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Putney Hill, London SW15

3.3/5, 7 Reviews
57% Recommended

100% sales valuation accuracy

0% letting valuation accuracy

33% sales fee satisfaction

33% letting fee satisfaction

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"Absolutely disgusted. We were ..."

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1 Star Review

By : 'FreakElectro'
Services :
Rent PCM : £2225
Would you recommend ? : No
Postcode : SW15

18 Dec 2016
People found this helpful0

Absolutely disgusted. We were assured when we viewed the property, which was clearly inhabited by animals at the time, that it would have not one but two professional cleans before we moved in. We saw the flat the day before move in day and it was disgusting and we asked for a professional clean. Imagine our disgust on move in day when the house had not been cleaned AT ALL. broken glass in the carpets, used tissues and general filth. The only thing missing was used condoms. KFH failed to honour their commitment and simply told us that we were free to leave the house in the same state that we found it when our tenancy ends. They stated it was the landlord's responsibility. But they did not give us the landlord's contact details. But the house had been empty for ten days. Did no one have the decency to check? However, we are not animals so we will not leave the property in the same mess We only took this property because we were assured by KFH that this clean would be done. KFH should be ashamed at showing such disrespect to people. However I'm sure they could not care less. We were taken for fools here and unfortunately we probably have proved a point. Meanwhile Jack is probably enjoying his commission and KFH are laughing all the way to the bank.


Comments on Agent Fees

The agent fees were high at £210 for the tenancy agreement alone. There were other charges too. They should be ashamed of themselves considering the minimal level of service and loss of trust. Upfront fees have been banned because of cowboy outfits like this.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%33%£0£0
Lettings0%33%£2,225£2,500
Address

Kinleigh Folkard & Hayward
1 Putney HillLondon, Greater London
SW15 6BA
020 8780 0033

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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5 Star Review
UserName

By : 'Grateful'
Services : Letting( As a Tenant )
Rent PCM : £2500
Would you recommend ? : Yes
Postcode : SW15

22 Jun 2023
People found this helpful0

This is a much delayed review. Huge apologies. I went through Farhana Ahmed at KFH Putney to rent a gorgeous flat in December last year. I’d been going through major surgery then and since. Farhana was amazing. She was kind, helpful and professional. More than that, Farhana possesses a... Read Full Review

Comments (1)Was this helpful?:

By : david

12 Mar 2024

We uses Frankie and Farhana to rent flat, they were professional and...

Please do not use these ...

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1 Star Review

By : 'Katie'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW15

21 Feb 2017
People found this helpful0

Please do not use these agents if you are a prospective tenant. They lied about holding deposit ( saying I had to pay 500 when 300 was required ) and then stalked me at my home address to try and seal the deal. I have never written a negative review in my life but want others to avoid the pain....... Read Full Review


Comments on Agent Fees

They lied about holding deposit

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Absolutely disgusted. We were ...

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1 Star Review

By : 'FreakElectro'
Services : Letting( As a Tenant )
Rent PCM : £2225
Would you recommend ? : No
Postcode : SW15

18 Dec 2016
People found this helpful0

Absolutely disgusted. We were assured when we viewed the property, which was clearly inhabited by animals at the time, that it would have not one but two professional cleans before we moved in. We saw the flat the day before move in day and it was disgusting and we asked for a professional clean. ... Read Full Review


Comments on Agent Fees

The agent fees were high at £210 for the tenancy agreement alone. There were other charges too. They should be ashamed of themselves considering the minimal level of service and loss of trust. Upfront fees have been banned because of cowboy outfits like this.

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I had a nightmare selling my ...

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5 Star Review
UserName

UserName

By : 'Lou'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW18

9 Aug 2016
People found this helpful0

I had a nightmare selling my property after japanese knotweed was discovered. John Hollywood and Daniel Sweeney never gave up finding me a buyer. Today I completed on my property and cannot praise the KFH team highly enough for their professionalism, determination and commitment to sealing the... Read Full Review


What agent could do to change your mind?

Very reasonable when you compare to Foxton's outrageous fees for doing a lot, lot less.


Comments on Agent Fees

Very reasonable when you compare to Foxton's outrageous fees for doing a lot, lot less.

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Claire was excellent. She ...

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5 Star Review
UserName

By : 'Matt'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW15

4 Jul 2014
People found this helpful0

Claire was excellent. She listened to what we were looking for and took on board our feedback and made sure she only took us to the properties we would be interested in seeing. I would certainly use her again and would recommend her to anyone else looking in the Putney... Read Full Review

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Toby showed us several ...

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5 Star Review
UserName

By : 'Jeff'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW18

9 Mar 2013
People found this helpful0

Toby showed us several properties and really helped us find a perfect buy to letproperty as an investment. It needed works that we really did not want to do initially. We are so glad we took on the project with Toby's encouragement. Great guy to work... Read Full Review

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I have been renting here for ...

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1 Star Review

By : 'Iona'
Services : Letting( As a Tenant )
Would you recommend ? : No

24 Apr 2012
People found this helpful6

I have been renting here for over a year now, and I just feel that KFH don't care about the tenants. I lost my key and I need authorisation to get a new key cut... I have been waiting 3 weeks for this!!! I am having to wait for my flatmates to be in to let me in. They have stopped returning ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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