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Robert Oulsnam & Company Logo

Northfield, Birmingham B31

5/5, 43 Reviews
98% Recommended

100% sales valuation accuracy

100% letting valuation accuracy

100% sales fee satisfaction

99% letting fee satisfaction

Contact Us
Robert Oulsnam and Company has been operating in Northfield for over two decades now. We are one of the main estate and lettings agents in the area, with our Northfield office handling properties within the suburb and the adjoining areas of West Heath, Longbridge, Frankley, Weoley Castle, and King’s Norton. The of
fice stands on Church Street, the main commercial street in Northfield, and close to the Northfield Shopping Centre, many restaurants, and the local library. The premises were once the home of Matthew and Sons, another estate agent – at Oulsnam we still use the services of a member of the Matthews family as a surveyor. The branch manager, Alison Nock, possesses extensive local knowledge and has been with the company since 1987.
"I used Oulsnam Northfield..."

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5 Star Review

By : 'Anita'
Services :
Would you recommend ? : Yes
Postcode : B31

17 Feb 2018
People found this helpful0

I used Oulsnam Northfield branch to sell my house in West Heath on the strength of their excellent local reputation. I was not disappointed. I had valuations from two other local agents but it was clear even at that point that Oulsnam were winners. From start to finish they gave a seamlessly professional service and clearly know the local market inside out. My house sold for the asking price on the first day of viewings and thanks to the team at Oulsnam the stress of the selling process was absolutely minimised. Their biggest strength seems to lie in their ability to recognise that effective communication is key. I was always kept up to date with relevant information and even when there was no news to pass on Gary Kendall telephoned on a weekly basis to reassure me that things were progressing as expected. Any glitches were dealt with promptly and professionally. Being in a protracted chain when selling is no picnic but the whole team at Oulsnam made the process so much easier. Without exception, everyone at the office gave excellent service and I was made to feel that my custom was really valued. Their rates were competitive and I definitely had value for money. Huge thanks are due to the whole team and I'm only sorry that I won't be able to use their services again as I no longer live in the area. I have recommended Oulsnam to my daughter and a friend who are considering selling in the next few months. In my opinion Oulsnam Northfield are head and shoulders above any other agents in the local area.


Comments on Agent Fees

Competitive rates and excellent value for money.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%100%£95,000£425,000
Lettings100%99%£0£0
Areas covered
  • B29
  • B30
  • B31
  • B32
  • B38
Address

Robert Oulsnam & Company
51 Church RoadBirmingham, West Midlands
B31 2LB
0121 477 9977

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Robert Oulsnam & Company Branches (View All 12)
Fantastic estate agents! ...

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5 Star Review
UserName

By : 'Linda'
Services : Sales( As a Vendor )
Sold price : £195000
Would you recommend ? : Yes
Postcode : B31

5 Oct 2019
People found this helpful0

Fantastic estate agents! Those who say “ easte agents don’t do anything” . Couldn’t be more wrong. Great service, communication, guidance and support. Sold my house and aided me in purchasing my new property( through another estate agents). There overview of ... Read Full Review

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As an ...

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5 Star Review
UserName

UserName

By : 'Judi'
Services : Sales( As a Vendor )
Sold price : £425000
Would you recommend ? : Yes
Postcode : B31

20 Sept 2019
People found this helpful0

As an Executor of an estate, I found the staff very helpful and professional and willing to go the extra mile to ensure the sale was completed as smoothly as... Read Full Review

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Superb ...

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5 Star Review
UserName

UserName

By : 'John'
Services : Sales( As a Vendor )
Sold price : £95000
Would you recommend ? : Yes
Postcode : B29

19 Aug 2019
People found this helpful0

After a very long legal process, and with considerable trepidation, I was able finally to put my late sister's house on the market. I needn't have worried. Oulsnam's at Northfield were recommended and everything that I was concerned about was swiftly dealt with in a highly... Read Full Review

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post ...

