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The UK's Largest Customer Review Website for the Property Industry

3.4/5, 8 Reviews
50% Recommended
67% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
By : 'Gill'
Services :
Would you recommend ? : Yes
Postcode : CM1
Thank You Casey for all your help in finding me a house to let that would take my dog. I had been to all estate agents down Duke St leaving my details and no one even to this date has rung me to see how I was getting on, except you at Martin and co. You then rung me to say you had a property available. Thank you so much for your help. Gill
Not too bad
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 100% | £0 | £0 |
| Lettings | 0% | 99% | £600 | £1,100 |
Martin & Co
15 Duke Street, Chelmsford, Essex
CM1 1HL
01245 330500

By : 'Victoria'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM2
I have been a tenant with Martin and Co for nine years. Always amazing! Kerri is always around to deal with any issues and anything I need is dealt with promptly and professionally. Letting agents have a bad reputation but I’ve always been really impressed with Kerri and the whole... Read Full Review
By : 'Leena'
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : CM1
The Team Martin& Co is one of the best letting agency. All staff are very professional as well as approachable. I rented an apartment for about 3 years from Martin & Co. I never experienced any problem with there service. Good luck... Read Full Review

By : 'Cecilia'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : No
Postcode : CM2
I love how I was treated professionally from viewing to letting. In terms pf customer relations and feedback, I will score them 5/5. Thanks everyone at Chelmsford... Read Full Review

By : 'Jana'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM1
I'm renting through Martin&co for last 3 years and they are all very professional/friendly and always sorted my issues quickly. I know many of them and hands up for allthe good job they provide. The only person I couldnt deal with luckily left so you'll be in good hands. ... Read Full Review
Fees are more higher then in other places but frankly i think other agencies aren’t far off.
By : 'Gill'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM1
Thank You Casey for all your help in finding me a house to let that would take my dog. I had been to all estate agents down Duke St leaving my details and no one even to this date has rung me to see how I was getting on, except you at Martin and co. You then rung me to say you had a property... Read Full Review
Not too bad
By : 'WhatGoesAround'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CM2
Martin & Co Chelmsford are quite frankly the worst company I've ever had the displeasure of dealing with. I can safely advise anyone who is looking to buy/rent a new property to avoid them at all costs. Even if my dream property became available through Martin & Co, I would avoid them like ... Read Full Review
By : Emma Roberts
9 Oct 2014I'm very sorry that you feel that the service you received has not met your expectations. As this complaint is anonymous, I am unable to investigate further at this point. I would very much like the...
By : 'Paul'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : CO3
Poor service. They've arranged a meeting on a certain day and canceled it 1:30h before the meeting time. Given that I'm not from Chelmsford and I had to buy a train ticket, they've wasted my money.... Read Full Review
Poor service. They\'ve arranged a meeting on a certain day and canceled it 1:30h before the meeting time. Given that I\'m not from Chelmsford and I had to buy a train ticket, they\'ve wasted my money. Rubbish.
By : Stephen Frost FARLA Director
26 Jul 2013We are sorry to learn that you felt this way. We have investigated the matter and have spoken with your Mother, whom the viewing was booked. It was with regret that we had to cancel the viewing at...
By : 'Nick'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
I viewed a property with Martin & Co for a rental property in Chelmer Village, Chelmsford Essex From the time of the first phone call it was a shocking display of incompetence. Somehow we managed to arrange a viewing despite the very inexperienced young lady not really knowing her job; she had ... Read Full Review
1) They could have advanced knowledge of the property they were trying to sell, which would have made them seem less incompetent. 2) They need to be more professional 3) They need to be polite and not rude 4) they need to allow time for viewings, or address the reasons they double booked us I will never use Martin & Co Chelmsford fin the future and would discourage anyone from using their services.
By : Stephen Frost
15 Apr 2012I would ask, If you have a valid complaint, please contact me personally, specify your name and I will be able to respond accordingly. We pride ourselves on the level of Customer Service we offer and ...
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Last updated at 11/30/2, 12:00:00 AM by allAgents