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Keighley, Bradford BD21
4.8/5, 52 Reviews
92% Recommended
97% sales valuation accuracy
100% letting valuation accuracy
95% sales fee satisfaction
99% letting fee satisfaction
Launched in the summer of 2015 Holroyds have a true passion for selling & letting houses. We like people and we like property so what could be better than bringing them both together!
We are a family run business, with over three decades of experience in the local property market. Brought up in the area and
now residing locally in Haworth, we feel proud to be able to offer our services in such a fantastic area .
If you are looking to sell, buy, let or rent a property, there's no better team to help you get moving than Holroyds.
Covering Oakworth, Oxenhope, Haworth, Keighley, Ingrow, Long Lee, Riddlesden, East Morton, Sutton in Craven, Silsden, Steeton, Crosshills, Crossroads, Cullingworth and surrounding villages, we offer property sales and letting services you can count on.
"We bought our house from..."
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5 Star Review
Gemma
By : 'Diane'
Services :
Would you recommend ? : Yes
Postcode : BD20
22 Mar 2017
People found this helpful0
We bought our house from holroyds which was a very efficient and fast sale, we then asked Holroyds to let the house and find us suitable tennants which they did immediately, the tennants are now moving in within 6 weeks of purchasing the house. We dealt mainly with Gemma who was brilliant, very helpful, friendly, polite and efficient as was the rest of the team. I would definitely use holroyds again and would highly recommend them.
Comments on Agent Fees
Good
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Mr and Mrs Menzies
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97.00% | 95% | £52,000 | £900,000 |
| Lettings | 100% | 99% | £700 | £700 |
Areas covered
- BD20
- BD21
- BD22
- BD23
Address
Holroyds
59 North Street, Bradford, West Yorkshire
BD21 3SL
01535 610021
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Holroyds Branches (View All 2)
Brilliant in every way from ...
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5 Star Review
By : 'Y.Roberts'
Services : Sales( As a Vendor )
Sold price : £133000
Would you recommend ? : Yes
Postcode : BD22
31 Oct 2022
People found this helpful0
Brilliant in every way from valuation to completion can’t praise all the team enough from assisting with with filling out online bits to calling me weekly with updates and guiding me through every stage of the process would definitely... Read Full Review
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Pity Holroyds have not kept ...
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1 Star Review
By : 'Alison'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : BD17
18 Jun 2022
People found this helpful0
Pity Holroyds have not kept us informed with a potential purchase and offer after promising to do so. Not impressed with their communication skills. Would not use them to sell a property as they seem very disinterested! Very very... Read Full Review
Comments (1)Was this helpful?:
By : Holroyds Baildon
6 Oct 2022Hi Alison, I am sorry to hear you were disappointed in our service. Unfortunately the property you were interested in was completely taken out of our hands due to the vendors situation which we did ...
Great ...
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5 Star Review
By : 'Mr'
Services : Sales( As a Vendor )
Sold price : £159495
Would you recommend ? : Yes
Postcode : BD21
3 Feb 2021
People found this helpful0
We sold our bungalow through Holroyds in Keighley. We can only praise the staff for absolutely great service from start to finish. Even though we sold on the first viewing we were contacted regularly (every week) throughout the process until the day we moved. We even got a gift from the staff on... Read Full Review
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The 2 ...
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5 Star Review
By : 'Joyce'
Services : Sales( As a Vendor )
Sold price : £78000
Would you recommend ? : Yes
Postcode : BD22
9 Feb 2020
People found this helpful0
After the sudden death of my Brother I had to continue with the sale of his property, but I lived in Wales. With out Gillian Bateson Professional efficient help going beyond the norm I would not have be able to managed, A very BIG thank you Gill. Holroyds Estate Agent are 100 Per... Read Full Review
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A great thanks to Gillian ...
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5 Star Review
By : 'Mia'
Services : Sales( As a Vendor )
Sold price : £325000
Would you recommend ? : Yes
Postcode : BD17
2 Dec 2019
People found this helpful0
A great thanks to Gillian Bateson who took over once my property had sold. Very professional and efficient. Provided brilliant customer service that went beyond the norm, providing information even to others in the chain who were not lucky enough to have the same service. Would definitely use again ... Read Full Review
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Very disappointing service ...
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1 Star Review
By : 'Sean'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : BS14
11 Feb 2019
People found this helpful1
Extremely disappointing experience with This agent. Firstly with *they didn't arrange viewings, didn't call me back. Staff in the office claimed that they had rung me, Even when I had proof that they hadn't. ** handled the complaint in a very unprofessional and immature manner. No... Read Full Review
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Not ...
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1 Star Review
By : 'NA'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BD21
12 Nov 2018
People found this helpful1
Not happy with their services. I have been a tenant and have had several bad experiences with this agency, I would not recommand... Read Full Review
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Chris and team have now sold ...
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5 Star Review
By : 'Ghufran'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BD20
11 Oct 2017
People found this helpful2
Chris and team have now sold 3 of my properties. A refreshing change to market Julie and Gemma along with Mark who valued the property are fantastic... Read Full Review
Comments on Agent Fees
GOOD
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We bought through Holroyds ...
