The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.9/5, 9 Reviews
22% Recommended
43% sales valuation accuracy
50% letting valuation accuracy
20% sales fee satisfaction
20% letting fee satisfaction
By : 'Richard'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : No
Postcode : E10
I have contacted Theori about an anti social and abusive tenant who harasses my tenants who live above her and work full time all day. Their response was to contact their tenant and ask her to respond to the complaint. She apparently said it was all nonsense, they were racist and wanted to get her evicted. Unfortunately Theori chose not to contact the complainants but accepted this slightly deranged anti social tenant's word without question. No one at Theori will speak to me and I am currently considering legal action against the agency and the owner. Appalling (but very pleasant on the 'phone) when they used to speak to me!..
No exprience of their fees.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 43% | 20% | £240,000 | £240,000 |
| Lettings | 50% | 20% | £610 | £1,200 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 3 | 1 | 3 | 0 | 0 | 0 | 1 | 0 | 0 |
Theori Investments Ltd
840a-842a High Road, London, Greater London
E10 6AE
0208 988 1091

By : 'G.O'
Branch : London, 840a-842a High Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CR7
I have outstanding repairs for nearly a year and half. Housing officers and their manager Maria have refused to address defects. I have asked Housing staff Katherine and Sam for the the contact details of their director Madeep Binning and they refused to disclose the information. This is ... Read Full Review
By : 'Dr'
Branch : London, 840a-842a High Road
Services : Sales (As a Buyer)
Sold price : £240000
Would you recommend ? : No
Postcode : E4
My wife and I own (leasehold) a flat where the Freeholder is Theori. There are and have been various serious issues with the flats in the block BUT Theori are almost impossible to contact and are completely ... Read Full Review
By : 'Richard'
Branch : London, 840a-842a High Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : E10
I have contacted Theori about an anti social and abusive tenant who harasses my tenants who live above her and work full time all day. Their response was to contact their tenant and ask her to respond to the complaint. She apparently said it was all nonsense, they were racist and wanted to get ... Read Full Review
No exprience of their fees.
By : 'ex402'
Branch : London, 840a-842a High Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : IG1
Dreadful. Slum landlords with a vengeance. For tenants- poor maintenance, dirty conditions, abuse of fire and other statutory regs. If you like bed bugs, cockroaches, mice and rats this is the firm for you- with enough varieties of mould to keep Sir Alexander Fleming happy for a long time. ... Read Full Review

Exploitative
By : Donna
31 Aug 2017I am very happy to see other tenants are complaining. I have been treated with disrespect even had Andrew the manager out the phone down on my face , the staff don't give a toot. The house has rats...
By : 'Antonio'
Branch : London, 840a-842a High Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : IG80
I have been a large landlord for 40 years and I can't say anything bad about this company . They know what there doing and know how to treat their customers. My rent has always been on time and never had a unlawfull deductions like my last management company use to do to me every month . My only ... Read Full Review
very good
By : 'Bern'
Branch : London, 840a-842a High Road
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : No
Postcode : RM13
Awful property is damp mould not secure do not do repairs flees this is disgraceful and got electral problems and no key to back door which is ... Read Full Review
Very bad
Very bad
By : Theori
26 Jul 2016Dear Bern, I am sorry you are having trouble in your property please contact the office so we can have this seen to , with regards to your review on agent fees this is very surprising as firstly we...
By : 'Ola'
Branch : London, 840a-842a High Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : RM10
Theori Investment took my property in 2006 on a Lease basis. Before taking the property, it asked me to furnish it with white goods including provision for beds, wardrobes chairs and coffee table. Having done this, it requested for the keys to allow prospective tenant to view. I was going to ... Read Full Review
The telephone manner of it employee is satisfactory, but the company had made unlawful deductions from my rent which I currently challenging.
The telephone manner of it employee is satisfactory, but the company had made unlawful deductions from my rent which I currently challenging.
By : 'Zara'
Branch : London, 840a-842a High Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E10
One of the most amazing property management agencies who really do 'put people first' I have been in there property for over a year now and have the most efficient service. Repairs are always being completed on time. Every time I call the office the girls that answer are always so ... Read Full Review

By : 'rafait'
Branch : London, 840a-842a High Road
Services : Letting (As a Owner)
Rent PCM : £610
Would you recommend ? : No
Postcode : E6
Theori investment are AWFUL, i gave my property over 3 years ago to chris cook and he lied to me he told me if i give 3 months notice i can get my property back. 2 years on i am heavily pregnant with my third child 36 weeks pregnant to be exact and angela who works in legal department has been so ... Read Full Review
By : AShah
9 Apr 2016You should contact Landlord Action Ltd, they will advise you what to...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.