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The UK's Largest Customer Review Website for the Property Industry

3.4/5, 9 Reviews
56% Recommended
33% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
0% letting fee satisfaction
By : 'Sharon'
Services : Letting(As a Tenant)
Would you recommend ? : No
Would not recommend this company, not interested in sorting out any problems unless you call and complain constantly(we had rats and had to call environmental health before they did anything about the problem). Also they tried to keep some deposit for damage that was already at the property. Luckily we had kept original inventory so had proof already there but we have still had to go through my deposits. Also, charge ridiculous fees for check in, check out, reference etc etc. There are plenty of cheaper more reputable companies to rent with in area.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 33% | 100% | £112,000 | £112,000 |
| Lettings | 0% | 0% | £505 | £695 |
JSM
6d Church Street, Woodbridge, Suffolk
IP12 1DH
01394 380218
By : 'David'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : No
Postcode : NR1
The lease on this property recently ended. JSM were quite unhelpful on numerous occasions during the tenancy. Requests for landlord maintenance were met with resistance or inaction, check out and return of our Security Deposit turned into a frustrating and drawn out affair and generally they were ... Read Full Review
By : 'Travelmonkey'
Services : Letting( As a Tenant )
Rent PCM : £505
Would you recommend ? : No
Postcode : IP12
I rented a flat for 18 months, and moved out a few weeks ago. Durning the tenancy JSM were actually ok, handling a few maintenance issues efficiently. The only real annoyance were the outrageous fees every six months (around £90). Plus check-in fee, check-out fee, etc... However, upon checkout... Read Full Review
For a start you could abide by the tenancy contract. Trying to charge cleaning fees for minor things is disgusting, and in breach of contract. Sort your staff out - one member told me check-out was free, another said £100 yet I only paid £60???
Ridiculously high
By : evilagent
10 Dec 2014Ha ha. Frankly we don't give a shit about our tenants. Once we have their money that's it as far as we are concerned. Our only concern is getting the suckers in and getting our fat fees....


By : 'Paul'
Services : Sales( As a Buyer )
Sold price : £112000
Would you recommend ? : Yes
Postcode : IP12
I've dealt with this branch over a number of years and eventually brought a property through them as well. They have always been very helpful to me as a tenant and owner, and they have been on the ball with all the issues I have regarding tenancy & property purchase. During the purchase process ... Read Full Review


By : 'Duncan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : IP5
JSM were very helpful, professional and very efficient in all matters concerning my rental. I would thoroughly recommend for anyone I... Read Full Review
By : 'sad'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : IP5
The whole experience from the beginning has been appalling, they do not return calls, give ridicules quotes for work needed and are generally really... Read Full Review

By : 'Christiaan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : IP11
Allyson at JSM has been nothing but helpful during my time renting a property from JSM Woodbridge. She has always advised and helped where ever she could. I have had some issues with the property which were dealt with very well. My thanks to Allyson and the JSM... Read Full Review
By : 'Mrs'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : IP5
I have been a Tenant under JSM Woodbridge Branch for 2 years 4 months. Having lived in this country and renting for 6 years they have proved to me that they are the best ever, I really felt at home during my stay with this Estate Agent. It was just easy for me to communicate and be listened to, and ... Read Full Review
By : 'Elaine'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
I have rented through JSM property for 11 years through the Ipswich and Woodbridge Branches, I have always found the staff polite helpful and well informed. I have had several maintenance issues that have been dealt with quickly and the problem resolved, in many cases I did not have to wait at... Read Full Review
By : Absolutely amazing
25 Aug 2012Absolutely amazing... JSM Property can only get a good review from the Branch Manger Elaine Dunlop... Need I say any...
By : 'Sharon'
Services : Letting( As a Tenant )
Would you recommend ? : No
Would not recommend this company, not interested in sorting out any problems unless you call and complain constantly(we had rats and had to call environmental health before they did anything about the problem). Also they tried to keep some deposit for damage that was already at the property.... Read Full Review
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