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Chelmsford, CM1

3.4/5, 8 Reviews
50% Recommended

67% sales valuation accuracy

0% letting valuation accuracy

100% sales fee satisfaction

99% letting fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales67%100%£0£0
Lettings0%99%£600£1,100
Address

Martin & Co
15 Duke StreetChelmsford, Essex
CM1 1HL
01245 330500

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Martin & Co Branches (View All 220)
tenant with Martin and Co for ...

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5 Star Review
UserName

By : 'Victoria'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM2

21 Feb 2024
People found this helpful0

I have been a tenant with Martin and Co for nine years. Always amazing! Kerri is always around to deal with any issues and anything I need is dealt with promptly and professionally. Letting agents have a bad reputation but I’ve always been really impressed with Kerri and the whole... Read Full Review

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The Team Martin& Co ...

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5 Star Review

By : 'Leena'
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : CM1

16 Mar 2023
People found this helpful0

The Team Martin& Co is one of the best letting agency. All staff are very professional as well as approachable. I rented an apartment for about 3 years from Martin & Co. I never experienced any problem with there service. Good luck... Read Full Review

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I love how I was treated ...

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5 Star Review

By : 'Cecilia'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : No
Postcode : CM2

7 Feb 2023
People found this helpful0

I love how I was treated professionally from viewing to letting. In terms pf customer relations and feedback, I will score them 5/5. Thanks everyone at Chelmsford... Read Full Review

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Tenat for last ...

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5 Star Review
UserName

By : 'Jana'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM1

21 Dec 2018
People found this helpful0

I'm renting through Martin&co for last 3 years and they are all very professional/friendly and always sorted my issues quickly. I know many of them and hands up for allthe good job they provide. The only person I couldnt deal with luckily left so you'll be in good hands. ... Read Full Review


Comments on Agent Fees

Fees are more higher then in other places but frankly i think other agencies aren’t far off.

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Thank you for your ...

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4 Star Review

By : 'Gill'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM1

19 Sept 2018
People found this helpful0

Thank You Casey for all your help in finding me a house to let that would take my dog. I had been to all estate agents down Duke St leaving my details and no one even to this date has rung me to see how I was getting on, except you at Martin and co. You then rung me to say you had a property... Read Full Review


Comments on Agent Fees

Not too bad

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Martin & Co Chelmsford ...

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1 Star Review

By : 'WhatGoesAround'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CM2

8 Oct 2014
People found this helpful5

Martin & Co Chelmsford are quite frankly the worst company I've ever had the displeasure of dealing with. I can safely advise anyone who is looking to buy/rent a new property to avoid them at all costs. Even if my dream property became available through Martin & Co, I would avoid them like ... Read Full Review

Comments (1)
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By : Emma Roberts

9 Oct 2014

I'm very sorry that you feel that the service you received has not met your expectations. As this complaint is anonymous, I am unable to investigate further at this point. I would very much like the...

Poor service. They've ...

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1 Star Review

By : 'Paul'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : CO3

30 May 2013
People found this helpful2

Poor service. They've arranged a meeting on a certain day and canceled it 1:30h before the meeting time. Given that I'm not from Chelmsford and I had to buy a train ticket, they've wasted my money.... Read Full Review


What agent could do to change your mind?

Poor service. They\'ve arranged a meeting on a certain day and canceled it 1:30h before the meeting time. Given that I\'m not from Chelmsford and I had to buy a train ticket, they\'ve wasted my money. Rubbish.

Comments (1)
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By : Stephen Frost FARLA Director

26 Jul 2013

We are sorry to learn that you felt this way. We have investigated the matter and have spoken with your Mother, whom the viewing was booked. It was with regret that we had to cancel the viewing at...

I viewed a property with ...

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1 Star Review

By : 'Nick'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No

20 Mar 2012
People found this helpful10

I viewed a property with Martin & Co for a rental property in Chelmer Village, Chelmsford Essex From the time of the first phone call it was a shocking display of incompetence. Somehow we managed to arrange a viewing despite the very inexperienced young lady not really knowing her job; she had ... Read Full Review


What agent could do to change your mind?

1) They could have advanced knowledge of the property they were trying to sell, which would have made them seem less incompetent. 2) They need to be more professional 3) They need to be polite and not rude 4) they need to allow time for viewings, or address the reasons they double booked us I will never use Martin & Co Chelmsford fin the future and would discourage anyone from using their services.

Comments (2)
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By : Stephen Frost

15 Apr 2012

I would ask, If you have a valid complaint, please contact me personally, specify your name and I will be able to respond accordingly. We pride ourselves on the level of Customer Service we offer and ...

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Last updated at 11/30/2, 12:00:00 AM by allAgents

Awards won by Martin & Co, Chelmsford CM1 1HL

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