Castles Estate Agents (Aldershot & Farnham)

This is the 2nd time we have used Castles and yet again the service was excellent, we cannot recommend them highly enough. We were supported all the way through the process, right to completion. A particular thank you to Ellie who worked extremely hard for us, always communicating and updating us ... Read Full Review

I have been looking for a while to rent and Kelly responded to my emails quickly which made me feel like an important customer. I have asked a lot of questions and she has always responded. . I can not vouch for other members as Kelly has been my sole contact but if she is front line then castles ... Read Full Review

Duncan and Marina sold my house in a week! They made the transaction as hassle free as possible. I was kept completely in the loop and nothing was to much trouble, Duncan even went out of his way to pick up some missing paperwork for me...... That's what I call a good service. Very knowledgeable, ... Read Full Review

We can't recommend Marvellous Marina and her fantastic team at Castles enough. Although the property didn't sell it certainly wasn't due to lack of enthusiasm or determination from everyone in the office. We were kept up to date with everything every step of the way. Marina was even calling ... Read Full Review

Thank you to the staff at Farnham office, for make the sale of my property as pleasant as possible . They do their job with skill and ease to make live run smoothly . From a very pleased customer !!! ... Read Full Review

Neil was originally with Betteridge, but transferred to Castles as Betteridge ceased trading. He was helpful and came to the property to meet us when requested over the course of 3 viewings. Overall he was friendly and helpful and the service was generally good. The only comments I would make were ... Read Full Review

Castles were fantastic,they kept me informed of every stage. It had a very personal feel, it made it very easy to talk to ... Read Full Review

Steve dealt with us in a professional and efficient manner from our very first viewing through to completion of the property. He worked with us to negoitate a good price and then dealt with the issues and problems along the way, several times when all looked at loss, perserverance and good ... Read Full Review

Secured a purchaser within days of re-marketing the property ( previous buyers, found through Farnham office pulled out as their purchaser did likewise). Kept fully up to date with how the sale was progressing and completed within 8 weeks! ( A remarkable event in itself these days.) Excellent ... Read Full Review

Excellent staff, very helpful and they also gave the most accurate valuation of our property. We liked the fact that Neil sent a letter before he came round introducing himself. They may not be the largest in Aldershot but we really liked the personal attention they gave and the prompt replies to ... Read Full Review

We instructed castles having already seen a property we liked but didn't have much hope in selling in time to be able to offer on the property. However we had a near asking price offer within 24hours of the property going on the market. We couldn't ask for more than that!! This was then followed ... Read Full Review

All of my dealings with Kelly have been very positive and her approach to any issues i have raised have been professional and prompt. I would definitely recommend her and the team to my other landlord friends. I have other properties that i will move to the Castles Farnham management team as and ... Read Full Review

We have recently completed on the sale of our house through Castles in Farnham. We are a demanding couple, who expect very high standards, and we were absolutely delighted with the service from Steve and his team. Updates were frequent, negotiations were smooth, and the price obtained was good. ... Read Full Review

Myself and partner purchased our first property through Castles and found the whole process very straight forward, thanks to Steve. Compared to some other agents in Farnham, Steve was very honest and did everything to ensure the whole process went as smoothly as possible. We were even recommended a ... Read Full Review

I have just bought a flat through Castles in Farnham. It was a bit of a rollercoaster and I nearly withdrew from the purchase due to a number of issues with the vendor. Steve was very patient and supportive throughout the process. He invested a lot of time and effort in trying to sort out all the ... Read Full Review

Having changed agents to use Castles they did an excellent job in a difficult market to sell my property. An acceptable offer was made in 4 weeks but the purchaser subsequently withdraw as their own sale fell through. 3 weeks later another purchaser was found. I was provided with regular ... Read Full Review

It seemed like we were never going to get the property due to various legal problems, not helped by having 15 other interested buyers, however the team at Castles stuck with us and supported us throughout the process and we are now the proud owners of a new house... if only they did electrics, ... Read Full Review

Brilliant, always informed of everything as soon as we needed to know it. Would definately use them ... Read Full Review

We were in the lucky position of only having to sell our house, but I was very sanguine (bearing in mind the apparent state of the market) as to our chances when I first spoke to Steve just before Xmas 2011. He was absolutely certain it would sell, but I thought 'Thats just the agent talking!'. ... Read Full Review

We received excellent professional advice from Steve relating to the relative advantages/disadvantages of selling or letting our flat (a small ground floor flat in a property containing 6 other flats very close to Farnham town centre). Having decided to hold on ownership of the property and let it, ... Read Full Review