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Property Link Liverpool

3.4/5, 90 Reviews
67% Recommended

89% letting valuation accuracy

79% letting fee satisfaction

Contact Us
Property Link are a property lettings and management agency based in the heart of Smithdown Road, offering a personal, tailor made service to both landlords and tenants. Established in 1994, Property Link is a family run business that is the longest serving letting agency on Smithdown road. During our 22 years
we have built up a strong reputation and a dedicated client base, who value our expert advice and specialist knowledge of Liverpools property market. For landlords with properties across Liverpool, we offer a comprehensive full management service. Whether you have one property or a portfolio of properties, we have over 20 years experience and cover all aspects of property management. If you’re looking for a house, flat or apartment, our experienced staff will work with you to find the most suitable properties based on your individual requirements and liaise with the landlord on your behalf. We are fully accredited with Liverpool City Councils CLASS Scheme, The National Approved Letting Scheme, The Property Ombudsman and Safe Agent.
"Avoid this company at all..."

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1 Star Review
UserName

Paul

By : 'Paul'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : L153

3 Dec 2018
People found this helpful10

My daughter and two University friends took at Property Link House last year. I cannot write enough negatives about this company! We paid a large deposit up front and when the girls first arrived the house was a building site, no water, no kitchen , unsecured doors, no tv, shocking. Several unfulfilled promises to put right, in the first few weeks the girls had to shower at other properties. No apologies or effort to put right, Eventually you calm down and just put up with it. Continual problems through the year - damp, mould, rat infestation etc etc and no attempt to put right. You put it down to experience and just pray the deposit is paid back when due end September - 2 months later no deposit back and no chance of getting it back. Shocking company - PLEASE DO NOT USE PROPERTY LINK, you will regret it!!!

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting89%79.00%£260£1,300
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
705228000012
Areas covered
  • Liverpool
Address

Property Link Liverpool
405 Smithdown RdLiverpool, Merseyside
L15 3JJ
0151 475 2800

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 08:00 - 18:00
  2. 08:00 - 18:00
  3. 08:00 - 18:00
  4. 08:00 - 18:00
  5. 08:00 - 18:00
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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BRANCH ASSET
Ridiculous ...

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1 Star Review

By : 'T'
Branch : Liverpool, 405 Smithdown Rd
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : L4

7 Oct 2025
People found this helpful

Ridiculously unprofessional service from this company. The process of renting is one of the most invasive processes. You are asked a million questions and extensively vetted to make sure you can even view a property. However letting agencies are allowed to be **** poor in comparison. I confirmed ... Read Full Review

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Completely AVOID! If I could ...

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1 Star Review

By : 'Liam'
Branch : Liverpool, 405 Smithdown Rd
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : L3

10 Apr 2023
People found this helpful0

Completely AVOID! All the positive reviews must be either fake or by people that have been somehow lucky enough to have an okay time. Property link offer you to sign up on a "all-bills inclusive deal" that you only have a chance to read over when you are in their office, where you ... Read Full Review

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AVOID AT ALLCOSTS. Houses ...

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1 Star Review

By : 'Michelle'
Branch : Liverpool, 405 Smithdown Rd
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : L15

24 Jan 2023
People found this helpful0

AVOID AT ALL COSTS. Houses are filthy and freezing, they ignore emails and calls. They do not fix issues when promised. Mould, holes in ceilings, filthy cooker, freezer and fridge. No proper locks on doors. Emergency call out person doesn’t answer phone. Do not provide accurate energy ... Read Full Review

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Propertylink have been my ...

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5 Star Review

By : 'John'
Branch : Liverpool, 405 Smithdown Rd
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : L15

29 Jul 2020
People found this helpful0

Propertylink have been my agents for nearly 15 years. They have always managed to let my properties and keep me up to date with the various situations that arise. I have found them to be very supportive and helpful at all ... Read Full Review

Comments (0)Was this helpful?:
Absolutely fantastic service ...

