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The UK's Largest Customer Review Website for the Property Industry

1/5, 2 Reviews
0% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction
By : 'TK85'
Services :
Would you recommend ? : No
Postcode : OX14
The staff at Headington branch are out of their depth. Whilst I am sure that they don't make mistakes on purpose, (why would they) they are nonetheless astonishingly incompetent. They failed to perform the most basic tasks, like finding a tenant, dealing with end of tenancy service providers etc. I had to do it for them, whilst still paying full fees. The more disappointing fact was that they didn't have the professional courtesy to own up to their mistakes but rather kept covering them up. They are incompetent, unprofessional and dishonest. Stay well away from them, and this branch in particular. They will cost you time and money and you'll end up doing all the work anyway.
Far FAR too high given that you end up doing the work for them.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 50% | £0 | £0 |
| Lettings | 100% | 50% | £0 | £0 |
Connells
129-131 London Road, Oxford, Oxfordshire
OX3 9HZ
01865 763501
By : 'AAT'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : OX14
This is the second review I've had to write because they are THAT bad. Am now in the process of dropping them as managing agents and my new agents and I have been chasing them for TWO MONTHS to get basic transfer documents over (tenant info, deposits etc). Their employees simply don't... Read Full Review
Extortionate given that they literally don't fulfil their management brief, but charge fees nonetheless
By : 'TK85'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : OX14
The staff at Headington branch are out of their depth. Whilst I am sure that they don't make mistakes on purpose, (why would they) they are nonetheless astonishingly incompetent. They failed to perform the most basic tasks, like finding a tenant, dealing with end of tenancy service providers... Read Full Review
Far FAR too high given that you end up doing the work for them.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.