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Southbourne, Bournemouth BH6
2/5, 4 Reviews
25% Recommended
0% sales valuation accuracy
100% letting valuation accuracy
33% sales fee satisfaction
33% letting fee satisfaction
No Description Found
No Staff Registered
Latest Reviews
danielwalsh1984
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0.00% | 33% | £300,000 | £300,000 |
| Lettings | 100% | 33% | £725 | £725 |
Address
Connells
73 Southbourne Grove, Bournemouth, Dorset
BH6 3QU
01202 423 281
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Connells Branches (View All 160)
Very poor for letting ...
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1 Star Review
By : 'danielwalsh1984'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : BN5
30 Sept 2023
People found this helpful0
Very poor for letting landlord properties. The management department failed to deal with issues to the property. Staff come and go and always a new person that needs to be brought up to speed. Landlords pay letting agents to help and in this instance I felt they were an unnecessary middle man... Read Full Review
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danielwalsh1984 said about Connells
Services : Letting( As a Owner )Date: 30th Sep 2023
Very poor for letting landlord properties. The management department failed to deal with issues to the property. Staff come and go and always a new person that needs to be brought up to speed. Landlords pay letting agents to help and in this instance I felt they were an unnecessary middle man making the problems worse and should have been paying me. Definitely poorer for using them.
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Such an unethical estate ...
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1 Star Review
By : 'Ivan'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £300000
Would you recommend ? : No
Postcode : BH1
22 Jun 2021
People found this helpful0
Such an unethical estate agent! They practically force genuine buyers to use their Mortgage advisor, Conveyancing service to put your offer, even when we had our Agreement in Principle Certificate sorted, our own solicitor/notary of trust and proof of funds available. This is the first time an... Read Full Review
Comments (4)Was this helpful?:
Ivan said about Connells
Services : Sales( Prospective Vendor/Buyer )Date: 22nd Jun 2021
Such an unethical estate agent! They practically force genuine buyers to use their Mortgage advisor, Conveyancing service to put your offer, even when we had our Agreement in Principle Certificate sorted, our own solicitor/notary of trust and proof of funds available. This is the first time an estate agent act in such a dodgy and arrogant manner. The manager in Southbourne branch, demonstrated a very unprofessional attitude and breached our confidentiality rights, which is now being reported to ICO. Disgraceful experience and nasty service.
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By : Michael Rye
9 Jul 2021Thank you for your valued feedback - we are proud to work in the best interests of our vendors. As part of our due diligence process we financially check ALL our buyers. Nobody is forced to use our ...
My partner and I have ...
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1 Star Review
By : 'SophieDavid'
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : No
Postcode : BH5
14 Mar 2017
People found this helpful3
My partner and I have recently moved out of a property rented out by connells. We had nothing but problem after problem whilst we were living there. Mouldy property to begin with - we are now being charged for this. Whenever there had been some kind of issue within the property, connells were... Read Full Review
Comments on Agent Fees
Shockingly bad!
Comments (0)My partner and I have recently moved out of a property rented out by connells. We had nothing but problem after problem whilst we were living there.
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SophieDavid said about Connells
Services : Letting( As a Tenant )Date: 14th Mar 2017
My partner and I have recently moved out of a property rented out by connells. We had nothing but problem after problem whilst we were living there.
Mouldy property to begin with - we are now being charged for this.
Whenever there had been some kind of issue within the property, connells were contacted and we were ignored. We were constantly being told that we would have a call back to discuss the problem... Hours, days, even weeks later, nothing would have been sorted. We hardly ever got a call back.
We were expecting a baby 2 months into the tenancy. Our moses basket was completely riddled with mould. It was absolutely disgusting. We also had to move out of our home for a little while to get somebody in to clear out the property as it was infested with pigeon bugs!
Every piece of furniture we had has had to be taken to the dump. Wardrobes and drawers were covered in mould inside and out. A second baby moses basket also ended up covered in mould just like the first one!
We were told a lot of lies and lots of things that didn't make any sense. Our bills were running into the house next door and neither of us knew about it until we were already locked into this tenancy! A lot of stress was caused. Once our baby was born we had to move out of the property for a few weeks so that the mould would not affect our newborn.
These are just a few of the issues we had.
After our 6 months tenancy of hell we are now being charged more than half of our deposit money for pathetic damages that were already in the property when we moved in.
The way we have been treated is absolutely disgusting! Been gone since January yet we are still facibg problems with this awful company.
Would never advise anybody to rent out a property with Connells. Absolutely awful!
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I have dealt mainly with ...
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5 Star Review
By : 'mark'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : BH5
1 Jul 2016
People found this helpful3
I have dealt mainly with Lowri Thomas in the management of my rented out property. Making sure that the maintenance is satisfactory for tenants when 150 miles away is not easy but Lowri has been highly pro-active in insuring this has been done - quickly (often within seconds!), pleasantly and... Read Full Review
Comments on Agent Fees
ok
Comments (0)Was this helpful?:
mark salter said about Connells
Services : Letting( Property Management )Date: 30th Jun 2016
I have dealt mainly with Lowri Thomas in the management of my rented out property. Making sure that the maintenance is satisfactory for tenants when 150 miles away is not easy but Lowri has been highly pro-active in insuring this has been done - quickly (often within seconds!), pleasantly and professionally. Several difficult and sensitive issues were dealt with totally to our satisfaction and with constant feedback. Jack
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