The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.9/5, 15 Reviews
79% Recommended
67% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
50% letting fee satisfaction

Ashley

Stav
By : 'Gavin'
Services : Letting(I am a Tenant)
Would you recommend ? : Yes
In short, the service has been fantastic and a class apart from their competitors. I say this with confidence because I worked in residential sales in the area for 2 years 8 years ago, and having moved flats in London 6 times, I feel I have a good idea of how Chesterton Humberts measure up to their competition. Both Stav Nicola and Joyce Sorkpor have always been efficient, polite and professional at every single point of contact as we moved into the flat. Ashley Burgess in particular has been brilliant throughout the tenancy; if Ashley says hes going to do something it actually happens and if a problem arises he gets it sorted. He has always dealt with all queries with a high level of professionalism whatever the situation and is a credit to your office. I have no reason to say this aside from I feel compelled to do so. I know from experience that estate agents very rarely get any credit when things go well (least of all from tenants) but will always get a lot of grief (whether justified or not) when things dont go smoothly. This has easily been the most professional and least painful experience I have had when using an agent.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67.00% | 100% | £500,000 | £875,000 |
| Lettings | 0% | 50% | £1,500 | £2,250 |
Chestertons
220 Tower Bridge Road, London, Greater London
SE1 2UP
020 7357 7999
By : 'J'
Services : 2
Would you recommend ? : No
Postcode : E1
Moved out 6 weeks ago, called Chestertons over 20 times, and still they are "waiting the landlord" to confirm deductions from the deposit. I have been calling and calling and waiting and waiting. I'm honestly hoping that this bad review will make them take action, as I just made another call to... Read Full Review

By : 'Greg'
Services : Online Auctions (I bought a property using them)
Sold price : £500000
Would you recommend ? : Yes
Postcode : SE1
I wanted to write to thank you for the support and cooperation. I really appreciate Neil and Alex professionalism and guidance during the purchase of my first home. It wasn't easy as we all thought on the beginning but you managed this well between both solicitors to find the final agreement... Read Full Review

By : 'Sally'
Services : Sales (As a Vendor)
Sold price : £780000
Would you recommend ? : Yes
Postcode : E1
Excellent. Thoroughly dependable and trustworthy. We were delighted. Thankyou very much for your help and reassurance in that stressful time. Alex Hensley was fantastic and... Read Full Review
By : 'Ruth'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : E1
Chestertons is the most incompetent agency i ever dealt with in the 3 years i lived in london, unresponsive and to be blunt utterly useless . I loved my flat but another year of dealing with chestertons? no, our land lord ended up leaving them too i can not fathom how an agency that is paid can be ... Read Full Review


By : 'A'
Services : Letting (As a Tenant)
Rent PCM : £2100
Would you recommend ? : Yes
Postcode : SE16
A great experience with chestertons. Stav has been really helpful. He's always on time. Thank you very much... Read Full Review


By : 'Luff'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SE1
A no nonsense family of dedicated professionals ready to go the extra mile to help you. Ethical and efficient.... Read Full Review
S

By : 'Peter'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SE1
Very unprofessional. The Agent couldn't provide any information on the properties he was managing. He was unrealiable, he responded after 10 days to my queries. Also very arogant, rude, and... Read Full Review
Too overpriced for his terrible service and behaviour.

By : 'Mark'
Services : Sales (As a Buyer)
Sold price : £875000
Would you recommend ? : Yes
Postcode : E1
Excellent service. Without John's intervention the chain we were in would have fallen through but it didn't and we're really happy in our new home . Calm ,professional, polite and efficient Many thanks to you and the... Read Full Review
Good


By : 'Susan'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : E1
Selling a home can be a very stressful experience but the professionalism and courtesy of Chesterton's staff made all the difference. I was impressed by their attention to detail and the degree to which I was kept informed as the process moved forward. I felt I could have every confidence in their ... Read Full Review
I found the fee negotiation very fair and the fees paid were well justified.
By : 'Karl'
Services : Letting (As a Tenant)
Rent PCM : £2250
Would you recommend ? : Yes
Postcode : SE1
I have rented two flats from through this branch and have had excellent experiences, both in the search process and with respect to the management of the property. They have been very responsive and very... Read Full Review

By : 'Sonia'
Services : Letting (As a Tenant)
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : E1
I'm really happy with the service received and it actually exceed my expectations. While I was looking for the flat the service was excellent and when I finally put an offer on the property the process was smoother than expected. All the process was clear, documentation was clear and after being... Read Full Review
Agent's fees are ok, aligned with market standards.
By : 'Anonymous'
Services : Letting (As a Tenant)
Rent PCM : £250
Would you recommend ? : No
Postcode : E1
Terrible service, communication was appalling, I will be telling everyone I encounter to avoid any correspondence with this agency, absolutely... Read Full Review


By : 'JOS'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SE1
Manuela pursued the sale with diligence and care, showing prospective buyers around on my behalf and liaising effectively to resolve any issues or problems that arose. She was always reassuring and helpful. Matt stood in for Manuela during an unavoidable absence and it says much for their skills,... Read Full Review


By : 'Niki'
Services : Letting (As a Owner)
Would you recommend ? : Yes
I completely agree with Gavin on Chesterton Humberts, particularly with regard to their London Bridge office. The service provided by Chesterton Humberts has been fantastic. They are prompt, polite and offer a very cost effective service. I live abroad and the level of service they have provided ... Read Full Review


By : 'Gavin'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
In short, the service has been fantastic and a class apart from their competitors. I say this with confidence because I worked in residential sales in the area for 2 years 8 years ago, and having moved flats in London 6 times, I feel I have a good idea of how Chesterton Humberts measure up to their ... Read Full Review
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Last updated at 11/1/2018, 4:32:25 AM by allAgents