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5 Star Review
By : 'John'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : BD22
10 Oct 2017
People found this helpful0
We bought through Holroyds and were kept up to date throughout the whole process. We would certainly use them... Read Full Review
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Very professional and ...
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5 Star Review
By : 'Zoe'
Services : Sales( As a Vendor )
Sold price : £92000
Would you recommend ? : Yes
Postcode : BD21
9 Oct 2017
People found this helpful0
Very professional and efficient. Great customer service and go the extra mile. Very happy with their service would definitely use... Read Full Review
Comments on Agent Fees
Good
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Excellent company I would ...
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5 Star Review
By : 'Karli'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BD20
6 Oct 2017
People found this helpful0
Excellent company I would definitely recommend holroyds to any new home owners,brilliant in all aspects of the job in... Read Full Review
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I had the pleasure of dealing ...
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5 Star Review
By : 'Mark'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BD22
31 Aug 2017
People found this helpful0
I had the pleasure of dealing with Ben Walker from Holroyd's Estate Agent. I found Ben to be Punctual, professional, straight talking & easy to deal with. He is a credit to the Estate Agency industry. I have been kept updated throughout the entire process and both Ben & his team. They have... Read Full Review
Comments on Agent Fees
Total value for money
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Brilliant and professional ...
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5 Star Review
By : 'Danny'
Services : Mortgages
Sold price : £180000
Would you recommend ? : Yes
Postcode : BD20
29 Aug 2017
People found this helpful0
Brilliant and professional from the very first meeting. Paul and Chris made sure getting our first mortgage was as easy as it could be and kept us updated throughout the full... Read Full Review
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Fantastic company, helped us ...
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5 Star Review
By : 'Dan'
Services : Mortgages
Would you recommend ? : Yes
Postcode : BD20
29 Aug 2017
People found this helpful0
Fantastic company, helped us loads made getting a mortgage easy and straight forward, always happy to help and go the extra mile. We was dealing with Paul and... Read Full Review
Comments on Agent Fees
Was fantastic would recommend anyone to go to holroyds.
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Holroyds sold my home withing ...
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5 Star Review
By : 'Andrew'
Services : Sales( As a Vendor )
Sold price : £143000
Would you recommend ? : Yes
Postcode : BD20
29 Aug 2017
People found this helpful0
Holroyds sold my home withing 3 weeks of it coming to market. They then went onto sell another two on my street in the same time scale. Quite simply a brilliant estate agent... Read Full Review
Comments on Agent Fees
competitive
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We bought our house from ...
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5 Star Review
By : 'Diane'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BD20
22 Mar 2017
People found this helpful0
We bought our house from holroyds which was a very efficient and fast sale, we then asked Holroyds to let the house and find us suitable tennants which they did immediately, the tennants are now moving in within 6 weeks of purchasing the house. We dealt mainly with Gemma who was brilliant, very... Read Full Review
Comments on Agent Fees
Good
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Really pulled through for us ...
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5 Star Review
By : 'Sophie'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BD22
12 Sept 2016
People found this helpful0
Really pulled through for us in the end to get our new house. Really nice people that work hard and get great end... Read Full Review
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We have been very impressed ...
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5 Star Review
By : 'Andy'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BD21
12 Sept 2016
People found this helpful0
We have been very impressed by the service we have received from Holroyds. All staff members have been very helpful so we could not pick anyone out. Staff have been very proactive in the sale and in tracking through towards completion. We would definitely recommend their... Read Full Review
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Great service from Chris and ...
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5 Star Review
By : 'Claire'
Services : Sales( As a Vendor )
Sold price : £131
Would you recommend ? : Yes
Postcode : BD9
26 Aug 2016
People found this helpful0
Great service from Chris and his team, nice to have such a forward thinking and dynamic estate agent. Am sure it won't be long before these guys are number one in West... Read Full Review
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Cannot recommend enough! ...
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5 Star Review
By : 'Samantha'
Services : Sales( As a Vendor )
Sold price : £142000
Would you recommend ? : Yes
Postcode : BD22
23 Aug 2016
People found this helpful0
Cannot recommend enough! Being a novice to the whole selling process, all the team were helpful, friendly and extremely efficient in helping me sell my home, not once but twice! Julie and Gemma definitely became my... Read Full Review
Comments on Agent Fees
Good
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Customer Complaints Procedure
Holroyds aim to deal with all complaints promptly and in accordance with The Property Ombudsman Consumer Guide. We will acknowledge fairly any shortcomings with openness and integrity and aim to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we offer the following:
Making a complaint
If you believe you have a grievance, please write in the first instance to the Branch Manager at the office where your problem originated. Managers’ names and contact details may be found on our website.
If you are dissatisfied with the initial outcome, you can appeal to the Company Directors.
Chris Holroyd or Julie Holroyd (Directors) at 59 North Street, Keighley BD21 3SL chris@holroydsestateagents.co.uk or info@holroydsestateagents.co.uk
Our response
We will aim to acknowledge receipt of your complaint within 3 working days and provide you with the name of the person who will be dealing with it. After a thorough investigation we aim to respond formally in writing within 15 working days.
If you remain dissatisfied
If you are still not satisfied, Holroyds offers independent mediation between you and the company via The Property Ombudsman for Lettings or Sales.
Last updated at 6/14/2016, 3:49:10 AM by allAgents
