We are an award-winning brand with over 25 years experience in the winning corner of the property arena.
Unlike other agents, who would seem to treat all customers the same, we prefer to listen to our clients, assess their requirements, and then deliver a range of services which are specific to their individual
needs. By doing this we are providing a quality bespoke service that will help clients save their money and maximise the returns from each and every property that they own.
By : 'Rhian' Services : Sales( As a Vendor ) Sold price : £220000 Would you recommend ? : Yes Postcode : CF46
3 Jun 2021
People found this helpful0
Highly Recommended
Not knowing Estate Agents in the Merthyr/Cardiff area i went for Martin & Co after many recommendation. I was not disappointed from the initial meeting to the completion of the sale, i was kept updated regally. A buyer was found very quickly and completion ran... Read Full Review
Highly Recommended Not knowing Estate Agents in the Merthyr/Cardiff area i went for Martin & Co after many recommendation. I was not disappointed from the initial meeting to the completion of the sale, i was kept updated regally. A buyer was found very quickly and completion ran smoothly. A professional Service. Rhian Samuel
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Excellent Estate ...
Share On :
5 Star Review
Henry
By : 'Catherine' Services : Sales( As a Buyer ) Would you recommend ? : No Postcode : CF46
3 Jun 2021
People found this helpful0
Excellent Estate Agents who are always on hand to answer any query and do all in their power to keep the whole stressful business of house buying running smoothly. Nothing was too much trouble and they were totally approachable. Every phone call or text message was responded to and acted on. The... Read Full Review
Excellent Estate Agents who are always on hand to answer any query and do all in their power to keep the whole stressful business of house buying running smoothly. Nothing was too much trouble and they were totally approachable. Every phone call or text message was responded to and acted on. The welcome pack on the day of completion was a really lovely personal touch. Would thoroughly recommend these agents.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Horrible customer ...
Share On :
1 Star Review
By : 'MMoretti' Services : Letting( As a Tenant ) Rent PCM : £500 Would you recommend ? : No Postcode : CF48
25 Feb 2021
People found this helpful0
Very hard to get a hold of both via email and phone call. (Waited 3 weeks for Morgan to get back to me via email then had to phone 3 times to get through to someone). Customer service is really bad, they make you feel like a burden for trying to get information about rubbish left in the rental... Read Full Review
Services : Letting( As a Tenant )Date: 25th Feb 2021
Very hard to get a hold of both via email and phone call. (Waited 3 weeks for Morgan to get back to me via email then had to phone 3 times to get through to someone). Customer service is really bad, they make you feel like a burden for trying to get information about rubbish left in the rental property. Spoken down to when asked about the back garden and what the landlord plans to do with it. All in all not a pleasant experience at all, not sure how to escalate this to make a complaint, service was indeed that bad.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Exceptional service from the ...
Share On :
5 Star Review
Amanda
Danielle
By : 'Kristian' Services : Letting( As a Owner ) Rent PCM : £425 Would you recommend ? : Yes Postcode : CF48
9 Oct 2018
People found this helpful0
I've dealt with a number of different estate agents in my time but Amanda Coombs from Merthyr Tydfil tops the lot. From the very first meeting she made everything seem easy showing a high level of professionalism throughout the whole process, there were one or two things I found tricky about... Read Full Review
Comments on Agent Fees
Agent fees were similar to other estate agent fees I’ve paid in the past , difference is I was extremely happy with the service I paid for this time around with the Merthyr Tydfil branch of Martin & co
Services : Letting( As a Owner )Date: 8th Oct 2018
I've dealt with a number of different estate agents in my time but Amanda Coombs from Merthyr Tydfil tops the lot. From the very first meeting she made everything seem easy showing a high level of professionalism throughout the whole process, there were one or two things I found tricky about the online application but she kept in constant contact with me and helped me right the way through to securing the property at the end. Thankyou for everything Amanda
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Wood ...
Share On :
5 Star Review
Amanda
By : 'Mark' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : CF48
4 Oct 2018
People found this helpful0
The service was good came at the appointed time took photos had tenant with in week excellent service would recommend to... Read Full Review
Services : Letting( As a Owner )Date: 3rd Oct 2018
The service was good came at the appointed time took photos had tenant with in week excellent service would recommend to others
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
*the manager of this branch ...
Share On :
1 Star Review
Amanda
By : 'ANNOYED' Services : Letting( As a Owner ) Rent PCM : £350 Would you recommend ? : No Postcode : CF45
20 Dec 2017
People found this helpful0
*the manager of this branch is nothing short of useless. Never in the office and Never returns calls.
I've had my bond understand for 4 months which the tenant has agreed will come to me as he left a month early and she's not sorted it.
Absolutely shocking service and will never use... Read Full Review
Services : Letting( As a Owner )Date: 20th Dec 2017
*the manager of this branch is nothing short of useless. Never in the office and Never returns calls. I've had my bond understand for 4 months which the tenant has agreed will come to me as he left a month early and she's not sorted it. Absolutely shocking service and will never use them again.. I went there to pick up the keys for the house and they didn't even ask me to sign them out. I'd advise not to use them.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
My tenancy finished on 17th ...
