The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.5/5, 8 Reviews
13% Recommended
29% sales valuation accuracy
0% letting valuation accuracy
43% sales fee satisfaction
43% letting fee satisfaction
By : 'Tenant'
Services : Letting(Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : UB7
I am now having to enter a legal battle with this agency because they not only 1) terminated my prospective tenancy for nor fault of my own, but they then 2) withheld my deposit and despite agreeing to return the amount to me I have had nothing, I have done everything within my power to rectify this, it's an injustice and inhumane because it left me temporarily homeless and withheld my funds, when I tried by phone and email on several occasions to explain this to them, my situation fell on deaf ears. They genuinely do not care if they have to trample on tenants rights. Do not expect them to treat you with any dignity, they do not care. They are criminals in corporate clothing.
Bad.
By : Math
18 Apr 2018Never trust this They took ur deposit n they not give you house They are scammers
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 29% | 43% | £0 | £0 |
| Lettings | 0% | 43% | £900 | £925 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 5 | 0 | 0 | 0 | 0 | 0 | 2 |
Matthew Williams
41 Belmont Road, Uxbridge, Greater London
UB8 1QT
01895 811 944
By : 'DS'
Branch : Uxbridge, 41 Belmont Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : UB56
THIS AGENCY IS NOT SERIOUS, YESTERDAY I HAD VIEWING. OF COURSE, FOR AGENT 7 PM IS TOO LATE SO TENANT SHOULD SHOW THIS ONE BEDROOM BUT NOBODY OPEN THE DOOR, I HAD to WAIT 30 MIN BUT NOBODY OPENED THE DOOR AND I BACK TO HOME WITHOUT VIEWING. I WASTED THE TIME TO CAME TO PLACE AND WAIT - ... Read Full Review
NO
By : 'IZITYEAH?'
Branch : Uxbridge, 41 Belmont Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : UB7
You can trust them to handle your tenancy as much as you can trust a dodgy car salesman. There is a reason this firm is ranked LAST out of the 21 lettings agents in the area. The staff are unprofessional, uneducated and stupid. We had a guy who sounded like a thug on the phone replying to ... Read Full Review
By : 'Tenant'
Branch : Uxbridge, 41 Belmont Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : UB7
I am now having to enter a legal battle with this agency because they not only 1) terminated my prospective tenancy for nor fault of my own, but they then 2) withheld my deposit and despite agreeing to return the amount to me I have had nothing, I have done everything within my power to rectify ... Read Full Review
Bad.
By : Math
18 Apr 2018Never trust this They took ur deposit n they not give you house They are...


By : 'Zoe'
Branch : Uxbridge, 41 Belmont Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : UB3
Im not sure what all the bad reviews are about, I have been renting from Matthew Williams for near on 5 years and have had nothing but brilliant service and friendly staff. I would recommend Matthew Williams to anyone. Kerri-Ann has been my point of contact from the start and she is absolutely ... Read Full Review
By : 'LondonUB7'
Branch : Uxbridge, 41 Belmont Road
Services : Letting (As a Tenant)
Rent PCM : £900
Would you recommend ? : No
Postcode : UB3
This estate agents is an absolute joke. Had the misfortune of dealing with a staff member *who is without doubt the most intimidating, rude, and threatening individual I have ever had dealings with. Do not come to Matthew Williams with any issue in the property, you are likely to be ... Read Full Review
to not open an establishment in the first place and drop off the face of the earth.
By : Margaret Hooker
11 Feb 2016We are sorry that you feel that your tenancy did not end to your satisfaction. Whilst we have a duty to be fair to our tenants, we also have a duty to our landlords to ensure that the property is...
By : 'Yasin'
Branch : Uxbridge, 41 Belmont Road
Services : Letting (As a Tenant)
Rent PCM : £925
Would you recommend ? : No
Postcode : UB7
This estate agent is an absolute joke. They will smile to your face but as soon as you've left or hung up the phone your concern will descend into the deepest drawer and never looked at again. If something is wrong with your property or broken it is near impossible to have it fixed. We have ... Read Full Review
The agent does not respond to request for help, but will tell you they are working on it but nothing has ever happened.
By : Margaret Hooker
11 Feb 2016I am sorry that you feel that your issues were not dealt with promptly. Unfortunately we act as an agent to the landlord. We have to get any work approved by them. Nor can we insist (although we...

By : 'cae'
Branch : Uxbridge, 41 Belmont Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : UB8
Atrocious customer service. On the phone and in person. Rented a flat with them but literally every encounter with them, mistakes have been made on their part. 1. Due to work commitments, we were finding it hard to sign the contract and i made numerous suggestions on how to go about it and they ... Read Full Review
Mistakes happen. They\'re expected. The least they could do is accept it and rectify, not blame someone else and be snipey about it. Or, they can just do their job properly.
By : 'palisade'
Branch : Uxbridge, 41 Belmont Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : UB7
Would not recommend this Agent at all, they don't seem to be concerned with customer service, replying to queries or basic information sharing. My fiancee and I inquired about three properties in the same area, after sending four emails - all of which were ignored (aside from the auto-reply) I ... Read Full Review
Never responded to email, did not call back when promised or communicate professionally.
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