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5 Star Review
UserName

UserName

By : 'Mr'
Services : Letting( As a Owner )
Sold price : £150
Would you recommend ? : Yes
Postcode : B31

5 Apr 2019
People found this helpful0

Natalie and the team @ the northfield branch were very professional, informative and proactive a pleasure to work with. Robert oulsnam, as a company are excellent to work with, friendly, knowledgeable each member of staff takes the time to ensure you have all the correct information in a timely... Read Full Review


Comments on Agent Fees

very competitive

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Excellance ...

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5 Star Review

By : 'Debbie'
Services : Sales( As a Vendor )
Sold price : £118250
Would you recommend ? : Yes
Postcode : B31

14 Mar 2019
People found this helpful0

By far the best estate agent I have ever used. Emma Tinkler was very efficient, passing on information and promptly answering e mails. Gary Kendall was involved from the start and kept me updated constantly, telephoning me and pushing to get the job done. A very impressive... Read Full Review


Comments on Agent Fees

Good.

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Customer service in buying a ...

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5 Star Review
UserName

By : 'David'
Services : Sales( As a Buyer )
Sold price : £120000
Would you recommend ? : No
Postcode : B38

19 Feb 2019
People found this helpful0

The service that Gary and the company provided was outstanding. They kept us informed of everything along the way to buying our new home. I can't give them enough praise . 100 percent service you must use thus... Read Full Review


Comments on Agent Fees

Agents fees excellent

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Amazing Service and Worth ...

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5 Star Review
UserName

UserName

By : 'Sarah'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B31

26 Jan 2019
People found this helpful0

We had a tricky house sale and purchase but Alison made it all as pain free as possible. Without her help, patience, knowledge and expertise we would not be in our dream home now. Would 100% recommend them to anyone in the... Read Full Review


Comments on Agent Fees

Great for the amount of work they do

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Service of ...

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5 Star Review

By : 'Renee'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B38

30 Sept 2018
People found this helpful0

From the first meeting with Luke I felt I was his number one priority which in my mind is the most important aspect of the selling process. Our stressful journey began...or so I thought. Throughout the process my stress levels where ZERO. Not sure of anything I called Luke and with every question,... Read Full Review


Comments on Agent Fees

when comparing the market with regards to fees, Robert Oulsnam was not as cheap as the online companies, but then you get what you pay for and when taking every thing into account I was more than happy with their fees. On line companies give you the rock bottom fee and then if you want this its extra, want that its extra and NO face to face contact through out. If you don't mind phoning a call centre or correspondence through email and waiting in anticipation then use them. Me I'm so glad I didn't and sold my house in 2 days of viewing!!!

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Sales ...

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5 Star Review
UserName

UserName

By : 'D.Pye'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B31

26 Aug 2018
People found this helpful0

All the staff involved with selling my mothers house made the process simple and efficient. They kept me informed on a regular basis and everything went to plan. Could not ask for... Read Full Review


Comments on Agent Fees

Acceptable.

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Sale of ...

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5 Star Review
UserName

By : 'Beverley'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B31

8 Jun 2018
People found this helpful0

I cannot thank this company enough for ensuring a prompt, efficient sale of my mother's property within a week of advertising. Professional brochure prepared and weekly updates on the progress of the sale after conducting viewings and all without my having to be... Read Full Review


Comments on Agent Fees

As expected

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good experiece using robert ...

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5 Star Review
UserName

UserName

By : 'Yong'
Services : Sales( As a Vendor )
Sold price : £232000
Would you recommend ? : Yes
Postcode : B29

25 Apr 2018
People found this helpful0

I sold my property using Robert Oulsnam as the sole agent, although their fee is a bit higher than other estate agencies, they do provide excellent service, and are very responsible from beginning to end. Both Alison and Ian are very experienced professionals and are very honest and friendly. I... Read Full Review


Comments on Agent Fees

The fees are not the cheapest, but good for their outstanding service and reputation.

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Professional sales ...

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5 Star Review
UserName

UserName

By : 'Francesca'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B31

24 Apr 2018
People found this helpful0

We received a first class service from Natalie Richards and her colleagues in the Northfield office. Our home sale was always well supported by regular and meaningful contact and always on a timely basis. We were fully informed of every step of the viewings and eventual sale transaction. ... Read Full Review


Comments on Agent Fees

The fees were very acceptable and within the fair market range for a property of our type and complexity. However, based on previous experience with other Estate Agents over many property sale/purchase transactions the fees from Robert Oulsnam and Company represented excellent value taking full account of the levels of service and professional support that we received throughout our dealings with Natalie and her colleagues.

