much influence from the Estate Agent advising as they were all the one group, they had a great relationship with them an affinity as their aim was getting our house on the market. Surveyor turned up 2 hours late, which seriously disrupted our day, he also forgot... Read Full Review
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Overall would not recommend ...
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2 Star Review
By : 'EDB'
Services : Sales( As a Vendor )
Would you recommend ? : No
25 Sept 2012
People found this helpful4
Overall would not recommend this surveyor.. In the current property market not easy to sell/buy houses and in my opinion the choice of language used within the home report was nothing short of protectionism in case of any comeback. While appreciate that this is now common in surveying reports the... Read Full Review
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Extremely poor service ...
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1 Star Review
By : 'BeeBee'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
17 Aug 2012
People found this helpful2
Extremely poor service customer service. They did not supply a 'Buy to Let' valuation with a hoom report (Now standard practice with most Surveyors in Glasgow as 2012) then refused to perform a refresh on the home report. Staff abrupt and arrogant. Avoid if... Read Full Review
What agent could do to change your mind?
In the current housing market all help and assistance should be made readily available from all parties who provide services especially on simple aspects. If you treat clients and customers well then your company and services will develop positively. Unfortunately this company are not customer driven and I have nothing but negative comments to make about the services. Very poor indeed.
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I was surprised to read about ...
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5 Star Review
By : 'Snooten'
Services : Surveying
Would you recommend ? : Yes
21 Jun 2012
People found this helpful0
I was surprised to read about so many negative experiences. I used Harvey Donaldson and Gibson for my home report on 10 May 2012, and have been very impressed with their communication and ability. Although the reports weren't perfect (as the properties weren't perfect), they did seem to find... Read Full Review
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I decided to bypass the ...
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5 Star Review
By : 'Mgt'
Services : Surveying
Would you recommend ? : Yes
1 Jun 2012
People found this helpful0
I decided to bypass the estate agent when it came to organising my Home Report and go direct to a chartered surveyors. Obviously this was due to cost as the estate agents are really taking advantage of sellers when it comes to this. After a few phone calls and online quotes I was contacted by... Read Full Review
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Completed a valuation of our ...
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1 Star Review
By : 'cocteau8'
Services : Surveying
Would you recommend ? : No
1 Feb 2012
People found this helpful1
Completed a valuation of our property and refused to acknowledge that an en-suite facility was indeed en-suite (it is linked to a bedroom, has a door to it, shower, toilet and sink - what else is it?!) and suggested that a room at the rear of our house was a converted outhouse, was thin-bricked,... Read Full Review
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They left the front door of ...
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1 Star Review
By : 'Heather'
Services : Surveying
Would you recommend ? : No
3 Oct 2011
People found this helpful1
They left the front door of my unoccupied property open for 2 days, it could have been more if I hadn't went over to check everything. I wasn't notified of their visit and had to call my estate agents to find out who had been in. I complained and didn't get an apology and when I received my home... Read Full Review
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They completed my Home Report ...
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1 Star Review
By : 'Unhappy'
Services : Surveying
Would you recommend ? : No
18 May 2011
People found this helpful1
They completed my Home Report and I challenged several points that I did not feel were accurate (eg saying central heating was switched off and may be illegally positioned, when in fact it was switched on and was a brand new system under guarantee). They refused to correct anything and... Read Full Review
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Requested a refreshed home ...
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1 Star Review
By : 'me'
Services : Surveying
Would you recommend ? : No
13 May 2011
People found this helpful1
Requested a refreshed home report to show that repairs to rainwater fittings had been made. Received exactly the same report as previous one with no amendments showing repairs had been carried out. Has now slowed up house sale process causing great... Read Full Review
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Bought a property using their ...
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1 Star Review
By : 'CL'
Services : Surveying
Would you recommend ? : No
15 Aug 2010
People found this helpful2
Bought a property using their home report. They missed dry rot out of the report which cost... Read Full Review
Comments (1)Was this helpful?:
By : Jasmin
18 Sept 2025I've had the same issue. They missed dry rot even though two walls are affected with a radiator almost coming off one of them and the whole bathroom floor being infected down to the joists means...
As recommended by the Estate ...
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1 Star Review
By : 'Mad'
Services : Sales( As a Vendor )
Would you recommend ? : No
6 Jun 2010
People found this helpful2
As recommended by the Estate Agents I used Harvey Donaldson & Gibson for the home report, They spent half hour looking round the house, 15 Minutes in his car writing & sending his report. Sent me a load of rubbish via the Internet and have now tried to claim... Read Full Review
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Home report done 27/07/09. ...
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1 Star Review
By : 'Helen'
Services : Surveying
Would you recommend ? : No
8 Oct 2009
People found this helpful2
Home report done 27/07/09. Informed the office and the Surveyor that I had since put in new electric heating. They still have not rectified this on the Home Report. Extremely annoyed at their lack of communication. Not acceptable service for the Feewhich they have in... Read Full Review
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I used their Glasgow office ...
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1 Star Review
By : 'sm'
Services : Letting( As a Owner )
Would you recommend ? : No
16 Aug 2009
People found this helpful2
I used their Glasgow office to do a Home Report for the sale of my property.They described the windows as 'poor' and single glazed despite the fact they had been fully renovated and double glazed. Despite repeated efforts to rectify factual errors they refused to do so. I shall now complain to RICS ... Read Full Review
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They carried out a home ...
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1 Star Review
By : 'A'
Services : Surveying
Would you recommend ? : No
3 Aug 2009
People found this helpful3
They carried out a home report on a property I'm interested in. Nothing in it which a five year old wouldn't have written. They just described the property, that's all. It is a bungalow and they said it has a lift! Theyalso said it's connected to mains drainage when it... Read Full Review
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They carried out our Home ...
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1 Star Review
By : 'alan'
Services : Surveying
Would you recommend ? : No
10 Feb 2009
People found this helpful2
They carried out our Home report. Not only is it full of standard clauses which don't refer to my property, they never completed the amended... Read Full Review
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