Renters beware if using Reeds Rains Blackpool! Our tenancy completed and handing back a spotless and well maintained property, we were victims of the landlord retaining security deposit for "cleaning" scam, despite the agents having inspected the property on our leaving (who have... Read Full Review

Shambolic With hold deposit return beyond legislated timescales with B/S excuses of staff on holiday or sick. Will avoid them like the plague. All about keeping money in the... Read Full Review

Avoid! claimed they don’t do bidding wars accepted my offer against another buyer , mortgage application sent and hard credit check done then probed another buyer to bid higher and then also asked me to bid higher disgusting service greedy and will loop hole to get the most money out of... Read Full Review

Two appointments re-arranged. The sense is the customer will of course be fine about the changes. Am really fed up about it as made plans both times around the arranged time. Forget it,... Read Full Review

Excellent service, very professional and informative. They have sold my house within 3 months after another agent struggled to get a viewing for 6 months. Thank you very much to all staff involved. Highly recommened... Read Full Review

My experience with Lesline platt was amazing she understood everything what we are going through regarding the jobs what need doing .she was straight on the ball with the landlord and we cannot thank her enough what an absolute creadit she was.we have been with reads rains now for nearly 10 years... Read Full Review

Avoid like the plague! They break the law! I would beg anyone who is considering to rent or let their property with Reeds Rains to find another agent! Please please please avoid like the plague! Entering a property without permission or consent is illegal but in the eyes of Reeds rains,... Read Full Review

Excellent service, sold my house with them quickly, excellent communication throughout the whole process. Recommend to all buyers, we were using Blackpool branch. Special thanks for Nikki, Shannon and... Read Full Review

Are boiler broke down over the weekend and it was snowing contacted maintenance at the Blackpool branch and explained we had no heating or hot water and we had 2 young children in the house Chris the agent I spoke with had an engineer out with in 2 hours on a Saturday in the snow he had replacement ... Read Full Review

Massive thumbs up to Hannah Leech the agent at Highfield Road, extremely polite and friendly, very precise in her work. She is such a helpful lady, did everything in her power to help us secure our perfect family home. Thanks a million, smashing agent to deal with, fabulous team in... Read Full Review

Lauren and Hayley were so helpful with my move and kept me informed all the way. They were quick to get me in and provide all the right documents. Thanks so... Read Full Review

Staff very helpful and pleasant made it all very easy and stress free they kept me informed every step of the... Read Full Review

I cancelled my contract after 11 months of poor rent collection service. I then received a bill for 1 months rent plus vat 20%. Hidden in the small print pages away from the fees page. It stated if we cancelled the contract and retained the same tenants we were liable to pay 1 months rent plus vat. ... Read Full Review

I could not move into a rental property because of the filthy condition and they refused to give me any money back , keeping all advance rent and all my deposit . Do not ever use this so called estate agent , conmen and thieves... Read Full Review

Service provided to Landlords is disgusting, they repeatedly send quotes for jobs that you have only recently had done. When you query, they don't provide an answer. The quality of jobs done at the property is very poor, they seem to rinse there landlords for unnecessary expensive work. They said I ... Read Full Review

Appalling service. This branch should not be allowed to operate. E mails, phone calls ignored, management of property non existent. Complaints process as bad as management. Lost tenants monies, never respond. In 25 years have never had such shambolic... Read Full Review