Share On :
1 Star Review
By : 'Kevin' Services : Letting( As a Tenant ) Rent PCM : £425 Would you recommend ? : No Postcode : CF47
18 Nov 2016
People found this helpful2
My tenancy finished on 17th October 2016, I had paid a full months rent and was only 1 week into the month when my tenancy ended and therefore am due a refund for 3 weeks rent. It is now 17th November and I have still not received my refund. Having spoken to the local branch on numerous occasions... Read Full Review
Services : Letting( As a Tenant )Date: 18th Nov 2016
My tenancy finished on 17th October 2016, I had paid a full months rent and was only 1 week into the month when my tenancy ended and therefore am due a refund for 3 weeks rent. It is now 17th November and I have still not received my refund. Having spoken to the local branch on numerous occasions to be outright lied to. I am now putting this matter into small claims court.
I would not recommend this company to anyone. They are an absolute disgrace.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
I would highly recommend ...
Share On :
5 Star Review
Amanda
By : 'David' Services : Letting( As a Tenant ) Rent PCM : £395 Would you recommend ? : Yes Postcode : CF48
2 Dec 2015
People found this helpful1
I would highly recommend martin & co Merthyr Tydfil. The whole process of letting a property was seamless. Amanda coombs was excellent answering all how questions and keeping us informed of the process. The whole team are very professional with excellent customer service. Should any maintenance ... Read Full Review
Services : Letting( As a Tenant )Date: 2nd Dec 2015
I would highly recommend martin & co Merthyr Tydfil. The whole process of letting a property was seamless. Amanda coombs was excellent answering all how questions and keeping us informed of the process. The whole team are very professional with excellent customer service. Should any maintenance issues arise Martin Edwards is happy to help and gets back with the answer quickly.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
The Merthyr Tydfil branch of ...
Share On :
5 Star Review
By : 'Angela' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : CF44
27 Mar 2014
People found this helpful0
The Merthyr Tydfil branch of Martin & Co have been outstanding in their professionalism and level of helpfulness. This extends to advice prior to purchasing a buy to let and has continued throughout the whole process of valuing and letting our property for us. They have been approachable and... Read Full Review
Services : Letting( As a Owner )Date: 27th Mar 2014
The Merthyr Tydfil branch of Martin & Co have been outstanding in their professionalism and level of helpfulness. This extends to advice prior to purchasing a buy to let and has continued throughout the whole process of valuing and letting our property for us. They have been approachable and efficient and have kept us informed as the letting has progressed. In particular Sarah Cule's willingness to provide prompt help and advice has been invaluable. The communication we have had with Emma, Liam & Ieuan has also always been professional, polite and courteous. We are very pleased with the service we have received from Martin & Co in Merthyr Tydfil and have no hesitation in recommending them.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
WOW- The Team at Merthyr has ...
Share On :
5 Star Review
By : 'Andrew' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : CF45
24 Mar 2014
People found this helpful0
WOW- The Team at Merthyr has been great especially Sarah.
I was with another agent and the differnce has been astonishing - professional, helpful, patient and deeply knowledgeable. I have felt that I am in very safe hands and I have total trust in Sarah (and the team) that they are doing... Read Full Review
Services : Letting( As a Owner )Date: 24th Mar 2014
WOW- The Team at Merthyr has been great especially Sarah.
I was with another agent and the differnce has been astonishing - professional, helpful, patient and deeply knowledgeable. I have felt that I am in very safe hands and I have total trust in Sarah (and the team) that they are doing everything in my best interests. Sarah has had to deal with many issues ans she has kept me informed at every step -
thanks very much - Outstanding professionalism and customer care. I have no hestitation in recommending Sarah to any other landlord and she is to be praised highly.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
I am very pleases with the ...
Share On :
5 Star Review
By : 'Ffion' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : CF45
30 Jan 2014
People found this helpful0
I am very pleases with the service received by martin and co as a tenant. Any queries are dealt with quickly and all staff members are friendly and eager to... Read Full Review
Services : Letting( As a Tenant )Date: 30th Jan 2014
I am very pleases with the service received by martin and co as a tenant. Any queries are dealt with quickly and all staff members are friendly and eager to help.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
We have used Martin & Co ...
Share On :
5 Star Review
By : 'Karen' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : CF44
17 Jan 2014
People found this helpful0
We have used Martin & Co for some years now, first just to find tenants for our three properties and now to manage them as well. They have always been very professional, pleasant to deal with, prompt in dealing with things and I would happily recommend them to other... Read Full Review
Services : Letting( As a Owner )Date: 17th Jan 2014
We have used Martin & Co for some years now, first just to find tenants for our three properties and now to manage them as well. They have always been very professional, pleasant to deal with, prompt in dealing with things and I would happily recommend them to other landlords.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Both Sarah and Sam have been ...
