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Bingley, BD16
2.5/5, 8 Reviews
38% Recommended
80% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
0% letting fee satisfaction
Launched in the summer of 2015 Holroyds have a true passion for selling & letting houses. We like people and we like property so what could be better than bringing them both together! We are a family run business, with over three decades of experience in the local property market. We feel proud to be able to o
ffer our services in such fantastic areas. If you are looking to sell, buy, let or rent a property, there's no better team to help you get moving than Holroyds.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 80.00% | 100% | £195,000 | £195,000 |
| Lettings | 0% | 0% | £535 | £535 |
Areas covered
- BD13
- BD15
- BD16
- BD17
- BD18
- BD20
Address
Holroyds
146 Main Street, Bingley, West Yorkshire
BD16 2HL
01274 566837
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Members of
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Latest Properties
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Holroyds Branches (View All 2)
They never answer the phone ...
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1 Star Review
By : 'Mr'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £195000
Would you recommend ? : No
Postcode : BD16
23 Jul 2020
People found this helpful0
They never answer the phone or when they do they don't even return your call. Stay clear from these cowboys. My advice is stay... Read Full Review
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This review of Holroyds ...
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1 Star Review
By : 'Becky'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : BD16
7 Apr 2020
People found this helpful0
This review of Holroyds estate agency (Bingley) is from my negative experience as a buyer, but should be taken as a caution for those considering using Holroyds to sell their property. Their tactics can cause so much unnecessary stress that buyers may pull-out of the process. The main... Read Full Review
Comments (1)Was this helpful?:
By : chris Holroyd
4 May 2020Dear Becky, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. I have tried to look into the matter but i can't find your details registered...
Utterly useless and ...
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1 Star Review
By : 'Terri'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : BD10
17 Mar 2020
People found this helpful0
Utterly useless and unprofessional. Drove nearly an hour for two viewings ,only to get one because none of them have a clue. The nasty little estate agent(Rebecca?) who "greeted " us was rude arrogant, clueless about any information on the property whatsoever and completely... Read Full Review
Comments (1)Was this helpful?:
By : Chris Holroyd
4 May 2020Dear Terri, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we would like to know more so we can improve. I...
Awful customer ...
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1 Star Review
By : 'Jadley96'
Services : Letting( Admin )
Rent PCM : £535
Would you recommend ? : No
Postcode : BD17
13 May 2019
People found this helpful1
We booked a viewing for 10 oclock on a saturday morning having to pay for someone to look after our children only to get there and no one to be there upon ringing them they first told me we didnt have a viewing i then told them about my confirmation email then she told me that the property had been ... Read Full Review
Comments (1)Was this helpful?:
By : elorac12
26 May 2019Booked an appointment only to have it cancelled whilst on the bus to the viewing no email sent.Booked it the following day 1 hour on the bus again.Rachel was 25 mins late rushed me round the property ...
Great ...
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5 Star Review
By : 'Dobbin'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BD13
28 Mar 2018
People found this helpful0
We had our 2nd house on the rental market for 2 years with another agent. We decided we wanted to sell. 1st agents did nothing. I put up with Holroyds & it was sold in days! I would recommend... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Very ...
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5 Star Review
By : 'Mr'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BD9
19 Mar 2018
People found this helpful0
Very professional approach in dealing with the sensitive sale of my elderly Mother's property in Bradford, notably Ben Walker at... Read Full Review
Comments on Agent Fees
Excellent
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Very Poor Company ...
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1 Star Review
By : 'Anonymous'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : BD22
16 Mar 2018
People found this helpful7
Very disappointed with this company, would NOT recommend. Their Financial Services are disgusting, they ask for £399 on the second meeting for doing very little. Was lied to so they could get commission from mortgage, when mortgage lender actually declined but we was not told this by Holroyds. They ... Read Full Review
Comments on Agent Fees
Sky high fees for very very little outcome.
Comments (0)Was this helpful?:
All staff were great and ...
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5 Star Review
By : 'J'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BD13
30 Nov 2017
People found this helpful0
All staff were great and achieved a sale quickly at the price we wanted. Ben and Gill in particular where very helpful cannot fault the services... Read Full Review
Comments on Agent Fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Customer Complaints Procedure
Holroyds aim to deal with all complaints promptly and in accordance with The Property Ombudsman Consumer Guide. We will acknowledge fairly any shortcomings with openness and integrity and aim to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we offer the following:
Making a complaint
If you believe you have a grievance, please write in the first instance to the Branch Manager at the office where your problem originated. Managersâ?? names and contact details may be found on our website.
If you are dissatisfied with the initial outcome, you can appeal to the Company Directors.
Chris Holroyd or Julie Holroyd (Directors) at 59 North Street, Keighley BD21 3SL chris@holroydsestateagents.co.uk or info@holroydsestateagents.co.uk
Our response
We will aim to acknowledge receipt of your complaint within 3 working days and provide you with the name of the person who will be dealing with it. After a thorough investigation we aim to respond formally in writing within 15 working days.
If you remain dissatisfied
If you are still not satisfied, Holroyds offers independent mediation between you and the company via The Property Ombudsman for Lettings or Sales
Last updated at 11/30/2017, 11:11:11 AM by allAgents
