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D W Smith & Company
1/5, 2 Reviews
0% Recommended
33% sales valuation accuracy
0% letting valuation accuracy
50% sales fee satisfaction
50% letting fee satisfaction
No Description Found
"Avoid like the plague. Never..."
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1 Star Review
By : 'Tc'
Services :
Would you recommend ? : No
Postcode : BS4
29 Jul 2016
People found this helpful4
Avoid like the plague. Never return calls or requests unless it's in their interest, will come to inspect the property every quarter and then skip over any problems they need to address. Ask for rent to be paid in the last week of the month and are unwilling to change the date, assuming so that you're late and they can charge you. Happy and cheery until you've signed the contract then an absolute disgrace.
What agent could do to change your mind?
Cheap, I paid only £30 in administration fees where I've paid hundreds with other letting agents.
Comments on Agent Fees
Cheap, I paid only £30 in administration fees where I've paid hundreds with other letting agents.
Was this helpful?:
By : David Smith
14 Jun 2017I am sorry you are unhappy. If you would like to contact me direct I will be happy to discuss matters with you. I would like to clarify our administration fees have never been £30 pounds. We collect rent on the anniversary date each month of when you signed your tenancy agreement as per the terms of the contract (which a draft copy is sent out before the tenancy starts) . It is up to the landlord if the date can be changed for rental payments. Regarding any issues we always aim to address these by reporting to the landlord. I look forward to hearing from you.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 33% | 50% | £0 | £0 |
| Lettings | 0% | 50% | £0 | £0 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Address
D W Smith & Company
54 High Street, Hanham, Bristol, South Gloucestershire
BS15 3DR
0117 967 0900
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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I was charged for replacing ...
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1 Star Review
By : 'Eimante'
Branch : Bristol, 54 High Street, Hanham
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BS15
20 Jun 2017
People found this helpful2
I was charged for replacing perfectly fine hand basin (�250). They took advantage of me not being able to attend on move out day. Said it was damaged beyond repair. I asked to send me pictute of the basin, they ignored it. Will look for gelp now at citizens advice. They never provided proof that ... Read Full Review
Comments (1)Was this helpful?:
By : David Smith
20 Jun 2017We are disappointed to see a Tenant give our company a poor review without contacting us to discuss any issues they may have. We strongly dispute the Tenant's claim that we take advantage". We act...
Avoid like the plague. Never ...
Share On :
1 Star Review
By : 'Tc'
Branch : Bristol, 54 High Street, Hanham
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BS4
29 Jul 2016
People found this helpful4
Avoid like the plague. Never return calls or requests unless it's in their interest, will come to inspect the property every quarter and then skip over any problems they need to address. Ask for rent to be paid in the last week of the month and are unwilling to change the date, assuming so that ... Read Full Review
What agent could do to change your mind?
Cheap, I paid only £30 in administration fees where I've paid hundreds with other letting agents.
Comments on Agent Fees
Cheap, I paid only £30 in administration fees where I've paid hundreds with other letting agents.
Comments (1)Was this helpful?:
By : David Smith
14 Jun 2017I am sorry you are unhappy. If you would like to contact me direct I will be happy to discuss matters with you. I would like to clarify our administration fees have never been £30 pounds. We collect ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
