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Hawarden, CH5
1.5/5, 8 Reviews
13% Recommended
67% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
0% letting fee satisfaction
No description for branch.
"Dreadful company! warning do..."
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1 Star Review
By : 'Susan'
Services :
Would you recommend ? : No
Postcode : CH7
11 Dec 2017
People found this helpful2
Dreadful company! warning do not go with this company! I was a Tenant and given section21 as Landlord sold the property between the Landlord and Agents they allowed me an early exit but due to being ill I could no longer leave so waited for the next available property to rent (Never Happened do to demands) I had to take action and asked the agents if I could leave early as I am a mum of two young boys, the stress and anxiety it caused for me to find a home was very slim, so my dad asked me to go to his until I find a home (Still today I am homeless) staff lied about the conversation I had with them over the phone saying I could leave early 'drop the keys off in the morning 9.30' which I did. only to my horror I was threatened to pay 2weeks rent for the empty property I was no longer in! My Deposit was held until I provided evidence to prove I was told to drop the keys off the next day. I have no apologies from the agent or from the Landlord for putting so much stress on myself and my boys. my advice keep away from them they only want your money it is a business. I have heard extremely bad reviews from past Landlords and Agents about Reades Residential
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By : Jonathan Reade - Managing Director
15 Dec 2017Hello Susan Thank you for raising your concerns. We really want to help, but as a professional agency, we are unable to discuss either yours or your landlord's affairs in a public forum. Our Property Management Team is best placed to help you and will be happy to meet in person at our head office in Hawarden to discuss things further. Alternatively, you can call them on 01244560747 or send an email to property@reades.co.uk. If you choose to get in touch via email, please include your name, the address of the property you were living in and full details of your concerns, so we properly investigate things for you. In the unlikely event our Property Management Team is unable to find an amicable resolution, I urge you to make use of our internal complaints procedure and I will personally review things for you. If you still feel your concerns have not been dealt with effectively following this, you can escalate them to The Property Ombudsman for independent assessment. I hope you decide to get in touch and look forward to hearing from you.
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Latest Reviews
Roberto Rineldi
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67.00% | 100% | £222,000 | £222,000 |
| Lettings | 0% | 0% | £475 | £900 |
Address
Reades
Reades House, 3-5 The Highway, Hawarden, Flintshire
CH5 3DG
01244 537 537
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Reades Branches (View All 3)
Mortgage advisor left out of ...
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1 Star Review
By : 'Anon2024'
Services : Mortgages
Would you recommend ? : No
Postcode : CH7
13 Feb 2024
People found this helpful4
Mortgage advisor left out of nowhere, we weren't informed until we called to chase why he wasn't responding to emails. Constant chasing on our part to secure a reduced mortgage rate - initial rate secured by the broker was pretty poor, a rate we could have secured ourself directly... Read Full Review
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OMG ...
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1 Star Review
By : 'Roberto'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £900
Would you recommend ? : No
Postcode : CH5
20 Aug 2021
People found this helpful1
wow where do we start! We are currently not only looking for a new home but a commercial retail property as well. Driving by what looked like the perfect unit in Hawarden, we noticed a note on the door saying (call for enquiries) Last Sunday we did call and spoke to Jonathan. He confirmed the unit ... Read Full Review
Comments (1)Was this helpful?:
By : Jonathan Reade
20 Aug 2021Roberto Rineldi and partner I have been nothing but straight with you both from the outset, but it seems you made a number of assumptions which lead to things being somewhat more advanced in your...
Best Bar ...
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5 Star Review
By : 'ian'
Services : Sales( As a Vendor )
Sold price : £222000
Would you recommend ? : Yes
Postcode : CH7
31 May 2021
People found this helpful2
Usually it’s more likely that people with gripes of any sort are the most likely to leave poor feedback and I’m no exception. However, on this rare occasion I want to give GOOD, POSITIVE feedback for Reades Estate Agents. Estate agents are a bit like Solicitors and Tax... Read Full Review
Comments (0)Was this helpful?:
Poor customer service not ...
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1 Star Review
By : 'N'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : CH5
19 Feb 2019
People found this helpful0
This will be my first and last time using Reades estate agents. I appreciate we can not determine who chooses to use which estate agents to rent out properties. Renting as a tenant, I would not recommend using this company. And if you are a landlord, unfortunately you will have a very unhappy... Read Full Review
Comments (2)Was this helpful?:
By : Jonathan Reade
19 Feb 2019Hello Nichola Thank you for letting me know your concerns. The last thing I want is people to be frustrated with our service and if you're ever feeling that way, I urge you to use the Tell...
Awful ...
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1 Star Review
By : 'T'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CH5
4 Dec 2018
People found this helpful0
I never leave negative reviews but Reades have let me down on a number of occasions! Called to book a viewing on a property (I am a cash buyer) on a Thursday, not heard anything and now found out an offer was accepted today (Monday!) I won't get started on my experience as a landlord with... Read Full Review
Comments on Agent Fees
Higher compared to competitors that do their job competently!
Comments (2)Was this helpful?:
By : Jonathan Reade
17 Jan 2019Dear T Roberts Thank you for your comment. I have been unable to identify you from the details you have provided and even if I had, we will never discuss our clients' affairs on public forum...
Dreadful company! warning do ...
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1 Star Review
By : 'Susan'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CH7
11 Dec 2017
People found this helpful2
Dreadful company! warning do not go with this company! I was a Tenant and given section21 as Landlord sold the property between the Landlord and Agents they allowed me an early exit but due to being ill I could no longer leave so waited for the next available property to rent (Never Happened do to... Read Full Review
Comments (1)Was this helpful?:
By : Jonathan Reade - Managing Director
15 Dec 2017Hello Susan Thank you for raising your concerns. We really want to help, but as a professional agency, we are unable to discuss either yours or your landlord's affairs in a public forum. Our ...
Not selling with them I am a ...
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1 Star Review
By : 'Not'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CH
3 Aug 2017
People found this helpful6
Not selling with them I am a prospective cash buyer. Saw a property I wanted to see in Hawarden but impossible to get a viewing, answered every question possible to view but still refused as no evidence that I had sold a property or had the cash. Not sure the vendor would be... Read Full Review
Comments (1)Was this helpful?:
By : Jonathan Reade - Managing Director
16 Nov 2017Hello Thank you for expressing your concerns. I am always looking for ways to improve the service Reades provides and am therefore grateful for any feedback people take the time to provide. I...
As a tenant their ...
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1 Star Review
By : 'Amy'
Services : Letting( As a Tenant )
Rent PCM : £475
Would you recommend ? : No
Postcode : CH8
16 Aug 2016
People found this helpful0
As a tenant their letters/actions can be very intimidating. I had problems with my heating which took months to resolve as they continued to send cowboys to look at the boiler. After leaving the property in spotless condition & making lots of improvements, they tried to charge me nearly 80 for... Read Full Review
What agent could do to change your mind?
Shockingly over priced compared to other agents
Comments on Agent Fees
Shockingly over priced compared to other agents
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No Staff Registered
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 11/16/2017, 6:14:14 AM by allAgents
