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The UK's Largest Customer Review Website for the Property Industry

3.9/5, 9 Reviews
78% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction

Benjamin
By : 'Vikki'
Services :
Would you recommend ? : Yes
Postcode : SO19
I would like to thank Ben from the Hedge End branch for all of his help on Friday evening. The estate agents that were selling the property I was buying (Richmonds next door) had closed earlier than advertised (17:20 instead of 18:00) and I rushed there to get my keys when I got the call to say the sale had completed. Richmonds were completely shut and I was extremely stressed out after an awful day and Richmonds acting very rudely towards me. Ben was extremely helpful when I spoke to him to ask if he knew whether Richmonds were definitely shut; he tried phoning lots of people and finally managed to get through to someone who worked there who came back and finally gave me my keys. Ben was under no obligation to help me but seriously saved me from having a full blown meltdown and was so kind by staying late to help me get the issue resolved. I cannot thank him enough and wanted you to know how great he was! I would definitely use Leaders if I was selling a property as you clearly have staff who genuinely care - even for those who aren't their customers. Please feel free to share this feedback with Ben and if you have any type of reward scheme then I would ask that he is nominated for it! Many thanks for saving a damsel in distress! Vikki x
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £0 | £0 |
| Lettings | 100% | 99% | £725 | £1,500 |
Leaders
1 Freegrounds Road, Southampton, Hampshire
SO30 0HG
01489 899477

By : 'Cazz'
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : SO30
My overall experience wasn’t very good however, an individual at leaders really helped me and got us moved in after some difficulties. Amy was a great help and I appreciate all the hard work she done to get us moved in. Thank... Read Full Review


By : 'Sarah'
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : SO30
Superb service from Laura, Ollie and Lauren in finding a lovely family to rent my property during Lock down so no easy task their professionalism shone through thank... Read Full Review

By : 'David'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SO31
I'd like to Thank Alex and Ben for their help in a speedy Sale of my property and the constant updates for letting Me Know at what stage the sale was... Read Full Review

By : 'Vikki'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SO19
I would like to thank Ben from the Hedge End branch for all of his help on Friday evening. The estate agents that were selling the property I was buying (Richmonds next door) had closed earlier than advertised (17:20 instead of 18:00) and I rushed there to get my keys when I got the call to say the ... Read Full Review
By : 'Peter'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SO30
Thank you very much for your time and trouble and your excellent service to date, Thank you Kiri you are a... Read Full Review
By : 'Kate'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SO30
Just wanted to say that I think it is great that you support the Family Programme at the Berry Theatre - it shows you really value the local community where you work and where I live. Thank you.... Read Full Review
Good
By : 'B'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : SO30
I want to thank the team for an easy move for one of my family members. i was involved every step of the way. i would recommend letting a property from them... Read Full Review
Very Good
By : 'ERead'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : PO15
What a terrible service I've experienced from such unprofessional and untrusting estate agents at Hedge End. We Went to view a house and put in the offer of the asking price and explained that We were able to buy this house. They said that they would definitely call back next Tuesday as... Read Full Review
Bad
By : 'Alice'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SO30
Leaders were fantastic for the whole time we rented from them (almost 3 years) and were really quick to solve any problems etc. However, when we ended our tenancy and moved out it became a whole other story. We spent 2 days cleaning our property so it was spotless and when it came to getting our... Read Full Review
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Last updated at 5/9/2018, 7:31:43 AM by allAgents