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Driffield, YO25
2.3/5, 13 Reviews
31% Recommended
83% sales valuation accuracy
50% letting valuation accuracy
100% sales fee satisfaction
80% letting fee satisfaction
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"Great onboarding customers..."
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2 Star Review
By : 'KG'
Services :
Would you recommend ? : No
Postcode : YO43
13 Aug 2018
People found this helpful3
We let two properties with Ullyotts and then listed one of them for sale with them. The fee structure was very competitive, and they found tenants for both properties quite quickly. The ladies we dealt with were warm, friendly and professional - they did what they said they would do in a timely fashion. One property went really well, the other was more problematic, though the only real issue we had whilst tenants were in was that the tenant kept paying late and because he wasn't on DD Ulyotts were unable to help - it's an important matter and constantly chasing for money isn't what we'd have wanted so my advice to anyone would be insist on tenants going on DD if at all possible. There were problems after the tenant moved, mainly because bills were left unpaid...and I suppose the letting agent should withold the bond in this instance so that wasn't ideal either. That property was then listed for sale with Ullyotts - and from here on it did not go well. We live abroad and asked for them to value and obviously check the property was in a decent state of cleanliness (I was very specific as we obviously could not do this in person). We were told it was fine and ok to put on the market/show interested parties around. The house went on the market (though the photos did not go up very quickly and when they did there were some missing which we had to chase Ulyotts about). The first viewers looked around the house and the feedback was it was not in a fit state to show people around. The only thing I was told at the time was maybe we should drop the price a little (only 3 weeks after we'd agreed jointly on the price it would be listed at and been assured the market for this type of property/area was bouyant). Turns out there was still food in the fridge, dirty dishes in the dishwasher and tissue paper left where their hide been a leak in the seal of the conservatory roof (we only found this out because we asked friends to go check the house out). I rang and left a VM about this saying I was not happy - I didn't get a call back. In fact, I didn't get any calls/emails from Ulyotts for 3 months after that...not one. So proactive they most certainly have not been. It seems sales is blaming rentals for the state of the house /lack of comms about it but I had been quite clear on the need to understand it in detail. I have asked them to waive the delisting fee in the contract as we wish to take it off the market but that has been refused -given the fact they've not been in touch about the property for so long I find that amazing. I accept that perhaps it is partly our responsibility too but I would not use Ullyotts again because of the experience.
Comments on Agent Fees
Good value compared to others
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 83.00% | 100% | £175,000 | £185,000 |
| Lettings | 50% | 80% | £340 | £540 |
Address
Ullyott & Butler Estate Agents
64 Middle Street South, Driffield, East Riding of Yorkshie
YO25 6QG
01377 253456
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Ullyott & Butler Estate Agents Branches (View All 2)
Do not use this agent, ...
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1 Star Review
By : 'Gwent'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : YO25
25 Jan 2025
People found this helpful0
Do not use this agent, selling your house with them is all on their teams. They are the most unscrupulous estate I have ever dealt... Read Full Review
Comments on Agent Fees
Charge £3.600 and my house was not sold as the buyer wouldn't commit to a completion date, but Ullyotts Driffield decided to charge me full time commission for not selling my house. Scandalous.
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I was charged by Ullyotts ...
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1 Star Review
By : 'Gwen'
Services : Sales( As a Vendor )
Would you recommend ? : No
24 Jan 2025
People found this helpful0
I was charged by Ullyotts Driffield £3.600 because after 6 months and 4 missed completion dates buy my purchaser I decided to take my house off the market. Martin Slater could invoice me because of a clause in the contract I signed so I had no choice but to pay it. So be very aware of the smiling... Read Full Review
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disgusting set of ripping off ...
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1 Star Review
By : 'Jill'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : YO15
6 Nov 2024
People found this helpful1
disgusting set of ripping off merchants are ullyotts always paid my rent on time and kept it clean and tidy, now after vacating property and asking for the return of my bond they say there's been damage to the bath saying its cracked,also window levered are broken,and that we put a lock on... Read Full Review
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Sincere thanks for your ...
