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3.9/5, 9 Reviews
78% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
By : 'ERead'
Services :
Would you recommend ? : No
Postcode : PO15
What a terrible service I've experienced from such unprofessional and untrusting estate agents at Hedge End. We Went to view a house and put in the offer of the asking price and explained that We were able to buy this house. They said that they would definitely call back next Tuesday as the vendor didn't want to make a decision about any offers. I received no call whatsoever. So I called them on Wednesday to find out what is going on. The estate agent said sorry but we have offered it to someone else who is paying less than the asking price. I explained why haven't you informed me first? I've got the money to buy this house and I am willing to pay the asking price. The woman said she'll speak to the manager. The manager got me to show proof I can buy this house which I sent a bank statement to prove the finances were there and I'm willing to pay the asking price or more. The estate agents call back and keep asking me how quickly I can move in? I said straight away. I said I'm paying more and she said it doesn't matter as it's only a few thousand more and then she tells me There is no favouritism but the vendor doesn't want more money and is going with the other person and states no reason why. In actual fact what's happened here is that the estate agents have agreed to this person a few days before and then I got involved questioning why they didn't call me back and showed them proof I can purchase this house at the full asking price. They didn't give me a chance. Then they say that the vendor isn't interested in more money. This house is way under priced as my husband and I've looked at many properties in this area the same size and that is why we said we would pay the asking price or more. Very dishonest and sneaky estate agents. Don't trust anything. They say they call you back if you make an offer but nobody does and they don't explain anything. They just sneakily sell it to someone else behind your back! Highly disappointed! Many times the manager was patronising on the phone and also very misleading and unprofessional. Will never deal with them again.
Bad
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £0 | £0 |
| Lettings | 100% | 99% | £725 | £1,500 |
Leaders
1 Freegrounds Road, Southampton, Hampshire
SO30 0HG
01489 899477

By : 'Cazz'
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : SO30
My overall experience wasn’t very good however, an individual at leaders really helped me and got us moved in after some difficulties. Amy was a great help and I appreciate all the hard work she done to get us moved in. Thank... Read Full Review


By : 'Sarah'
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : SO30
Superb service from Laura, Ollie and Lauren in finding a lovely family to rent my property during Lock down so no easy task their professionalism shone through thank... Read Full Review

By : 'David'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SO31
I'd like to Thank Alex and Ben for their help in a speedy Sale of my property and the constant updates for letting Me Know at what stage the sale was... Read Full Review

By : 'Vikki'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SO19
I would like to thank Ben from the Hedge End branch for all of his help on Friday evening. The estate agents that were selling the property I was buying (Richmonds next door) had closed earlier than advertised (17:20 instead of 18:00) and I rushed there to get my keys when I got the call to say the ... Read Full Review
By : 'Peter'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SO30
Thank you very much for your time and trouble and your excellent service to date, Thank you Kiri you are a... Read Full Review
By : 'Kate'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SO30
Just wanted to say that I think it is great that you support the Family Programme at the Berry Theatre - it shows you really value the local community where you work and where I live. Thank you.... Read Full Review
Good
By : 'B'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : SO30
I want to thank the team for an easy move for one of my family members. i was involved every step of the way. i would recommend letting a property from them... Read Full Review
Very Good
By : 'ERead'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : PO15
What a terrible service I've experienced from such unprofessional and untrusting estate agents at Hedge End. We Went to view a house and put in the offer of the asking price and explained that We were able to buy this house. They said that they would definitely call back next Tuesday as... Read Full Review
Bad
By : 'Alice'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SO30
Leaders were fantastic for the whole time we rented from them (almost 3 years) and were really quick to solve any problems etc. However, when we ended our tenancy and moved out it became a whole other story. We spent 2 days cleaning our property so it was spotless and when it came to getting our... Read Full Review
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Last updated at 5/9/2018, 7:31:43 AM by allAgents