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The UK's Largest Customer Review Website for the Property Industry

5/5, 26 Reviews
100% Recommended
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 2 | 1 | 11 | 5 | 1 | 1 | 1 | 0 | 4 |
Coulby Conduct Lettings & Management
404 High Street, Winsford, Cheshire
CW7 2DP
01606 860075
By : 'Maggie'
Branch : Northwich Sales, 44 - 46 High Street
Services : 3
Sold price : £120000
Would you recommend ? : Yes
Postcode : CW9
Collected Whinette has been dealing with the sale of my late brothers house i Rudheath and has been outstanding. Very committed and very professional. She always reponds quickly to emails etc , even out of hours. My brother Ian who has been dealing with our late brother's estate cannot sing her ... Read Full Review
Good value for an excellent serive
By : 'Jon'
Branch : Middlewich, 34 Wheelock Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : CW10
This branch collectively this week wasted 16 hours of driving by my husband and myself from Skegness off the back of incorrect and ill advised information. Not to mention the emotional damage to us and the couple who thought they had sold their property to us. All could have been prevented by doing ... Read Full Review

By : 'Dawn'
Branch : Winsford, 404 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CW7
Fantastic service from start to finish. Our house went on the market within hours of our first meeting with Nicola and we had several firm offers (including the asking price) on the table within a few days of it being on the market. Nicola when over and above expectations in selling our home and ... Read Full Review

By : 'Isabella'
Branch : Northwich Sales, 44 - 46 High Street
Services : Sales (As a Buyer)
Sold price : £320000
Would you recommend ? : Yes
Postcode : CW7
Nicola was amazing! She went above and beyond for us to get into our wonderful home, she supported the entire process cant thank her ... Read Full Review

By : 'TERESA'
Branch : Middlewich, 34 Wheelock Street
Services : Sales (As a Vendor)
Sold price : £152500
Would you recommend ? : Yes
Postcode : CW10
We recently sold a house with Collette and her team at the Middlewich office, they were professional from start to finish, very polite friendly and helpful through the whole process and got us a great price, I highly recommend ... Read Full Review
By : 'Roy'
Branch : Northwich Lettings & Management, Britannic House, 30 High Street
Services : Letting (As a Owner)
Rent PCM : £495
Would you recommend ? : No
Postcode : CW9
After some years of satisfactory service, we were really disappointed with the way in which it badly and quickly deteriorated in recent times. Our complaints over 18 months or more were not dealt with and when we finally indicated our wish to change agent, the director was obstructive and rude. It ... Read Full Review
By : 'KevinR'
Branch : Northwich Sales, 44 - 46 High Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : CW9
I can only review them as a prospective purchaser. I saw a house advertised by them and contacted them for a viewing by email. I received a telephone call the day after and was told they would get back to me. I heard nothing for another two days (weekend) and expected a call on the Monday. No call ... Read Full Review
By : 'Daniella'
Branch : Northwich Lettings & Management, Britannic House, 30 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CW10
If I could give 0 stars I would! Had problems for the full time we were trying to rent the property and a now continuing to have problems after we are thankfully moved. The agents are never available to answer the phone, I've lost count of the amount of times I've been told I get a call ... Read Full Review
By : 'Holly'
Branch : Middlewich, 34 Wheelock Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CW10
I have recently used Colby conduct to sell my mums house. Very professional, sensitive, and would highly recommend them. Kept me very well informed all the way through. I would use them again Great ... Read Full Review

