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The UK's Largest Customer Review Website for the Property Industry

4.3/5, 22 Reviews
77% Recommended
100% sales valuation accuracy
67% letting valuation accuracy
100% sales fee satisfaction
80% letting fee satisfaction

Amanda
By : 'ANNOYED'
Services : Letting(As a Owner)
Rent PCM : £350
Would you recommend ? : No
Postcode : CF45
*the manager of this branch is nothing short of useless. Never in the office and Never returns calls. I've had my bond understand for 4 months which the tenant has agreed will come to me as he left a month early and she's not sorted it. Absolutely shocking service and will never use them again.. I went there to pick up the keys for the house and they didn't even ask me to sign them out. I'd advise not to use them.
Expensive
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £220,000 | £220,000 |
| Lettings | 67% | 80% | £350 | £500 |
Martin & Co
20 Church Street, Merthyr Tydfil, Mid Glamorgan
CF47 0AY
01685 375110

By : 'Rhian'
Services : Sales( As a Vendor )
Sold price : £220000
Would you recommend ? : Yes
Postcode : CF46
Highly Recommended Not knowing Estate Agents in the Merthyr/Cardiff area i went for Martin & Co after many recommendation. I was not disappointed from the initial meeting to the completion of the sale, i was kept updated regally. A buyer was found very quickly and completion ran... Read Full Review

By : 'Catherine'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : CF46
Excellent Estate Agents who are always on hand to answer any query and do all in their power to keep the whole stressful business of house buying running smoothly. Nothing was too much trouble and they were totally approachable. Every phone call or text message was responded to and acted on. The... Read Full Review
By : 'MMoretti'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : No
Postcode : CF48
Very hard to get a hold of both via email and phone call. (Waited 3 weeks for Morgan to get back to me via email then had to phone 3 times to get through to someone). Customer service is really bad, they make you feel like a burden for trying to get information about rubbish left in the rental... Read Full Review


By : 'Kristian'
Services : Letting( As a Owner )
Rent PCM : £425
Would you recommend ? : Yes
Postcode : CF48
I've dealt with a number of different estate agents in my time but Amanda Coombs from Merthyr Tydfil tops the lot. From the very first meeting she made everything seem easy showing a high level of professionalism throughout the whole process, there were one or two things I found tricky about... Read Full Review
Agent fees were similar to other estate agent fees I’ve paid in the past , difference is I was extremely happy with the service I paid for this time around with the Merthyr Tydfil branch of Martin & co

By : 'Mark'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CF48
The service was good came at the appointed time took photos had tenant with in week excellent service would recommend to... Read Full Review
the fees are fair

By : 'ANNOYED'
Services : Letting( As a Owner )
Rent PCM : £350
Would you recommend ? : No
Postcode : CF45
*the manager of this branch is nothing short of useless. Never in the office and Never returns calls. I've had my bond understand for 4 months which the tenant has agreed will come to me as he left a month early and she's not sorted it. Absolutely shocking service and will never use... Read Full Review
Expensive
By : 'Kevin'
Services : Letting( As a Tenant )
Rent PCM : £425
Would you recommend ? : No
Postcode : CF47
My tenancy finished on 17th October 2016, I had paid a full months rent and was only 1 week into the month when my tenancy ended and therefore am due a refund for 3 weeks rent. It is now 17th November and I have still not received my refund. Having spoken to the local branch on numerous occasions... Read Full Review

By : 'David'
Services : Letting( As a Tenant )
Rent PCM : £395
Would you recommend ? : Yes
Postcode : CF48
I would highly recommend martin & co Merthyr Tydfil. The whole process of letting a property was seamless. Amanda coombs was excellent answering all how questions and keeping us informed of the process. The whole team are very professional with excellent customer service. Should any maintenance ... Read Full Review
Agent fees very competitive
Agent fees very competitive
By : 'Angela'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CF44
The Merthyr Tydfil branch of Martin & Co have been outstanding in their professionalism and level of helpfulness. This extends to advice prior to purchasing a buy to let and has continued throughout the whole process of valuing and letting our property for us. They have been approachable and... Read Full Review
By : 'Andrew'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CF45
WOW- The Team at Merthyr has been great especially Sarah. I was with another agent and the differnce has been astonishing - professional, helpful, patient and deeply knowledgeable. I have felt that I am in very safe hands and I have total trust in Sarah (and the team) that they are doing... Read Full Review
By : 'Ffion'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CF45
I am very pleases with the service received by martin and co as a tenant. Any queries are dealt with quickly and all staff members are friendly and eager to... Read Full Review
By : 'Karen'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CF44
We have used Martin & Co for some years now, first just to find tenants for our three properties and now to manage them as well. They have always been very professional, pleasant to deal with, prompt in dealing with things and I would happily recommend them to other... Read Full Review
By : 'Tracey'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CF82
Both Sarah and Sam have been of tremendous help with advice and marketing of my property. I am based over in Manchester, whilst my property is in Hengoed, so it was important to find a local trustworthy and reliable agent who would act for me on the renting of my house. They have given me expert... Read Full Review
By : 'Ang'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : C745
I am kept well informed on any issues with the property. The team work hard to ensure the property has a tenant. Any info I request is looked into in a timely... Read Full Review
By : 'Lukasz'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CF47
Excellent service received, very helpful agent, dealt with our need very quickly as we have had only few days left to move out from previous property. Team is very professional and even now very helpful. Would recommend to friend and you will be always... Read Full Review
By : 'Awful'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CF48
I have had nothing but trouble with these ( supposedly ) letting agent. Firstly the prices you have to pay are unbelievable, we had to pay £1150 just to get the keys and move in, my husband gets paid on the 15th so we asked to change the direct debit date which again cost us another £75. Every... Read Full Review
By : Sam Zalewski, Director, Martin & Co Merthry Ty
26 Dec 2013I am sorry you feel the experience have been awful. I would really like to have an opportunity to discuss the matter directly with yourself but unfortunately we do not know which tenancy this review...
By : 'Darren'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CF44
The whole team there have been very helpful and Martin and Co (based in Merthyr) offer better rental services than my local area... Read Full Review
By : 'TomEvans'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CF45
Everyone i dealt with was welcoming and very helpful. everything went smoothly and it was all hassle free so... Read Full Review
By : 'Gupta'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NP22
The team are refreshingly efficient in responding to emails and calls, prompt in follow up with potential tenants and sorting out problems. Highly... Read Full Review
By : 'Wojciech'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CF48
Office have great options of properties to choose. Staff can advice which properties is affordable . Any problems with managing are solved quick . Fully... Read Full Review
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Last updated at 9/3/2015, 5:54:26 AM by allAgents