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The UK's Largest Customer Review Website for the Property Industry

2.7/5, 7 Reviews
57% Recommended
67% letting valuation accuracy
67% letting fee satisfaction
By : 'Cheating'
Services :
Would you recommend ? : Yes
Postcode : EN2
1 star is far to generous for the agent and the staff. Basically, I am renting a property with this agent, and all I can say is are literally cheats and money grabbing. On day 1, the go my contract incorrect where I want a 6 month break clause, and the convenient said that this was not requested but gave the option to the landlord. They refused to put this my contract until I provided evidence via email. The only reason I went ahead is because, I had just moved out of my other house and had not where to go. On day 1 - I went ot the property to check the inventory, and found out the inventory was excplicty incorrect, and had to write a 3-4 page correction reponse - which they said they will file. That's all they did. on day 1 - the house was smelling of damp and as a sever asthma patient I told them this is issue in the house. there was a visible and damp leak under the stair. I had to convince them before they decided to do something. Then the plumber confirms my observation, by stating that the lead has been there for a very long time!!!!! basically, if the inventory was done property this would have been picked up - instead the landlord and agent is denying any knowledge - which contradicts what the plumber had mentioned. I am paying nearly �2,000 pm for a property that would not have been able to rent out. I have tried to complain but it is fall on deaf and incompetent ears. I now reporting them to Financial Ombudsman for bad practise. I can only say that the positive reports that has been post is by their friends or themselves. - this agents are a cheat!!!!!! Do Not Trust them!!!!!!!
BAD - they people cheat tenants!!!!!!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 67% | 67.00% | £850 | £1,650 |
The Letting Line
57-59 Lancaster Road, Enfield, Greater London
EN20BA
020 8342 1234
By : 'Miss'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : EN2
RUDE! They do not even acknowledge you if you are not what they are looking for. As the previous review they are extremely discriminative! Ladies and gentleman.. I am under the impression that each and every employee at this establishment must have royal breeding, what with this and their... Read Full Review
By : 'Discriminatory'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : EN3
All properties advertised by this agency are with the condition of 'No DSS or Housing Benefit'. NOTE: Not all people that are on benefits are 'scumbags' some of us have worked for the last 20 years, however now due to having a child and being a single parent... Read Full Review
N/A
By : 'Cheating'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EN2
1 star is far to generous for the agent and the staff. Basically, I am renting a property with this agent, and all I can say is are literally cheats and money grabbing. On day 1, the go my contract incorrect where I want a 6 month break clause, and the convenient said that this was not requested... Read Full Review
BAD - they people cheat tenants!!!!!!
By : 'Shirley'
Services : Letting( As a Owner )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : EN1
We have worked with Sarah and the team for nearly twenty years now. They are always very professional and on top of their game! They vet tenants carefully and have always found us tenants quickly but who are decent people and who look after our property and pay rent on-time. All in all a top class ... Read Full Review
I have never used another agency so feel unable to comment however I am happy to pay for a professional service so no complaints.
By : 'JLowen'
Services : Letting( As a Owner )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : EN2
I have used The Letting Line for a number of many years as a Landlord. I receive good advice and they listen to my rather difficult requirements for tenants. That's it. I've tried to do it myself in the past, but have come unstuck. Experience tells me to leave it to people with the knowledge and I ... Read Full Review
Professional service at a competitive rate.
By : 'Cristina'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : N200
1 star is too much for this company. I have been refereed to this company by a good friend of mine, who mentioned that they are very professional, fair, they get on going properties and they always manage to work around clients' schedules. Obviously, late viewings and weekend viewings were like a... Read Full Review
By : 'colin'
Services : Letting( As a Owner )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : EN20
I have found them the best team i have worked with very professional by keeping up to date on day to day running of my property and have kept my property rented... Read Full Review
The fees are line with the rest but 1st class service
The fees are line with the rest but 1st class service
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.