I have been looking for a while to rent and Kelly responded to my emails quickly which made me feel like an important customer. I have asked a lot of questions and she has always responded. . I can not vouch for other members as Kelly has been my sole contact but if she is front line then castles ... Read Full Review

Thank you to the staff at Farnham office, for make the sale of my property as pleasant as possible . They do their job with skill and ease to make live run smoothly . From a very pleased customer !!! ... Read Full Review

Steve dealt with us in a professional and efficient manner from our very first viewing through to completion of the property. He worked with us to negoitate a good price and then dealt with the issues and problems along the way, several times when all looked at loss, perserverance and good... Read Full Review

Secured a purchaser within days of re-marketing the property ( previous buyers, found through Farnham office pulled out as their purchaser did likewise). Kept fully up to date with how the sale was progressing and completed within 8 weeks! ( A remarkable event in itself these days.) Excellent... Read Full Review

All of my dealings with Kelly have been very positive and her approach to any issues i have raised have been professional and prompt. I would definitely recommend her and the team to my other landlord friends. I have other properties that i will move to the Castles Farnham management team as and... Read Full Review

We have recently completed on the sale of our house through Castles in Farnham. We are a demanding couple, who expect very high standards, and we were absolutely delighted with the service from Steve and his team. Updates were frequent, negotiations were smooth, and the price obtained was good. ... Read Full Review

Myself and partner purchased our first property through Castles and found the whole process very straight forward, thanks to Steve. Compared to some other agents in Farnham, Steve was very honest and did everything to ensure the whole process went as smoothly as possible. We were even recommended a ... Read Full Review

I have just bought a flat through Castles in Farnham. It was a bit of a rollercoaster and I nearly withdrew from the purchase due to a number of issues with the vendor. Steve was very patient and supportive throughout the process. He invested a lot of time and effort in trying to sort out all the... Read Full Review

Having changed agents to use Castles they did an excellent job in a difficult market to sell my property. An acceptable offer was made in 4 weeks but the purchaser subsequently withdraw as their own sale fell through. 3 weeks later another purchaser was found. I was provided with regular... Read Full Review

It seemed like we were never going to get the property due to various legal problems, not helped by having 15 other interested buyers, however the team at Castles stuck with us and supported us throughout the process and we are now the proud owners of a new house... if only they did electrics,... Read Full Review

Brilliant, always informed of everything as soon as we needed to know it. Would definately use them... Read Full Review

We were in the lucky position of only having to sell our house, but I was very sanguine (bearing in mind the apparent state of the market) as to our chances when I first spoke to Steve just before Xmas 2011. He was absolutely certain it would sell, but I thought 'Thats just the agent talking!'.... Read Full Review

Just completed on the sale of our house in Farnham... I have nothing but praise for the friendly service and support that we have received from Castles over the last few months... even when the sale was delayed it seemed that Steve and Donna were constantly keeping me in the loop and would be... Read Full Review

Castles were friendly and helpful: however I felt they were not overly concerned and there was very little follow up. I had to pursue matters and drive them for answers. They may need a further agent in their office to provide exceptional... Read Full Review

Very good estate agent, very friendly approach. Convenient location in farnham. Our flat sold in just a few hours!! Steve and Rhys are excellent and very helpful. A*... Read Full Review

Castles must be the best agents in the area. They are friendly and professional to deal with, straightforward and clear in their advice and publications. When things go wrong (as seems inevitable) they were there to help, advise and arrange things. I felt supported and guided all the way through.... Read Full Review

Castles are great, very friendly and approachable. I loved the welcome pack, my son especially enjoyed the sweets! Rhys was very easy to deal with and was informative when viewing a property. They were a pleasure to deal... Read Full Review

I was very pleased with the service I received from Castles, they were very proactive and patience especially under difficult circumstances and pushed my sale through in doube quick time which is what they needed, they both listend and acted promptly and I would reccommend using... Read Full Review

Having used Castles to find new tenants for my property I was really pleased with the quality and level of service they provided. With my previous tenants, I had employed another well known letting agent based in Farnham, and the two companies are incomparable - What a refreshing change it made... Read Full Review

II found all the staff at Castles in Farnham to be very professional and friendly. They were brilliant from the moment I first walked in their door to put my flat on the market. They provided lots of contact and feedback and good advice. I would without a doubt recommend Castles to anyone as the... Read Full Review