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Exeter, EX4
2/5, 4 Reviews
50% Recommended
50% sales valuation accuracy
100% letting valuation accuracy
33% sales fee satisfaction
33% letting fee satisfaction
Your Move estate agents Exeter, offer both sales and lettings. Located in the historic heart of the city on North Street, close to Exeter Cathedral.If you are looking to sell your property in or around Exeter, whether a house, bungalow, apartment or flat, we will be delighted to offer you advice on the best way to
achieve the optimum selling price and with a no fee property valuation.
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"Arranged a viewing for a 1..."
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1 Star Review
By : 'TomF'
Services : Letting(Prospective Landlord/Tenant)
Would you recommend ? : Yes
8 Sept 2012
People found this helpful13
Arranged a viewing for a 1 bedroom flat in Fore Street in Exeter. I was told to wait for someone to show me the flat at 12.30. I arrived at 12.30 and there was no one there, so I called up the office who told me to wait. 10 minutes and 2 calls later, I was told that I should knock on the door, as their agent was waiting me inside. I knocked the door, but there was no response. I called again and they told me they would contact me. I waited and called them again. My first call was not picked up and my second call at 12:55 was met with a very hostile person on the other end who told me that 'they had agreed a letting and that the property is no longer available'. I was all this time in front of the property, and I have takes pictures that prove this, and I will be filing an official complaint against the company. Terrible service, terrible attitude. These people should be shut down. I guess I should have checked their ratings first...
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By : Your Move
14 Sept 2012We are very sorry and disappointed to read your review and hope that you will accept our sincere apologies for the inconvenience caused. Please be assured that we will be investigating this matter further but should you wish to make a complaint direct, please can we suggest you follow our formal complaints process which can be found on our website www.your- move.co.uk under the 'contact' and then 'contact details' tabs.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 33% | £0 | £0 |
| Lettings | 100% | 33% | £925 | £925 |
Address
Your Move
48 North Street, Exeter, Devon
EX4 3QR
01392 251571
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Your Move Branches (View All 263)
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1 Star Review
By : 'Nicolas'
Services : Letting (As a Tenant)
Rent PCM : £925
Would you recommend ? : No
Postcode : EX1
21 Aug 2020
People found this helpful0
We have just vacated a property let by your move, and are appalled and disgusted at the service we have received. Staff at this and the exmouth branch have been rude, argumentative, patronising and insulting throughout our tenancy and especially during check out. After informing the agents that ... Read Full Review
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Excellent service Used Your ...
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5 Star Review
By : 'Landlord'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : EX16
20 Dec 2017
People found this helpful0
Excellent service Used Your Move in Exeter for the first time around a year ago. The company are fantastic! They have always helped me with my rental properties and will be certainly using them again. Highly... Read Full Review
Comments on Agent Fees
Good fees for the service received
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I am one person in a group of ...
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1 Star Review
By : 'Exeter'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : EX4
9 Aug 2016
People found this helpful2
I am one person in a group of students attempting to rent a property from Yourmove. Attempting is the right word because we have had to do all of the work. The level of disorganisation is embarrassing. We haven't had a single email from the company despite paying over £1200 in agent fees. I... Read Full Review
Comments on Agent Fees
The agent fees were £240 each, for 5 people. And we've had literally zero service. I cannot explain how much off a rip off this was.
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Arranged a viewing for a 1 ...
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1 Star Review
By : 'TomF'
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : Yes
8 Sept 2012
People found this helpful13
Arranged a viewing for a 1 bedroom flat in Fore Street in Exeter. I was told to wait for someone to show me the flat at 12.30. I arrived at 12.30 and there was no one there, so I called up the office who told me to wait. 10 minutes and 2 calls later, I was told that I should knock on the door, as... Read Full Review
Comments (1)Was this helpful?:
By : Your Move
14 Sept 2012We are very sorry and disappointed to read your review and hope that you will accept our sincere apologies for the inconvenience caused. Please be assured that we will be investigating this matter ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
https://www.your-move.co.uk/help/complaints-process
Last updated at 12/15/2015, 9:32:58 AM by allAgents
