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The UK's Largest Customer Review Website for the Property Industry

1.6/5, 20 Reviews
15% Recommended
50% letting valuation accuracy
44% letting fee satisfaction
By : 'Janet'
Services :
Rent PCM : £875
Would you recommend ? : No
Postcode : WV6
I paid �180 fees to go through references for a rental property. From the start there was excuse after excuse will the references we provided. They wanted a guarantor which we gave then they wanted an extra �2000 for security as neither me or my husband had perfect credit score. I have private rented for 15 years I have never had so much trouble. We was told we hadn't made it through thechecks for some unknown reason then we find out we do not get our money back!! They apparently did this to 3 other couples. The landlord was a friend or so I was told. Scam must be somewhere
Bad
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 50% | 44.00% | £450 | £875 |
Martin & Co
11 Waterloo Road, Wolverhampton, West Midlands
WV1 4DJ
01902 574910
By : 'martin'
Services : Letting( As a Owner )
Rent PCM : £650
Would you recommend ? : No
Postcode : WV3
VERY POOR EXPERIENCE , THEY GOT ME A BAD TENANT , I HAD TO USE TWO SOLICITORS TO GET THE TENANT OUT OF MY ... Read Full Review
By : 'martin'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : WV3
POOR SERVICE THEY TELL LIES TO YOUR FACE , IF YOU WANT A GOOD LETTING AGENT LOOK ELSEWHERE IN... Read Full Review
By : 'Cj'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : TF4
I rented a property through Martin and Co Wolverhampton... they made up fake charges against me and tried to rob me of all of my £500 deposit! Out of principle and knowing that I was a good honest tenant I decided to fight this. I was awarded my full deposit back (Thankfully to the... Read Full Review
Fake charges

By : 'Chidi'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : WV1
They were prompt and professional in their job. I felt reassured and safe with the staff. They also ensured timely delivery. Maria Garrido was... Read Full Review
Good
By : Jolese
6 Jun 2019Professional and prompt. Maria garrido is helpful any problems was resolved...

By : 'OLUWASEUN!'
Services : Letting( As a Tenant )
Rent PCM : £630
Would you recommend ? : Yes
Postcode : WV3
Martin&co showed me different properties within the shortest period of time and got me exactly what i wanted . One of the staff member (Gareth) who took me around did a satisfactory... Read Full Review
good

By : 'Jay'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : WV10
I have applied for house andpay the reference fee. Maria told me that house will be ready by end of September. so Maria phone me within 3 days and said its all ok and you pay deposit. When even not reference checkd. Now the house not going to be ready by 12th of October but she dont want to pay the ... Read Full Review
Verry bad
By : 'Don1'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : No
Postcode : WV4
These are the worst estate agents I have ever dealt with. They are immature and inconsiderate. All the staff are young and unqualified to be in the positions they had been employed to do.They will try to grab as much money from you as possible without carrying out any work. I overpaid them and they ... Read Full Review
Bad
By : 'Janet'
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : No
Postcode : WV6
I paid �180 fees to go through references for a rental property. From the start there was excuse after excuse will the references we provided. They wanted a guarantor which we gave then they wanted an extra �2000 for security as neither me or my husband had perfect credit score. I have private... Read Full Review
Bad
By : 'Worst'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : WV4
These guys are a complete waste of time. Keep advertising properties with photos that they have taken 10 years ago. No point in viewing the photos before booking as you would be wasting your time. Giving it a one star seems to much to be very... Read Full Review
Pathetic
By : 'Pd_85'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : No
Postcode : WV1
Worst real estate agent ever! I had a complete waste of time and money for an overpriced and insalubrious... Read Full Review
By : 'Don'
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : No
Postcode : WV10
The worst letting agents I've ever used. Their communication was appalling. We asked Martin & Co if we could decorate to which they said 'yes no problem, make the place into your home'. We started decorating and had a call from Martin & Co saying the landlord was furious and they denied... Read Full Review
They need to learn how to communicate. They need facilities to pay by card. They need to understand that you cannot turn customers away during opening hours

By : 'Mrs'
Services : Letting( As a Owner )
Rent PCM : £525
Would you recommend ? : Yes
Postcode : WV6
Amy has always acted with my best interests at heart and is reliable in maintaining contact via phone in order to communicate with myself and the tenant. She remains unflustered and positive in any situation. One needs patience and tenacity in the role of landlord and a feeling that the agent is... Read Full Review
I am disappointed that I have to pay fees on change of tenant. I do feel that my tenant is getting a very good deal and will be looking for an increase if the tenant renews next year.
By : 'Neil'
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : No
Postcode : WV11
I have used Martin & Co for the last 3 years and in this time I have had consistent battles with them just to complete simple tasks. Firstly, one thing they have done well is rent collection. My rent has been paid into my account more or less on time each month, that is where the positives... Read Full Review
I have given Martin & Co several opportunities to change my mind. There have now been too many instances of being let down (I can\'t remember a positive experience when having to deal with them).
The fees are not unreasonable if the service you are receiving is positive. Sadly, I pay Martin & Co each month and get nothing positive in return.
By : 'Stefan'
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : WV14
Arguably one of the most unprofessional company I have ever dealt with. I'm used to dealing with many companies and suppliers and I know how to deal with them, however it was like Martin and Co. went out their way to be the most uncooperative. To start with they were what I would describe as... Read Full Review

By : 'Marco'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : WV4
o Had to call the office in order to get the feedback for the application process 3 days after application was made as the office didn't call me back for it. o Called the office 4 times prior to signing the contract in order to be informed of time schedule to pick up the keys, sign the contract... Read Full Review
Better communication return of agent fees as they were plain incompetent at performing their work
By : 'Alex'
Services : Letting( As a Owner )
Rent PCM : £495
Would you recommend ? : No
Postcode : WV1
I used Martin and Co to rent out my one bedroom flat for over two years, covering four tenants, using their fully managed property service. Overall I would say I was extremely disappointed in several aspects of their service. - When I had the initial visit to my property for valuation purposes,... Read Full Review
Demonstrated that they actually cared about something apart from taking money off me.
By : Htown
12 Jun 2014the Harlow branch are terrible, NEVER return calls! close early and sit in the office with the lights off ignoring the door... I hope they dont return my calls now, id rather not use...
By : 'MartinandcoSB'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : WV1
Absolutely terrible DO NOT rent from these guys they do not listen to a word you have to say. Asking for rent that has already been paid. Threatening with bailiffs even after showing evidence of payment. Even saying that the property is abandoned when we've kept in touch. I repeat again DO NOT REN ... Read Full Review
You guys are assholes
By : 'russ'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : WV10
I advertised my property through Martin and Co in Decembr 2013. It was for 525 pounds. They suddently without my consent reduced the fee to 500 pounds without my permission and stated they found a tenant who is interested. I told them i was not interested however they went behind my back and agreed ... Read Full Review
By : 'p1annie'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : WV13
DO NOT USE THESE LETTING AGENTS! Without doubt the worst customer service I have ever experienced from any company/service provider. Paid for a credit check to be done before moving in as is standard practice. This was not completed. I know this as I have checked my credit report which shows... Read Full Review
Acted on our concerns & issues. Answered the phone when we call. I think out mobile numbers are now known and purposely not answered.

By : 'Daichi'
Services : Property Management
Would you recommend ? : No
[[EDIT ORIGINAL START]] Worst customer service, and responsible management possible. Horrible communication from the apparant Manager of this branch. Very rude, condescending, judgemental, appalling attitude generally. Martin Chander's CV should be checked as this forms a contract of employment.... Read Full Review
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