The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.5/5, 11 Reviews
64% Recommended
100% sales valuation accuracy
67% letting valuation accuracy
86% sales fee satisfaction
86% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 86% | £0 | £0 |
| Lettings | 67% | 86% | £1,100 | £1,300 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 2 | 1 | 1 | 0 | 2 | 0 | 0 | 3 |
Quay Property
Digital World Centre, 1 Lowry Plaza, The Quays, Manchester, Greater Manchester
M50 3UB
0161 9206487

By : 'Bryony'
Branch : Manchester, Digital World Centre, 1 Lowry Plaza, The Quays
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : M5
If only there was a 0 star option. Avoid Quay Property at all costs. They demonstrate a complete lack of professionalism, disregard for legal obligations, and an overall failure to meet basic standards of customer service. TL/DR - They don't give a crap about tenants, will attempt to ... Read Full Review

By : 'Lucy'
Branch : Manchester, Digital World Centre, 1 Lowry Plaza, The Quays
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : M3
Thank you Quay Properties - best service of any agent I have dealt with and always answer emails quickly and assist in every way they can. ... Read Full Review

By : 'Laura'
Branch : Manchester, Digital World Centre, 1 Lowry Plaza, The Quays
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : M50
Thank you Quay properties for an excellent service. We dealt with H Initially for our flat hunt in Salford Quays. He was always very quick to respond to calls and emails. Very polite, helpful and professional. Myself and my partner have had lots of issues in past with letting agents but we both ... Read Full Review


By : 'Dr'
Branch : Manchester, Digital World Centre, 1 Lowry Plaza, The Quays
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : M50
This agency has several issues at the outset. They are rude, do not introduce themselves properly on phone, and give patronising unsolicited advice if they disagree with the customer. The staff seem to be struggling with the realities at their work and take their frustration out on the customer. ... Read Full Review
By : Sara
15 Jun 2020Having listened into the calls as per our website terms, and always believing the customer is right in this instance we must disagree. I feel some of your review is actually your frustrations We...

By : 'Phuong'
Branch : Manchester, Digital World Centre, 1 Lowry Plaza, The Quays
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : M50
Terrible service I was only planning to arrange a viewing with this agency. However, the guy on the phone was so rude. He questioned and answered like I am begging him to do me a favor. Constantly asking: 'what time?', 'what time?' with no respect. Even when I said the time ... Read Full Review
By : 'Gethin'
Branch : Manchester, Digital World Centre, 1 Lowry Plaza, The Quays
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £1300
Would you recommend ? : No
Postcode : M50
We went for a viewing with Quay Property last Friday. The person who did our viewing was completely unorganised. She didn't know how to open the doors to the building, and when we finally got in she tried opening the doors to the wrong flat. When I suggested she try the other one, she said it ... Read Full Review
By : 'DR'
Branch : Manchester, Digital World Centre, 1 Lowry Plaza, The Quays
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : M50
Quay properties did a great job for me as a managing agent. Sara provided support and advice when I was getting my place ready for rent and found me suitable and agreeable tenants. She and her staff managed the property better than I would have myself, as if it was their own! I would highly ... Read Full Review


By : 'Sarah'
Branch : Manchester, Digital World Centre, 1 Lowry Plaza, The Quays
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : M50
When we moved to Manchester from overseas a couple of years ago, we didn't think the real estate person (Sara) FaceTiming to show us a property would also be the person who would help us to buy where we were renting. Sara and H helped to push through our sale, navigate the nuances of a British ... Read Full Review
By : 'Mr'
Branch : Manchester, Digital World Centre, 1 Lowry Plaza, The Quays
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : M53F
Our daughter had her eyes on one of the property as it was convenient to her work. Now can you imagine our delight when we secured the DEAL .All with the support and quick thinking H He informed me that there are some 5/7 prospective clients who have arranged viewings. But a gamble / Big Gamble ... Read Full Review
I wasn't involved in agent fees

By : 'Nigel'
Branch : Manchester, Digital World Centre, 1 Lowry Plaza, The Quays
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : M50
I contacted H as had seen a few properties that Quay Properties had advertised on-line. From my first contact, H was professional, knowledgable, and helpful, with good communication throughout the process. H had suggested a higher marketing price than another well established agent. I was slighly ... Read Full Review
Their fees were comparable to others and exactly what I had agreed.

By : 'Luiz'
Branch : Manchester, Digital World Centre, 1 Lowry Plaza, The Quays
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : M50
Quay Property found quickly a property as my family needs ! In a few days the agent found an apartment as we describe, and sent our ... Read Full Review
Fair fees
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.