The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2.3/5, 6 Reviews
33% Recommended
0% sales valuation accuracy
100% letting valuation accuracy
75% sales fee satisfaction
75% letting fee satisfaction
By : 'John'
Services :
Would you recommend ? : No
Postcode : S4
I have been looking online at properties to buy, and have seen a property which I am very interested in. I have tried to contact Reeds Rains a number of times with no response. I tried to contact them through their Zoopla listing and have had no reply. I decided that maybe Zoopla's contact service may be the problem so went direct to the Reeds Rains website to find contact details. I sent an email to the listed email address asking for more details on this property, ensuring I attached a link to the listing I was talking about. Still not response. Next I found the listing on their website again, this time choosing to click "Arrange a viewing" because surely to arrange a viewing they will need to contact me. I received an automated reply Thanking me for "requesting to arrange a property viewing" and telling me that "A member of the team from the local branch will be in touch shortly to arrange a date and time to suit you" - I recieved that 4 days ago and still have had no contact from them. How do they expect to sell property without contacting potential buyers?
By : Stuart Giddens
30 Jan 2018Hi John, We're very sorry to read that this has been your experience. Please could you drop us an email at marketing@reedsrains.co.uk with the property address and your preferred contact details so that we can try and get to the bottom of this. Many thanks Stuart - Reeds Rains Marketing
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0.00% | 75% | £0 | £0 |
| Lettings | 100% | 75% | £0 | £0 |
Reeds Rains
745 Chesterfield Road, Sheffield, South Yorkshire
S8 0SL
0114 258 8522
By : 'Brigitta'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : S8
I have been renting a property with them, and I am very unhappy about their poor services, and very delayed feedbacks, not even mentioning that they forget to say how poor are the areas where they are renting to you, with mean people and bothering neighbours, coming at your door and listening the... Read Full Review

By : 'Charlotte'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : S8
Unfortunately Reeds Rains seem to use underhand tactics to create a bidding war - citing GDPR as a reason they cannot disclose current offers on their properties, which is not true. GDPR prevents them from disclosing any personal details on the bidder, but not the offer price / bid that they... Read Full Review


By : 'J'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : S13
My property was let on a years lease to excellent tenants arranged through the Woodseats branch. My primary contact throughout the year was Lindsay Thompson-Moore who has been excellent. Approachable at all times and very efficient. Sarah at the same branch was also very... Read Full Review


By : 'Exasperated'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : S8
I did a tenant find last year. The initial service was good, but the renewal has been awful beyond compare. Contract was done incorrectly, put live even though incorrect and 4 months later still hasn't been rectified. I've been passed from pillar to post and even the branch... Read Full Review
No comment
By : 'John'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : S4
I have been looking online at properties to buy, and have seen a property which I am very interested in. I have tried to contact Reeds Rains a number of times with no response. I tried to contact them through their Zoopla listing and have had no reply. I decided that maybe Zoopla's contact... Read Full Review
By : Stuart Giddens
30 Jan 2018Hi John, We're very sorry to read that this has been your experience. Please could you drop us an email at marketing@reedsrains.co.uk with the property address and your preferred contact details...

By : 'Clare'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : S11
We have had a really good experience with the Woodseats branch when setting up a new tenancy for one of their properties. The property has needed some refurbishment between the previous tenants moving out and my young daughter moving in and the staff have been very friendly, approachable and... Read Full Review
I think the reference fees are high but fairly consistent with other agencies' fees . I hope the fees are soon reduced or abolished under Gvt proposals
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 11/21/2018, 8:35:41 AM by allAgents