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Quay Property

3.5/5, 11 Reviews
64% Recommended

100% sales valuation accuracy

67% letting valuation accuracy

86% sales fee satisfaction

86% letting fee satisfaction

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"When we moved to Manchester..."

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5 Star Review
UserName

H

UserName

Sara

By : 'Sarah'
Services : Sales( I bought a property using them)
Would you recommend ? : Yes
Postcode : M50

2 Nov 2017
People found this helpful0

When we moved to Manchester from overseas a couple of years ago, we didn't think the real estate person (Sara) FaceTiming to show us a property would also be the person who would help us to buy where we were renting. Sara and H helped to push through our sale, navigate the nuances of a British home purchase, kept us informed (they were on the ball) and made it a much simpler experience than any of the agents we had tried to work with previously to put offers on alternate properties (renting and buying). I'd thoroughly recommend Quay Properties and the team there for either renting our buying, as both have been great experiences for us, where we felt that we were being taken care of and treated really well.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%86%£0£0
Lettings67%86%£1,100£1,300
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
2021102003
Address

Quay Property
Digital World Centre, 1 Lowry Plaza, The QuaysManchester, Greater Manchester
M50 3UB
0161 9206487

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
Email
Latest Properties

No Property Found

No Property Found
Avoid Quay Property at all ...

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1 Star Review
UserName

By : 'Bryony'
Branch : Manchester, Digital World Centre, 1 Lowry Plaza, The Quays
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : M5

15 May 2023
People found this helpful0

If only there was a 0 star option. Avoid Quay Property at all costs. They demonstrate a complete lack of professionalism, disregard for legal obligations, and an overall failure to meet basic standards of customer service. TL/DR - They don't give a crap about tenants, will attempt to ... Read Full Review

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Thank you Quay Properties - ...

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5 Star Review
UserName

By : 'Lucy'
Branch : Manchester, Digital World Centre, 1 Lowry Plaza, The Quays
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : M3

10 May 2021
People found this helpful0

Thank you Quay Properties - best service of any agent I have dealt with and always answer emails quickly and assist in every way they can. ... Read Full Review

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Thank you Quay properties for ...

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5 Star Review
UserName

By : 'Laura'
Branch : Manchester, Digital World Centre, 1 Lowry Plaza, The Quays
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : M50

16 Sept 2020
People found this helpful0

Thank you Quay properties for an excellent service. We dealt with H Initially for our flat hunt in Salford Quays. He was always very quick to respond to calls and emails. Very polite, helpful and professional. Myself and my partner have had lots of issues in past with letting agents but we both ... Read Full Review

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This agency has several ...

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1 Star Review
UserName

UserName

By : 'Dr'
Branch : Manchester, Digital World Centre, 1 Lowry Plaza, The Quays
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : M50

15 Jun 2020
People found this helpful1

This agency has several issues at the outset. They are rude, do not introduce themselves properly on phone, and give patronising unsolicited advice if they disagree with the customer. The staff seem to be struggling with the realities at their work and take their frustration out on the customer. ... Read Full Review

Comments (1)Was this helpful?:

By : Sara

15 Jun 2020

Having listened into the calls as per our website terms, and always believing the customer is right in this instance we must disagree. I feel some of your review is actually your frustrations We...


Terrible ...

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1 Star Review
UserName

By : 'Phuong'
Branch : Manchester, Digital World Centre, 1 Lowry Plaza, The Quays
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : M50

6 Nov 2019
People found this helpful0

Terrible service I was only planning to arrange a viewing with this agency. However, the guy on the phone was so rude. He questioned and answered like I am begging him to do me a favor. Constantly asking: 'what time?', 'what time?' with no respect. Even when I said the time ... Read Full Review

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We went for a viewing with ...

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1 Star Review

By : 'Gethin'
Branch : Manchester, Digital World Centre, 1 Lowry Plaza, The Quays
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £1300
Would you recommend ? : No
Postcode : M50

21 Oct 2019
People found this helpful1

We went for a viewing with Quay Property last Friday. The person who did our viewing was completely unorganised. She didn't know how to open the doors to the building, and when we finally got in she tried opening the doors to the wrong flat. When I suggested she try the other one, she said it ... Read Full Review

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Quay properties did a great ...

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5 Star Review

By : 'DR'
Branch : Manchester, Digital World Centre, 1 Lowry Plaza, The Quays
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : M50

5 Dec 2017
People found this helpful0

Quay properties did a great job for me as a managing agent. Sara provided support and advice when I was getting my place ready for rent and found me suitable and agreeable tenants. She and her staff managed the property better than I would have myself, as if it was their own! I would highly ... Read Full Review

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When we moved to Manchester ...

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5 Star Review
UserName

UserName

By : 'Sarah'
Branch : Manchester, Digital World Centre, 1 Lowry Plaza, The Quays
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : M50

2 Nov 2017
People found this helpful0

When we moved to Manchester from overseas a couple of years ago, we didn't think the real estate person (Sara) FaceTiming to show us a property would also be the person who would help us to buy where we were renting. Sara and H helped to push through our sale, navigate the nuances of a British ... Read Full Review

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Our daughter had her eyes on ...

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5 Star Review

By : 'Mr'
Branch : Manchester, Digital World Centre, 1 Lowry Plaza, The Quays
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : M53F

18 Oct 2017
People found this helpful0

Our daughter had her eyes on one of the property as it was convenient to her work. Now can you imagine our delight when we secured the DEAL .All with the support and quick thinking H He informed me that there are some 5/7 prospective clients who have arranged viewings. But a gamble / Big Gamble ... Read Full Review


Comments on Agent Fees

I wasn't involved in agent fees

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I contacted H as had seen a ...

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5 Star Review
UserName

By : 'Nigel'
Branch : Manchester, Digital World Centre, 1 Lowry Plaza, The Quays
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : M50

4 Sept 2017
People found this helpful0

I contacted H as had seen a few properties that Quay Properties had advertised on-line. From my first contact, H was professional, knowledgable, and helpful, with good communication throughout the process. H had suggested a higher marketing price than another well established agent. I was slighly ... Read Full Review


Comments on Agent Fees

Their fees were comparable to others and exactly what I had agreed.

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Quay Property found quickly a ...

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5 Star Review
UserName

By : 'Luiz'
Branch : Manchester, Digital World Centre, 1 Lowry Plaza, The Quays
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : M50

16 Feb 2017
People found this helpful0

Quay Property found quickly a property as my family needs ! In a few days the agent found an apartment as we describe, and sent our ... Read Full Review


Comments on Agent Fees

Fair fees

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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