The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.4/5, 14 Reviews
7% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
56% letting fee satisfaction
By : 'Angry'
Services :
Would you recommend ? : No
Postcode : CW8
I live next door to a property let by Coulby Conduct. I have been complaining for YEARS, not days, weeks or months but YEARS about a badly leaking gutter which leaks like a tap left on full over my wooden gate. The gate was starting to rot so I asked could they ask owner to mend gutter. Oh yes, certainly. Several years later and numerous visits plus email with video attached, still no joy! Gate has now come off so no privacy for me or my very nice neighbours. Next step..... legal action. I think I've been extremely patient and after reading these awful reviews I recognise I'm not going to get anywhere being polite and waiting. Time for action.
N/A
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 0% | £292,500 | £292,500 |
| Lettings | 0% | 56.00000000000001% | £425 | £695 |
Coulby Conduct Lettings & Management
Britannic House, 30 High Street, Northwich, Cheshire
CW9 5BJ
01606 352219
By : 'Roy'
Services : Letting( As a Owner )
Rent PCM : £495
Would you recommend ? : No
Postcode : CW9
After some years of satisfactory service, we were really disappointed with the way in which it badly and quickly deteriorated in recent times. Our complaints over 18 months or more were not dealt with and when we finally indicated our wish to change agent, the director was obstructive and rude. It ... Read Full Review
By : 'Daniella'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CW10
If I could give 0 stars I would! Had problems for the full time we were trying to rent the property and a now continuing to have problems after we are thankfully moved. The agents are never available to answer the phone, I've lost count of the amount of times I've been told I get a call ... Read Full Review
By : 'Venha'
Services : Letting( As a Tenant )
Rent PCM : £425
Would you recommend ? : No
Postcode : CW7
AVOID!!!!!! Been rented with coulby conduct for 2and half years. Not solved a problem if you have, leaved me with not working shower for 3 weeks and broke window for more than a half year and take me a full deposit.... AVOID!!! Staff are very... Read Full Review
By : Northwich Man
25 Oct 2019They take all your deposit whatever you do, house was left spotless and cleaned by professionals and they stilled conned us. Never switched over the bills so we were left in debt. Please do not use...
By : 'Joe'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CW7
This company has been nothing but helpful during my tenancy. I have had multiple maintenance issues and all members of staff were able to assist me in getting issues sorted. Very happy and will be returning to them... Read Full Review
i found the fees were average for this area.
By : 'Alex'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : CW9
I used Coulby Conduct as my agents for over 10 years mainly because for most of that time I was out of the country. ALL the tenants I had during this period had a bad experience with them, they all said that they would never deal with them again. They did not react to maintenance issues on many... Read Full Review
They were taking monthly management fees off me for years and providing little or no service in return.
By : 'Angry'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : CW8
I live next door to a property let by Coulby Conduct. I have been complaining for YEARS, not days, weeks or months but YEARS about a badly leaking gutter which leaks like a tap left on full over my wooden gate. The gate was starting to rot so I asked could they ask owner to mend gutter. Oh yes,... Read Full Review
N/A

By : 'Neil'
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : No
Postcode : CW9
The agent has chosen to deduct a large sum from the deposit due to requiring to repaint the flat. One of the walls was also painted magenta. This was not done on entry to the property and the entire flat was painted at my cost and time. There were also broken fixtures and fittings in the property ... Read Full Review
Shocking
By : 'Noni1987'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CW8
Terrible excuse of a letting agency. Started when non of the itinary was correct. House was a mess. Within a week of moving in heavily pregnant we had no heating for a week. The toilet made the whole house vibrate when it flushed- when we complained we were told that you rent the house based on the ... Read Full Review
Charge for everything and anything but don't do anything for tenants.
By : 'Middlewich'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CW10
Worst move I've ever made renting from Coulby Conduct. They look down their noses at tenants. The staff were rude. They hardly turned up for inspections. They took months to repair anything. They charged me �80 for throwing away an old bed (who wants to sleep in a grubby old bed?), the landlord... Read Full Review
Terrible fees. It cost me around £600 in various fees(not including deposits etc), even the company that they use to do a credit check has their fees on the website, CC charge three times that amount.
By : 'Wrongmove'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CW10
The worst agents we have ever had the misfortune of dealing with. The staff are exceedingly rude with horrendous Customer Service. You only have to read other peoples reviews to understand the level of failings that they provide... Read Full Review

By : 'Unhappy'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CW9
I don't know how Coulby get any business at all with the attitude of there staff. Vicky Appleton has serious problems with the way she speaks to people and deals with her tenants. She's rude and very passive aggressive. We have had a problem at our property with the heating, as we have small... Read Full Review
* could change her attitude that would help
By : 'Ellie'
Services : Letting( As a Tenant )
Rent PCM : £495
Would you recommend ? : No
Postcode : CW7
Coulby conduct are the worst letting agent there is!!!!!! They left us living in a rented property that had damp! With mold all over the walls!!!! And water coming through sky lights in the roof!! Ruining furniture as well!!! I would not recommend anyone to use coulby conduct as a letting agent, in ... Read Full Review

By : 'pat222x'
Services : Sales( As a Vendor )
Sold price : £292500
Would you recommend ? : No
Postcode : CW9
Coulby Conduct found a buyer within a few days (albeit in a area where houses sell very quickly when priced right), However the communication from this point was virtually non-existent. When we did here from them, it was to ask 'us' to contact another agent on their behalf ! Ten days after the... Read Full Review
Unsatisfactory service for the fee paid.
Unsatisfactory service for the fee paid.
By : 'BrJane'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CW7
Coulby Conduct caused us nothing but hassle the whole time we were a tenant, lied to us, did not help with our problems, were rude and very frustrating. would not recommend to let through them, our new landlord has just dropped them as a letting company as they were useless and let his house fall ... Read Full Review
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