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Southbourne, Bournemouth BH6

2/5, 4 Reviews
25% Recommended

0% sales valuation accuracy

100% letting valuation accuracy

33% sales fee satisfaction

33% letting fee satisfaction

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"My partner and I have..."

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1 Star Review

By : 'SophieDavid'
Services : Letting(I am a Tenant)
Rent PCM : £725
Would you recommend ? : No
Postcode : BH5

14 Mar 2017
People found this helpful3

My partner and I have recently moved out of a property rented out by connells. We had nothing but problem after problem whilst we were living there. Mouldy property to begin with - we are now being charged for this. Whenever there had been some kind of issue within the property, connells were contacted and we were ignored. We were constantly being told that we would have a call back to discuss the problem... Hours, days, even weeks later, nothing would have been sorted. We hardly ever got a call back. We were expecting a baby 2 months into the tenancy. Our moses basket was completely riddled with mould. It was absolutely disgusting. We also had to move out of our home for a little while to get somebody in to clear out the property as it was infested with pigeon bugs! Every piece of furniture we had has had to be taken to the dump. Wardrobes and drawers were covered in mould inside and out. A second baby moses basket also ended up covered in mould just like the first one! We were told a lot of lies and lots of things that didn't make any sense. Our bills were running into the house next door and neither of us knew about it until we were already locked into this tenancy! A lot of stress was caused. Once our baby was born we had to move out of the property for a few weeks so that the mould would not affect our newborn. These are just a few of the issues we had. After our 6 months tenancy of hell we are now being charged more than half of our deposit money for pathetic damages that were already in the property when we moved in. The way we have been treated is absolutely disgusting! Been gone since January yet we are still facibg problems with this awful company. Would never advise anybody to rent out a property with Connells. Absolutely awful!


Comments on Agent Fees

Shockingly bad!

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales0.00%33%£300,000£300,000
Lettings100%33%£725£725
Address

Connells
73 Southbourne GroveBournemouth, Dorset
BH6 3QU
01202 423 281

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Connells Branches (View All 160)
Very poor for letting ...

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1 Star Review

By : 'danielwalsh1984'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : BN5

30 Sept 2023
People found this helpful0

Very poor for letting landlord properties. The management department failed to deal with issues to the property. Staff come and go and always a new person that needs to be brought up to speed. Landlords pay letting agents to help and in this instance I felt they were an unnecessary middle man... Read Full Review

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Such an unethical estate ...

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1 Star Review

By : 'Ivan'
Services : Sales (Prospective Vendor/Buyer)
Sold price : £300000
Would you recommend ? : No
Postcode : BH1

22 Jun 2021
People found this helpful0

Such an unethical estate agent! They practically force genuine buyers to use their Mortgage advisor, Conveyancing service to put your offer, even when we had our Agreement in Principle Certificate sorted, our own solicitor/notary of trust and proof of funds available. This is the first time an... Read Full Review

Comments (4)Was this helpful?:

By : Michael Rye

9 Jul 2021

Thank you for your valued feedback - we are proud to work in the best interests of our vendors. As part of our due diligence process we financially check ALL our buyers. Nobody is forced to use our ...

My partner and I have ...

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1 Star Review

By : 'SophieDavid'
Services : Letting (As a Tenant)
Rent PCM : £725
Would you recommend ? : No
Postcode : BH5

14 Mar 2017
People found this helpful3

My partner and I have recently moved out of a property rented out by connells. We had nothing but problem after problem whilst we were living there. Mouldy property to begin with - we are now being charged for this. Whenever there had been some kind of issue within the property, connells were... Read Full Review


Comments on Agent Fees

Shockingly bad!

Comments (0)Was this helpful?:
I have dealt mainly with ...

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5 Star Review
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By : 'mark'
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : BH5

1 Jul 2016
People found this helpful3

I have dealt mainly with Lowri Thomas in the management of my rented out property. Making sure that the maintenance is satisfactory for tenants when 150 miles away is not easy but Lowri has been highly pro-active in insuring this has been done - quickly (often within seconds!), pleasantly and... Read Full Review


Comments on Agent Fees

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Connells, Bournemouth BH6 3QU