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Hartlepool, TS26
3.3/5, 4 Reviews
50% Recommended
0% sales valuation accuracy
0% sales fee satisfaction
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"We have a rental property..."
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2 Star Review
By : 'Level41'
Services :
Would you recommend ? : No
11 Sept 2012
People found this helpful1
We have a rental property which is let via Dowen. We are quiet happy about the tenant that they arranged for the property, however, now and again she pays the monthly rent a day or two late, which in itself is not a problem. The problem is, is that Dowen don't tell us that the rent has not been paid on time, this then has a knock on effect for our cashflow as we have to wait a week or two for Dowen to put it in one of their two runs a month. I am not sure why a simple phone call cannot be made, nor am i sure why the agent can only do 2 Bacs runs a month, whereby we may have to wait 10 -14 days for our rental income from the property. The agent is paid a good monthly fee for this service, and if it wasn't for the hefty exit charge on the Tenancy agreement, i would move the property to another agent, which is what i will do when our tenant leaves the property.
What agent could do to change your mind?
Considering the amount of money we pay them to \'manage\' the property i would have expected at least a call to let us know that our rental income is late, and also the rental money to be forwarded to us at the earliest opportunity rather then them just sitting on it for a week or 2.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 0.00% | 0% | £60,000 | £60,000 |
Address
Dowen
6 Jubilee House, York Road, Hartlepool, County Durham
TS26 9EN
01429 860806
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Dowen Branches (View All 8)
First class service as ...
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5 Star Review
By : 'Jay'
Services : Letting( As a Owner )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : TS25
3 May 2020
People found this helpful0
First class service as always. Used Dowen for a few years now and always deliver a great service used to deal with Mike on rentals until he retired then Bev took over but got to say she does the job just as great as Mike did 10 out of... Read Full Review
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Recently sold my property ...
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5 Star Review
By : 'Jill'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : TS25
30 Mar 2017
People found this helpful0
Recently sold my property through Hartlepool branch. Excellent service especially from David who went above and beyond my expectations during times when issues arrose. Would definitely recommend this... Read Full Review
Comments on Agent Fees
Can only say excellent service.
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By : Anne Bernard
23 Jun 2017I have recently sold my house through dowen in Durham and also rented a property through them. I would highly recommend them as a great service was provided by manager John and sales negotiator Sally ...
Dowen estate agents will ...
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1 Star Review
By : 'Letdown'
Services : Sales( As a Vendor )
Sold price : £60000
Would you recommend ? : No
Postcode : TS26
23 Nov 2015
People found this helpful2
Dowen estate agents will place your house on the Internet and then forget about you and your property. They have no contact with you throughout and leave it to you to ring them and then make up names of people who they have sent details to. My partners mam and her partner were living in my property ... Read Full Review
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We have a rental property ...
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2 Star Review
By : 'Level41'
Services : Letting( As a Owner )
Would you recommend ? : No
11 Sept 2012
People found this helpful1
We have a rental property which is let via Dowen. We are quiet happy about the tenant that they arranged for the property, however, now and again she pays the monthly rent a day or two late, which in itself is not a problem. The problem is, is that Dowen don't tell us that the rent has not been... Read Full Review
What agent could do to change your mind?
Considering the amount of money we pay them to \'manage\' the property i would have expected at least a call to let us know that our rental income is late, and also the rental money to be forwarded to us at the earliest opportunity rather then them just sitting on it for a week or 2.
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