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I used Oulsnam Northfield ...

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5 Star Review

By : 'Anita'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B31

17 Feb 2018
People found this helpful0

I used Oulsnam Northfield branch to sell my house in West Heath on the strength of their excellent local reputation. I was not disappointed. I had valuations from two other local agents but it was clear even at that point that Oulsnam were winners. From start to finish they gave a seamlessly... Read Full Review


Comments on Agent Fees

Competitive rates and excellent value for money.

Comments (0)Was this helpful?:
My first conversation with ...

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5 Star Review
UserName

By : 'Kim'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : B38

28 Oct 2017
People found this helpful0

My first conversation with Luke was to book a viewing. He was very accommodating to everyones availability. He then followed up with a call to find out my thoughts about the property. Then our journey together started with the process of buying what has now become my forever home. I cannot begin to ... Read Full Review

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The customer care that l ...

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5 Star Review
UserName

By : 'Sue'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B38

27 Oct 2017
People found this helpful0

The customer care that l received from Gary Kendall was 110%. Gary contacted me every week to keep me informed of how the sale of my Parents house was progressing and he never failed to ask how l was doing. Going so far as to ring me the week after everything had been finalised and gone through... Read Full Review


Comments on Agent Fees

I found the fees good and reasonable

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This was a very stressful ...

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5 Star Review
UserName

By : 'Leighton'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : B31

23 Oct 2017
People found this helpful0

This was a very stressful time, and without the support we received from Ann and Gary in dealing with Barrett homes I do not think we could have coped. The regular phone calls of reassurance to us and getting Barrett's to understand the unrealistic timescale they were setting we're... Read Full Review


Comments on Agent Fees

Very good and well worth it for the service provided.

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Knew who she was selling ...

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5 Star Review
UserName

By : 'Mrs'
Services : Sales( As a Buyer )
Sold price : £172000
Would you recommend ? : Yes
Postcode : B31

12 Oct 2017
People found this helpful0

Knew who she was selling to-old couple.Allaspects of house relayed to us and sellers reason for selling.Told us about area-gps shops etc.we new to area.Even knew where local Quaker Meeting House is.Well informed'.Purchased on the... Read Full Review


Comments on Agent Fees

no problem just right

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Through the difficultly that ...

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5 Star Review
UserName

By : 'Alex'
Services : Sales( As a Buyer )
Sold price : £174000
Would you recommend ? : Yes
Postcode : B31

5 Oct 2017
People found this helpful0

Through the difficultly that is finding the right property, Luke was absolutely fantastic. He is incredibly patient, even after viewing several properties with him, with no request too small. His communication is spot on, and always keeps you up to date. Once our offer was placed, Ann took over.... Read Full Review


Comments on Agent Fees

No fees as we were buying through this agent.

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we have used Robert Oulsham ...

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5 Star Review
UserName

By : 'michael'
Services : Sales( As a Vendor )
Sold price : £16500
Would you recommend ? : Yes
Postcode : B31

6 Sept 2017
People found this helpful0

we have used Robert Oulsham in the past and have found the staff who handled our recent house sale first class and by this i mean keeping us up to date each step of the way from viewings and giving us a full feed back after each viewing selling your house is a stressful time but having a... Read Full Review


Comments on Agent Fees

fair price

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We were recommended to use ...

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5 Star Review

By : 'Fran'
Services : Sales( As a Vendor )
Would you recommend ? : Yes

30 Aug 2017
People found this helpful0

We were recommended to use Robert Oulsnam Northfield Branch and found the whole team to be the ultimate professionals. Big shout out to Natalie and Alison who went the extra mile to ensure our sale went as smoothly as possible. They became our 'voice of reason'. They were true professionals and ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We have a complaints procedure with appeal to the Ombudsman Service: Property. Contact Julie Powell at Head Office or email Julie@oulsnam.net

Last updated at 11/18/2019, 3:56:32 AM by allAgents

Awards won by Robert Oulsnam & Company, Birmingham B31 2LB