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5 Star Review
UserName

By : 'Angela'
Branch : Liverpool, 405 Smithdown Rd
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : L7

23 Jul 2020
People found this helpful0

Absolutely fantastic service from Peter Jones what could have been a difficult situation was handle professionally and everything he said he would do he did and more !!!!!’ Thank you ... Read Full Review

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I don't even know where ...

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1 Star Review

By : 'AJ'
Branch : Liverpool, 405 Smithdown Rd
Services : Letting( As a Tenant )
Rent PCM : £368
Would you recommend ? : No
Postcode : L15

1 Jul 2020
People found this helpful2

I don't even know where to begin with this one. All I can say is what an utter disgrace this company is. 1 Star is the lowest I can rate otherwise trust me it would be a heck of a lot lower. Firstly we found property link online as we were looking for a 7 bedroom property for our 3rd and ... Read Full Review

Comments (0)Was this helpful?:
awful, avoid at all ...

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1 Star Review

By : 'Amelia'
Branch : Liverpool, 405 Smithdown Rd
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : L3

29 Jun 2020
People found this helpful0

Over the last 2 years, I have rented a student property in L3 with property link. I would NOT, ever recommend moving into a property with this management and landlord, and if I could rate them 0, I would. We have had countless problems with property link from the beginning of our contract until the ... Read Full Review


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Comments (0)Was this helpful?:
Property link have looked ...

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5 Star Review

By : 'Dave'
Branch : Liverpool, 405 Smithdown Rd
Services : Letting( As a Owner )
Rent PCM : £12000
Would you recommend ? : Yes
Postcode : L15

2 Mar 2020
People found this helpful0

Property link have looked after my student let since 1994! Offering fantastic quality service. Never ever had problems receiving my rents. I highly recommend ... Read Full Review

Comments (0)Was this helpful?:
Excellent Property ...

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5 Star Review
UserName

By : 'Nathan'
Branch : Liverpool, 405 Smithdown Rd
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : L15

20 Feb 2020
People found this helpful0

Excellent Property Management. Property Link have managed my student properties since 2010 and i have never had reason to complain, I have always found them to be efficient and thorough. Would highly recommend them to other ... Read Full Review

Comments (0)Was this helpful?:
Propertylink a very ...

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5 Star Review
UserName

By : 'John'
Branch : Liverpool, 405 Smithdown Rd
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : L15

17 Feb 2020
People found this helpful0

Propertylink have been our agents for the past 14 years. We have found them to be excellent and have had no problems with them at all. They are a very professional outfit and we would recommend them to look after ones properties and ... Read Full Review

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Propertylink have managed my ...

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5 Star Review
UserName

By : 'Edward'
Branch : Liverpool, 405 Smithdown Rd
Services : Letting( As a Owner )
Rent PCM : £400
Would you recommend ? : Yes
Postcode : L3

17 Feb 2020
People found this helpful0

Propertylink have managed my property for over 5 years now the service is excellent.. don't no what I would of done without you ... Read Full Review

Comments (0)Was this helpful?:
Awful landlord, it is a ...

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1 Star Review

By : 'Stephan'
Branch : Liverpool, 405 Smithdown Rd
Services : Letting( As a Tenant )
Rent PCM : £340
Would you recommend ? : No
Postcode : L18

4 Sept 2019
People found this helpful9

We have been with Property link for more than 10 years with only little problems with them as they always send cowboys workers who try to repairs the property but also damage other things. That wasn’t so bad as I am an electrician engineer who can also do DIY and repair their mistakes. ... Read Full Review

Comments (0)Was this helpful?:
Avoid this company at all ...

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1 Star Review
UserName

By : 'Paul'
Branch : Liverpool, 405 Smithdown Rd
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : L153

3 Dec 2018
People found this helpful10

My daughter and two University friends took at Property Link House last year. I cannot write enough negatives about this company! We paid a large deposit up front and when the girls first arrived the house was a building site, no water, no kitchen , unsecured doors, no tv, shocking. Several ... Read Full Review

Comments (0)Was this helpful?:
Students - ...