By : 'Nigel'
Branch : Middlewich, 34 Wheelock Street
Services : Sales (As a Vendor)
Sold price : £157500
Would you recommend ? : Yes
Postcode : CW10
I dealt mainly with Dev, whom I found to be efficient and helpful at all stages of the sale. He was accessible and informative, communicating well and keeping me up to date at all times. I would definitely recommend and use this agent again in the ... Read Full Review
By : 'Sazjones'
Branch : Northwich Sales, 44 - 46 High Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : CW9
Had a long and terrible experience with this agent. The manager Jerry and sales woman Linzi are rude and literally abusive. Never been treated in such a poor manner. From now onwards will be actively AVOIDING every single property advertised by them. If your selling a house.. Do yourself a massive ... Read Full Review
n/a as a buyer
By : Rod Betteridge
12 Mar 2020Right on with that review. Quite rude, not quite abusive, but very aggressive and deceiving. Looks like the staff may change but the culture...
By : 'Venha'
Branch : Northwich Lettings & Management, Britannic House, 30 High Street
Services : Letting (As a Tenant)
Rent PCM : £425
Would you recommend ? : No
Postcode : CW7
AVOID!!!!!! Been rented with coulby conduct for 2and half years. Not solved a problem if you have, leaved me with not working shower for 3 weeks and broke window for more than a half year and take me a full deposit.... AVOID!!! Staff are very ... Read Full Review
By : Northwich Man
25 Oct 2019They take all your deposit whatever you do, house was left spotless and cleaned by professionals and they stilled conned us. Never switched over the bills so we were left in debt. Please do not use...
By : 'Joe'
Branch : Northwich Lettings & Management, Britannic House, 30 High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CW7
This company has been nothing but helpful during my tenancy. I have had multiple maintenance issues and all members of staff were able to assist me in getting issues sorted. Very happy and will be returning to them ... Read Full Review
i found the fees were average for this area.
By : 'Alex'
Branch : Northwich Lettings & Management, Britannic House, 30 High Street
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : CW9
I used Coulby Conduct as my agents for over 10 years mainly because for most of that time I was out of the country. ALL the tenants I had during this period had a bad experience with them, they all said that they would never deal with them again. They did not react to maintenance issues on many ... Read Full Review
They were taking monthly management fees off me for years and providing little or no service in return.
By : 'Angry'
Branch : Northwich Lettings & Management, Britannic House, 30 High Street
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : CW8
I live next door to a property let by Coulby Conduct. I have been complaining for YEARS, not days, weeks or months but YEARS about a badly leaking gutter which leaks like a tap left on full over my wooden gate. The gate was starting to rot so I asked could they ask owner to mend gutter. Oh yes, ... Read Full Review
N/A

By : 'Neil'
Branch : Northwich Lettings & Management, Britannic House, 30 High Street
Services : Letting (As a Tenant)
Rent PCM : £525
Would you recommend ? : No
Postcode : CW9
The agent has chosen to deduct a large sum from the deposit due to requiring to repaint the flat. One of the walls was also painted magenta. This was not done on entry to the property and the entire flat was painted at my cost and time. There were also broken fixtures and fittings in the property ... Read Full Review
Shocking
By : 'Noni1987'
Branch : Northwich Lettings & Management, Britannic House, 30 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CW8
Terrible excuse of a letting agency. Started when non of the itinary was correct. House was a mess. Within a week of moving in heavily pregnant we had no heating for a week. The toilet made the whole house vibrate when it flushed- when we complained we were told that you rent the house based on the ... Read Full Review
Charge for everything and anything but don't do anything for tenants.
By : 'Middlewich'
Branch : Northwich Lettings & Management, Britannic House, 30 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CW10
Worst move I've ever made renting from Coulby Conduct. They look down their noses at tenants. The staff were rude. They hardly turned up for inspections. They took months to repair anything. They charged me �80 for throwing away an old bed (who wants to sleep in a grubby old bed?), the landlord ... Read Full Review
Terrible fees. It cost me around £600 in various fees(not including deposits etc), even the company that they use to do a credit check has their fees on the website, CC charge three times that amount.
By : 'Wrongmove'
Branch : Northwich Lettings & Management, Britannic House, 30 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CW10
The worst agents we have ever had the misfortune of dealing with. The staff are exceedingly rude with horrendous Customer Service. You only have to read other peoples reviews to understand the level of failings that they provide ... Read Full Review
By : 'Mark'
Branch : Middlewich, 34 Wheelock Street
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £525
Would you recommend ? : No
Postcode : CW10
We booked to a view a property in Middlewich with that office and we turned up 15 minutes early. When the agent didn't turn up at 940 we phoned the office twice as the first time they didn't answer and was told the agent was running late and would be there in 2 minutes. A few minutes later we had ... Read Full Review
Fees are expensive
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.