This is the 2nd time we have used Castles and yet again the service was excellent, we cannot recommend them highly enough. We were supported all the way through the process, right to completion. A particular thank you to Ellie who worked extremely hard for us, always communicating and updating us... Read Full Review

Duncan and Marina sold my house in a week! They made the transaction as hassle free as possible. I was kept completely in the loop and nothing was to much trouble, Duncan even went out of his way to pick up some missing paperwork for me...... That's what I call a good service. Very knowledgeable,... Read Full Review

We can't recommend Marvellous Marina and her fantastic team at Castles enough. Although the property didn't sell it certainly wasn't due to lack of enthusiasm or determination from everyone in the office. We were kept up to date with everything every step of the way. Marina was even calling... Read Full Review

Neil was originally with Betteridge, but transferred to Castles as Betteridge ceased trading. He was helpful and came to the property to meet us when requested over the course of 3 viewings. Overall he was friendly and helpful and the service was generally good. The only comments I would make were... Read Full Review

Excellent staff, very helpful and they also gave the most accurate valuation of our property. We liked the fact that Neil sent a letter before he came round introducing himself. They may not be the largest in Aldershot but we really liked the personal attention they gave and the prompt replies to... Read Full Review

We instructed castles having already seen a property we liked but didn't have much hope in selling in time to be able to offer on the property. However we had a near asking price offer within 24hours of the property going on the market. We couldn't ask for more than that!! This was then followed... Read Full Review

We received excellent professional advice from Steve relating to the relative advantages/disadvantages of selling or letting our flat (a small ground floor flat in a property containing 6 other flats very close to Farnham town centre). Having decided to hold on ownership of the property and let it, ... Read Full Review

We have just completed and are very pleased with the quality and level of service Castles provided, Duncan, Simon and Debbie were friendly, professional, helpful and accomodating. Having used several estate agents in the area over the past few years and dissapointed with most of them, we would... Read Full Review

Great service, always available to help (Duncan). We arranged the viewing with Simon- he's very patient, always smiling and really helpful. We had viewings with other agents from different agencies but Castles, Simon in particular, are the best. Would recommend to use... Read Full Review

The best estate agent we have ever used, a very difficult purchase due to lots of issues with the seller but Duncan put himself out to sort issues and keep us informed every step of the way! Even arrived to give us the keys and a welcome pack and a call recently to see how we were getting on,... Read Full Review

We were very pleased with the service we received from Duncan and his team. They were very responsive and were excellent in terms of communication. We were kept informed of each development in the selling process and even when the key agents were away the others would call to keep us up to date.... Read Full Review

Competitive rates, Good market knowledge. I was satisfied with how the Sale of my house was conducted. I would recommend Castles and their... Read Full Review

I found Castles to be very efficient and helpful keeping me informed throughout the process. Great customer service. I would not hesitate to recommend Castles to friends and... Read Full Review

A savvy and personalised service with an excellent knowledge of the property market and property marketing, Castles provided the most accurate valuation and great images for the sale of our property. Their work with progressing the sale was really spot on and I would definitely recommend them, they ... Read Full Review

I'm glad the people we were buying off chose to use Castles as their estate agent. Buying a property through these agents was actually an enjoyable process. They were very helpful and accommodating which was especially important as we were first time buyers. They were also actively involved during... Read Full Review

I would like to thank Duncan, and all at Castles, for the way in which they helped with the purchase of my new house. The moving in pack is genius, very well thought out, and helpful especially the sweets as I have a vaery sweet tooth. Purely for their attention to detail I would recommend Castles... Read Full Review

After a few false starts with other Estate Agents and almost being at the point of giving up trying to sell our flat, we decided to go to Castles for one last go - this turned out to be a really good decision and one we wished we had made much earlier!! We mainly dealt with Simon & Duncan at ... Read Full Review

Penny & Tracey were simply fantastic. I've had a few bad experiences with agents in the past but the team at Castles looked after the whole process of finding and moving a new tenant in. From start to finish Tracey was friendly, professional and extremely efficient. They made the whole... Read Full Review

Excellent profrssional service from start to finish, with continuous follow-up... Read Full Review

Castles Aldershot branch were OK and competent enough. At one point during my property purchase there was an unexplained hiatus which I never really got to the bottom of - both sets of solicitors blaming each other for the failing to send paperwork. At this stage I suppose it was reasonable for... Read Full Review