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1 Star Review

By : 'University'
Branch : Liverpool, 405 Smithdown Rd
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : L17

31 Oct 2018
People found this helpful5

If you are a student looking for a place to rent in Liverpool, avoid Property Link. When viewing a property, we were promised a revamp and new furniture before our moving in date. This never happened, and instead we were left dealing with problems such as mouldy sofa's (which were never ... Read Full Review


Comments on Agent Fees

Fee's were competitive with other agencies in the area, however the agency sturggled to keep track of payments and often threatened us with charges due to late payments (although this was never the case).

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I would never suggest ...

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1 Star Review

By : 'Unhappy'
Branch : Liverpool, 405 Smithdown Rd
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : L7

28 Nov 2017
People found this helpful3

I would never suggest PropertyLink to any student or renter. The whole establishment show lack of any professionalism, intiative, common decency or respect. Nearly 6 months on from vacating our property which was well kept, clean and tidy and our deposit is still not even close to being sorted. ... Read Full Review


Comments on Agent Fees

No fees. Thank goodness. Do not want to give any more to this company. £100 deposit seemed good that the time but not when they are trying to take the whole deposit off of us. So that £400 , how much commission do they get for this.

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Absolutely terrible , ...

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1 Star Review

By : 'Tenant'
Branch : Liverpool, 405 Smithdown Rd
Services : Letting( As a Tenant )
Rent PCM : £100
Would you recommend ? : No
Postcode : L15

18 Nov 2017
People found this helpful3

Absolutely terrible , it's just a scam, they just want to exploit young students and take as much money as they can get out of them, and their guarantors . If you are a student DO NOT USE PROPERTY LINK. They do not care about any of tenants and have been useless responding to any problems we ... Read Full Review


Comments on Agent Fees

Bad

Comments (0)Was this helpful?:
Great property with excellent ...

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5 Star Review

By : 'Luke'
Branch : Liverpool, 405 Smithdown Rd
Services : Letting( As a Tenant )
Would you recommend ? : Yes

17 Nov 2017
People found this helpful0

Great property with excellent travel links to town. Lots of great bars, restaurants and supermarkets within walking distance. Overall a great property with attentive landlords who couldn't have done enough for us this year. We'll be sad to leave but it's definitely a house to look ... Read Full Review

Comments (0)Was this helpful?:
Friendly staff, usually fast ...

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4 Star Review

By : 'Dan'
Branch : Liverpool, 405 Smithdown Rd
Services : Letting( As a Tenant )
Rent PCM : £300
Would you recommend ? : Yes
Postcode : L15

7 Nov 2017
People found this helpful0

Friendly staff, usually fast at replying to emails (still awaiting response for one so can't give full 5 stars) Our property has cheap rent and was clean when we moved in. Also very flexible moving in ... Read Full Review


Comments on Agent Fees

Good fees

Comments (0)Was this helpful?:
Never had a problem with ...

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5 Star Review
UserName

UserName

By : 'MaciekG'
Branch : Liverpool, 405 Smithdown Rd
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : L155

7 Nov 2017
People found this helpful0

Never had a problem with property link, the property was ready for us to move in and any problems are fixed promptly. The communication between property link and tenants have always been good and they're understanding towards problems such as student financing. As to the house itself, its ... Read Full Review


Comments on Agent Fees

No letting fees and small deposit.

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I would highly recommend ...

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5 Star Review
UserName

By : 'Beth'
Branch : Liverpool, 405 Smithdown Rd
Services : Letting( As a Tenant )
Rent PCM : £455
Would you recommend ? : Yes
Postcode : L1

26 Oct 2017
People found this helpful0

I would highly recommend Property Link, so much so that we have decided to stay another year with them. The property is lovely, and any issues we have are dealt with reasonably quickly. We also had the property industrially cleaned when we moved in, which was wonderful as the previous tenants had ... Read Full Review


Comments on Agent Fees

The Fees are reasonable. Our property is bills not included which we knew when we viewed it, however it was easy to sort a price plan of our own.

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11/1/2017, 9:08:54 AM by allAgents

Awards won by Property Link Liverpool

Regional Awards Won by Property Link Liverpool

Individual Branch Awards