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Chorley, PR7
1.5/5, 8 Reviews
13% Recommended
67% sales valuation accuracy
0% letting valuation accuracy
33% sales fee satisfaction
0% letting fee satisfaction
No Description Found
"Like some other reviews here, ..."
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1 Star Review
By : 'ON'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
10 Mar 2012
People found this helpful5
Like some other reviews here, I begrudge the one star that is the minimum requirement here. I have been househunting myself for some time, and I am currently trying to help a friend rent a flat and I must say that the service I have received from Farrell Heyworth has made me question whether to look at houses and flats on their books at all even if they look appropriate due to the disgusting level of service they provide. Things that have happened so far include: cancellation of viewings (plural) withing 15 minutes of the viewing, when they know I have a one and a half hour drive to the property in question. Forgetting to call me to tell me that a viewing has been cancelled so I turn up to a locked door (after one and a half hour drive). Calling me in the middle of a viewing telling me what a horrible person the vendor is and that I should not listen to a word he is telling me about the property, when I am with the vendor and he could hear what they said. Just now, I tried to book a viewing on a property and they said they needed to get back to me to confirm. Again, one and a half hour drive, and they waited 4 hours to get back to me just to be rude and obstinate and refusing me a viewing. How on earth can you run a business like this? I thought the property market was in trouble and that they earn money from selling/letting places, but if they concentrate their efforts on offending their customers and clients they (hopefully) should not stay in business long. Lets hope this company goes under!
What agent could do to change your mind?
Given at least a modicum of service.
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Latest Reviews
Yvonne Doherty
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67.00% | 33% | £0 | £0 |
| Lettings | 0% | 0% | £675 | £675 |
Address
Farrell Heyworth
1 Oak House High Street, Chorley, Lancashire
PR7 1DW
01257 275231
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Farrell Heyworth Branches (View All 24)
ATTENTION ALL ...
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1 Star Review
By : 'Andrew'
Services : Letting (As a Owner)
Rent PCM : £675
Would you recommend ? : No
Postcode : PR25
5 Mar 2023
People found this helpful1
ATTENTION ALL LANDLORDS Do not under any circumstances sign a contract with Farrell and Heyworth manage your property, go somewhere else, anywhere else in fact. The contract locks you into using them and to remove your property from them, which you will probably want to after realising that they... Read Full Review
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DEBBIE WAS VERY HELPFUL AND ...
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5 Star Review
By : 'martia'
Services : Sales (As a Buyer)
Sold price : £78
Would you recommend ? : Yes
Postcode : PR7
9 Dec 2020
People found this helpful0
DEBBIE WAS VERY HELPFUL AND PROFESSIONAL. WE HAD TO VIEW THE HOUSE A FEW TIMES AND IT WAS NEVER TOO MUCH TROUBLE. THE CONVEYANCING HIT A FEW BUMPS AND Debbie was always helpful in ironing them out. We completed today and are very... Read Full Review
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Terrible ...
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1 Star Review
By : 'Yvonne'
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : PR25
18 Sept 2020
People found this helpful0
We have moved up and down the country several times and never ever had such poor service. We are still awaiting a response from head office with regard to our complaint. After sales is non-existent. No clarity whatsoever. We were told we had a buyer who had sold when in fact we were in a chain! ... Read Full Review
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After ...
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1 Star Review
By : 'Bev'
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : PR6
9 Oct 2018
People found this helpful5
After sales does not exist. Chorley branch managed to achieve a sale on my property but the after sales team are not interested in progressing the sale to completion. They get information wrong and do nothing to advise you on progress. If you try to contact them you get an answer machine and... Read Full Review
Comments on Agent Fees
I have had to make a formal complaint about a reduction in the fee due to their disgraceful service.
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A terrible estate agent to ...
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1 Star Review
By : 'R31nny'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : PR6
22 Aug 2016
People found this helpful5
A terrible estate agent to buy a house via! I had an offer accepted �5k above the asking price and agreed with estate agent to remove the house off the market and agreed not to consider any offers. Deal was agreed and me �600 down after 2 days due to solicitor fees and I got a call today... Read Full Review
What agent could do to change your mind?
N/A
Comments on Agent Fees
N/A
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I made an appointment with ...
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1 Star Review
By : 'Mike'
Services : Surveying (Surveys)
Would you recommend ? : No
Postcode : PR73
23 Mar 2015
People found this helpful2
I made an appointment with Simon from the Chorley Office for Neil Rogers to value a bungalow. The time given was 15.00. We waited three hours for a 'no show.' This is disgraceful and I advise anyone to avoid using Farrell &... Read Full Review
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By : Neil Rogers - Chorley Branch Manager
25 Mar 2015I have investigated this matter following your review here and your telephone call to Chorley branch on Monday. It transpires that an error was made when submitting your appointment to our diary...
We have rented 3 different ...
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1 Star Review
By : 'No'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : PR70
1 Jan 2013
People found this helpful8
We have rented 3 different properties over the past 3 years and Farrell Heyworth is by far the worst letting agent we have had to deal with. We had to pay £200 for credit checks, references etc before being shown the contract which would have deterred us from taking the property if we had seen... Read Full Review
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Like some other reviews here, ...
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1 Star Review
By : 'ON'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
10 Mar 2012
People found this helpful5
Like some other reviews here, I begrudge the one star that is the minimum requirement here. I have been househunting myself for some time, and I am currently trying to help a friend rent a flat and I must say that the service I have received from Farrell Heyworth has made me question whether to... Read Full Review
What agent could do to change your mind?
Given at least a modicum of service.
Comments (0)Was this helpful?:
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