Share On :
5 Star Review
By : 'Tracey' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : CF82
17 Jan 2014
People found this helpful1
Both Sarah and Sam have been of tremendous help with advice and marketing of my property. I am based over in Manchester, whilst my property is in Hengoed, so it was important to find a local trustworthy and reliable agent who would act for me on the renting of my house. They have given me expert... Read Full Review
Services : Letting( As a Owner )Date: 17th Jan 2014
Both Sarah and Sam have been of tremendous help with advice and marketing of my property. I am based over in Manchester, whilst my property is in Hengoed, so it was important to find a local trustworthy and reliable agent who would act for me on the renting of my house. They have given me expert advice on the marketing side and they have provided reliable contractors to carry out various jobs on the property. They are pleasant to speak to, which always makes a big difference, so I would have no hesitation in recommending them to other potential landlords
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
I am kept well informed on ...
Share On :
5 Star Review
By : 'Ang' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : C745
13 Jan 2014
People found this helpful1
I am kept well informed on any issues with the property. The team work hard to ensure the property has a tenant. Any info I request is looked into in a timely... Read Full Review
Services : Letting( As a Owner )Date: 13th Jan 2014
I am kept well informed on any issues with the property. The team work hard to ensure the property has a tenant. Any info I request is looked into in a timely manner.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Excellent service received, ...
Share On :
5 Star Review
By : 'Lukasz' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : CF47
30 Dec 2013
People found this helpful0
Excellent service received, very helpful agent, dealt with our need very quickly as we have had only few days left to move out from previous property. Team is very professional and even now very helpful. Would recommend to friend and you will be always... Read Full Review
Services : Letting( As a Tenant )Date: 30th Dec 2013
Excellent service received, very helpful agent, dealt with our need very quickly as we have had only few days left to move out from previous property. Team is very professional and even now very helpful. Would recommend to friend and you will be always happy.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
I have had nothing but ...
Share On :
2 Star Review
By : 'Awful' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : CF48
18 Dec 2013
People found this helpful0
I have had nothing but trouble with these ( supposedly ) letting agent.
Firstly the prices you have to pay are unbelievable, we had to pay £1150 just to get the keys and move in, my husband gets paid on the 15th so we asked to change the direct debit date which again cost us another £75. Every... Read Full Review
Services : Letting( As a Tenant )Date: 18th Dec 2013
I have had nothing but trouble with these ( supposedly ) letting agent. Firstly the prices you have to pay are unbelievable, we had to pay £1150 just to get the keys and move in, my husband gets paid on the 15th so we asked to change the direct debit date which again cost us another £75. Every time we wanted to extend the tenancy we had to pay £60, where does all this money go? Their back pocket no doubt. My husband got a new job and as a mother of two did not feel comfortable in a house by myself 6 days a week so we enquired to move out, apparently we have to pay £85 landlord fees and also pay the rent for the next 5 months. Disgusting customer services, they answer the phones and talk to you in a manner where they make you feel as if they are doing you a favour. I arranged to have the house checked on a monday but as i was moving on the friday i came back to find an agent in my house while all my possessions were still there, apparently he was told to do the check that day, extreme lack of communication between staff. Finally my bond, well this is still on going they seem to make things as difficult as possible not to give it back, they even had the audacity to ask me for my landlords full name, address and phone number, surely as a company who are meant to look after somebody's property they should know this simple information. They certainly didn't was anytime in asking for money off me for everything. All in all a terrible experience will an even worse branch. The landlord however was fantastic couldn't ask for more. Maybe he should have private rented his house save us both the trouble.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
By : Sam Zalewski, Director, Martin & Co Merthry Ty
I am sorry you feel the experience have been awful. I would really like to have an opportunity to discuss the matter directly with yourself but unfortunately we do not know which tenancy this review...
The whole team there have ...
Share On :
5 Star Review
By : 'Darren' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : CF44
10 Dec 2013
People found this helpful0
The whole team there have been very helpful and Martin and Co (based in Merthyr) offer better rental services than my local area... Read Full Review
Services : Letting( As a Tenant )Date: 9th Dec 2013
Everyone i dealt with was welcoming and very helpful. everything went smoothly and it was all hassle free so thanks
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
The team are refreshingly ...
Share On :
5 Star Review
By : 'Gupta' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : NP22
9 Dec 2013
People found this helpful0
The team are refreshingly efficient in responding to emails and calls, prompt in follow up with potential tenants and sorting out problems. Highly... Read Full Review
Services : Letting( As a Owner )Date: 9th Dec 2013
The team are refreshingly efficient in responding to emails and calls, prompt in follow up with potential tenants and sorting out problems. Highly recommend.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Office have great options of ...
Share On :
5 Star Review
By : 'Wojciech' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : CF48
6 Dec 2013
People found this helpful0
Office have great options of properties to choose. Staff can advice which properties is affordable .
Any problems with managing are solved quick .
Fully... Read Full Review
Services : Letting( As a Tenant )Date: 6th Dec 2013
Office have great options of properties to choose. Staff can advice which properties is affordable . Any problems with managing are solved quick .
Fully recommend.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
1 - 20 of 22 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please call us to discuss our complaints procedure
Last updated at 9/3/2015, 5:54:26 AM by allAgents
Awards won by Martin & Co, Merthyr Tydfil CF47 0AY