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Cambridge, CB2

1.8/5, 6 Reviews
17% Recommended

25% sales valuation accuracy

33% sales fee satisfaction

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"The worst experience with..."

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1 Star Review

By : 'THE'
Services : Letting(I am a Tenant)
Rent PCM : £1150
Would you recommend ? : No
Postcode : CB1

27 Jan 2017
People found this helpful2

The worst experience with property renting ever. Absolutely useless, careless and unprofessional service. Moreover they scam and try to get as much money as they can. They were calling and chasing me all way long to receive holding deposit and those fees from me total � 497.50, I paid all fees and tenancy charges such as deposit and 1 month rent on time. On a move in day i was shocked when entered the property ( which was viewed and promised at the certain condition), the property was flooded, moulded and dirty. They did not bother to ensure that the property has no issue to move in, they just let me ( at that time I was 7 months pregnant) and my 7 yo daughter to move in. Then they were hiding for 2 days from my emails and phone calls about the repairs etc. When I've turned into the brunch they said I can ekither wait for the repair or they are keep to return all my money back and I can pull out from the tenancy, of course I've accepted that offer. After a week they only returned the deposit and 1 month rent and held � 497.50 agency fees saying that they've done those job which was only to find a suitable tenant to the landlord. I would never recommend to anyone to have deal with Abbotts Cambridge or with any of a Countrywide agents.


Attached Files

    Comments on Agent Fees

    Overcharging fees: £ 497.50 in Cambridge for 1 tenant.

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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sale25%33.00%£0£0
    Address

    Abbotts Lettings
    60 Regent StreetCambridge, Cambridgeshire
    CB2 1DP
    01223 258382

    Services offered
    • Sales
    • Lettings
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    Abbotts Lettings Branches (View All 66)
    We have had excellent service ...

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    5 Star Review
    UserName

    By : 'jean'
    Services : Letting (As a Owner)
    Rent PCM : £1150
    Would you recommend ? : Yes
    Postcode : CB23

    2 Feb 2021
    People found this helpful0

    We have had excellent service from Peter Chapman concerning letting our house in July, 2020 and then, due to a broken lease by the tenants, he found another tenant in January, 2021 during all these Covid restrictions and third lockdown. We have rented our property for 15 years and never had ... Read Full Review

    Comments (0)Was this helpful?:
    From start to finish Abbotts ...

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    1 Star Review

    By : 'Sinead'
    Services : Letting (As a Tenant)
    Rent PCM : £995
    Would you recommend ? : No
    Postcode : CB1

    18 Aug 2017
    People found this helpful6

    From start to finish Abbotts have been extremely frustrating. I would never use them again. They initially quoted fees of over �600 to complete the tenancy agreement, more than double of any of their competitors. When challenged they reduced the fees to �300, still more than their... Read Full Review


    Comments on Agent Fees

    The fees are extortionate. More then double most other agents quoted us. They also dropped the fee when bartered so don't accept the first fee.

    Comments (0)Was this helpful?:
    The worst experience with ...

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    1 Star Review

    By : 'THE'
    Services : Letting (As a Tenant)
    Rent PCM : £1150
    Would you recommend ? : No
    Postcode : CB1

    27 Jan 2017
    People found this helpful2

    The worst experience with property renting ever. Absolutely useless, careless and unprofessional service. Moreover they scam and try to get as much money as they can. They were calling and chasing me all way long to receive holding deposit and those fees from me total � 497.50, I paid all fees... Read Full Review


    Attached Files
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    Comments on Agent Fees

    Overcharging fees: £ 497.50 in Cambridge for 1 tenant.

    Comments (0)Was this helpful?:
    The branch found good tenants ...

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    2 Star Review
    UserName

    UserName

    By : 'John'
    Services : Letting (As a Owner)
    Would you recommend ? : No
    Postcode : CB3

    19 Nov 2015
    People found this helpful1

    The branch found good tenants but "Sparks" have interfered by taking over both flats without the consent of the landlord. After the first time this had happened I warned Abbotts that if this isn't stopped my business will go elsewhere. As it has happened again we will only use the company ... Read Full Review


    What agent could do to change your mind?

    DO NOT PESTER ME please.

    Comments (0)Was this helpful?:
    We rented this property on ...

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    1 Star Review

    By : 'Unimpressed_2015'
    Services : Letting (As a Tenant)
    Rent PCM : £950
    Would you recommend ? : No
    Postcode : CB4

    9 Sept 2015
    People found this helpful2

    We rented this property on false pretences. We knew that the kitchen floor and units were worn out, but we didn't expect dirty ear buds in the cupboards. Dirty tampon in our toilet radiator. The boiler wasn't working, it had no pressure and we had to get everything fixed that is mentioned above... Read Full Review

    Comments (0)Was this helpful?:
    Landlords - do not use this ...

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    1 Star Review

    By : 'Pickle'
    Services : Letting (As a Owner)
    Would you recommend ? : No

    26 Jul 2012
    People found this helpful5

    Landlords - do not use this company. Appalling service, they are completely unorganised, do not help or support you as a lanlord and certainly do not provide 'full management'. I found myself having to sort out everything and the agency gave my personal details out to my tenants. I am now... Read Full Review

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    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

    Complaints Procedure

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    Last updated at 9/3/2018, 2:29:39 AM by allAgents

    Awards won by Abbotts Lettings, Cambridge CB2 1DP