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5 Star Review
By : 'David'
Services : Sales( As a Vendor )
Sold price : £185000
Would you recommend ? : Yes
Postcode : YO25
11 May 2024
People found this helpful0
Our sincere thanks to the team, for their exceptional service, help and guidance during the sale of our house, as we were living 250 miles away, we relied heavily on the staff when the buyers solicitors raised minor concerns and nothing was too much bother, all were resolved promptly and... Read Full Review
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House ...
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5 Star Review
By : 'Bella'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : YO25
12 Feb 2023
People found this helpful0
A big thankyou to all the team who were involved in the sale of my mother's house in Nafferton. Everything happened quickly and efficiently and it very much helped my sisters and I to cope with all we had to do. Very... Read Full Review
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The driffield branch staff ...
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1 Star Review
By : 'Shhhh'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : YO25
2 Feb 2023
People found this helpful5
The driffield branch staff are so rude to prospective tenants, they treat them like lower class citizens. Which is funny because as a tenant I can guarantee I earn a lot more money than these... Read Full Review
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Would not recommend to ...
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1 Star Review
By : 'Hayley'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : YO15
24 Jul 2022
People found this helpful4
Would not recommend to anyone. When it comes to your bond they seem to think that it is their right to claim the full amount from you 'as a starting point for negotiations' regardless of condition property is left in. You WILL need to fight to get your bond back and go through the tds... Read Full Review
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Renters beware, these people ...
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1 Star Review
By : 'Beverley'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £540
Would you recommend ? : No
Postcode : YO25
22 Sept 2020
People found this helpful6
Renters beware, these people treat you with utter contempt, tell lies and be as obstructive as possible. We are renting before we commit to buy but the treatment we had from them just trying to get a veiwing on a rental property was disgusting. We certainly won't be interested in buying any ... Read Full Review
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Absolutely shocking to deal ...
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1 Star Review
By : 'Ash.'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : YO25
7 Jul 2020
People found this helpful9
Absolutely shocking to deal with. No customer service at all they forget there own lies.. You never get a straight answer out of them I see this as very unprofessional . Wouldn't recommend at... Read Full Review
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Great onboarding customers ...
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2 Star Review
By : 'KG'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : YO43
13 Aug 2018
People found this helpful3
We let two properties with Ullyotts and then listed one of them for sale with them. The fee structure was very competitive, and they found tenants for both properties quite quickly. The ladies we dealt with were warm, friendly and professional - they did what they said they would do in a timely... Read Full Review
Comments on Agent Fees
Good value compared to others
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Knowledge and expertise ...
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5 Star Review
By : 'Yasmin'
Services : Sales( As a Vendor )
Sold price : £175000
Would you recommend ? : Yes
Postcode : YO25
13 Dec 2017
People found this helpful0
Knowledge and expertise absolutely undoubted. Far better than one of the other main agents in Driffield who basically were at pains to discredit... Read Full Review
Comments on Agent Fees
Good and fair
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Just sold our house through ...
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5 Star Review
By : 'Becky'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : YO25
30 Aug 2017
People found this helpful1
Just sold our house through Ullyotts Driffield branch, excellent service from start to finish. The team kept you informed at all times and helped whenever they could. Martin and the girls are friendly and professional at all times. 5* service. Would highly... Read Full Review
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Poor Agent. Treat tenants ...
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1 Star Review
By : 'GoodTenant101'
Services : Letting( As a Tenant )
Rent PCM : £340
Would you recommend ? : No
Postcode : YO25
10 Jul 2015
People found this helpful12
Poor Agent. Treat tenants badly. In our case we were model tenants, keeping property in good order, always paying rent on time, made no difference. As soon as we gave notice to vacate, hounded us about viewings for new tenants on an almost daily basis. Expected us to show these round and... Read Full Review
What agent could do to change your mind?
The agent could have simply been a little more reasonable in communicating and listening to tenants, rather than bluntly laying down rules and threats - they alienate good tenants like oursevles.
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By : Ullyotts
3 Feb 2017Unfortunately, you have left no contact details and as such we cannot look into this matter individually. however, the main adverse points raised are: End of tenancy viewings - this is in...
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