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Aberdeen, AB25

1.4/5, 14 Reviews
7% Recommended

0% letting valuation accuracy

13% letting fee satisfaction

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"AVOID! AVOID! They will..."

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1 Star Review

By : 'Temi'
Services :
Rent PCM : £900
Would you recommend ? : No
Postcode : AB21

6 May 2016
People found this helpful8

AVOID! AVOID! They will utilise every sneaky, lying arsenal to steal your money. From refusing to come and carry out a check out in your presence to sending out bogus, over-inflated cleaning charges 6 weeks later. Oh and they will, to get you too sign, lie that someone else is coming to view soon so you should run over to the office and sign before they do. Of course, that subsequent viewing is non-existent.

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By : Judith

9 May 2016

Hi Temi, Thank you very much for taking the time to review and I'm very sorry to hear that this has been your experience. Unfortunately the brief details given don't match any of our recent tenancies, so if you would like to contact me with some more information on judith@contempoproperty.co.uk i can certainly look into your specific case. In general terms, check out inventories are always carried out shortly after the last date of your tenancy. After that, the check out report is sent to Safe Deposit Scotland (SDS) and we will propose the deductions necessary, if any to SDS. They will then contact you with our comments and ask you to agree or to disagree. If you disagree, for example, with the cleaning charge, your case will go for independent review. During the review process, our check out report, comments and photos will be considered, as will your comments and photos to support your disagreement with our proposal This independent review means that we are not able to claim for any deposit funds that are not deemed appropriate, based on the evidence supplied by both parties. I hope this helps, however please do contact me directly if you would like a more specific review about your particular case. Best wishes, Judith


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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting0%13.00%£400£950
Address

Contempo Property
127 Rosemount PlaceAberdeen, Aberdeen City
AB25 2YH
01224 531 970

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Contempo Property Branches (View All 2)
Avoid avoid ...

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1 Star Review

By : 'Betty'
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : No
Postcode : AB25

18 Sept 2018
People found this helpful9

Worst letting agents ever. Flat not very clean on entry. No heating for weeks in Jan. No hot water for months. Gave out personal details to third party and were in violation of data protection. Billed me for cleaning flat after I moved out when I left it cleaner than when I moved in.Thoroughly bad... Read Full Review

Comments (0)Was this helpful?:
I put a critical review on ...

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1 Star Review
UserName

UserName

By : 'At1994'
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : No
Postcode : AB10

15 Feb 2017
People found this helpful7

I put a critical review on their Facebook page and they had the audacity to hide it from the public - at least on here they can't hide them. I wonder how many reviews have been written on Facebook that they have not liked and decided to hide from the public? Says it all about the letting agent... Read Full Review

Comments (2)Was this helpful?:

By : Judith

15 Feb 2017

Good morning, We have not had any new reviews since 7th February and we also do not have the ability to hide reviews. There are currently 20 reviews on our page, all of which are clearly...

Do not use Contempo... ...

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1 Star Review
UserName

UserName

By : 'Really'
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : No
Postcode : AB10

8 Feb 2017
People found this helpful14

Do not use Contempo... whether a tenant or a landlord. We rented a property from them... never again. We were over a month without a working cooker, we waited over a month for them to fix a toilet seat and we didn't have light in our living room for over a month (in fact it was still not fixed... Read Full Review

Comments (1)Was this helpful?:

By : judith

8 Feb 2017

Good morning, thank you for taking the time to post your review. I see that you have also emailed me so I will come back to you via...

AVOID! AVOID! They will ...

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1 Star Review

By : 'Temi'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : No
Postcode : AB21

6 May 2016
People found this helpful8

AVOID! AVOID! They will utilise every sneaky, lying arsenal to steal your money. From refusing to come and carry out a check out in your presence to sending out bogus, over-inflated cleaning charges 6 weeks later. Oh and they will, to get you too sign, lie that someone else is coming to view soon ... Read Full Review

Comments (1)Was this helpful?:

By : Judith

9 May 2016

Hi Temi, Thank you very much for taking the time to review and I'm very sorry to hear that this has been your experience. Unfortunately the brief details given don't match any of our recent...

I would advise against ...

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1 Star Review
UserName

UserName

By : 'Erin&Amy'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : No
Postcode : AB24

30 Aug 2015
People found this helpful9

I would advise against renting via contempo, throughout our tenancy we had a number of issues arise and Contempo would rarely resolve them sufficiently. A few months after moving in we began receiving emails stating that our rent was overdue, even though we could see that it was in fact paid,... Read Full Review

Comments (2)Was this helpful?:

By : Judith

1 Sept 2015

Hi Erin & Amy, Many thanks for taking the time to post your review and I am very sorry to see that you feel your experience was not a positive one. I wish that you had contacted me to make me...

I would advise against ...

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1 Star Review
UserName

UserName

By : 'Erin&Amy'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : No
Postcode : AB24

30 Aug 2015
People found this helpful9

I would advise against renting via contempo, throughout our tenancy we had a number of issues arise and Contempo would rarely resolve them sufficiently. A few months after moving in we began receiving emails stating that our rent was overdue, even though we could see that it was in fact paid,... Read Full Review

Comments (0)Was this helpful?:
Overall my experience of the ...

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1 Star Review
UserName

By : 'HA'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : AB25

29 Jul 2015
People found this helpful4

Overall my experience of the company was not great to say the least. In one occassion a repair was made promptly, however in all other cases they were not made or made ineffectively. In particular the communal area had no lighitng (the lighting was controlled within the flats, half of which were... Read Full Review

Comments (1)Was this helpful?:

By : Judith

29 Jul 2015

Hi there, Many thanks for taking the time to post your review. Unfortunately the details do not match any of our recent tenancies, however I would like to offer you the opportunity to meet...

Agents were extremely ...

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1 Star Review
UserName

UserName

By : 'Aberdeen'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : No
Postcode : AB24

2 Jul 2015
People found this helpful5

Agents were extremely unresponsive, continual issues with heating resulted in dampness and mildew. Judith eventually agreed in March after 3 months of complaints that the faulty heaters would be replaced that week but this never happened and the flat was vacated in June with the upgrade still not... Read Full Review

Comments (1)Was this helpful?:

By : Judith

2 Jul 2015

Hi Girls, Many thanks for taking the time to post your review. I am sorry to hear that you had a bad experience. I'm sure we explained at the time that we are not allowed to spend for this...

Very bad experience with this ...

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1 Star Review

By : 'Tennant'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : AB24

29 Apr 2015
People found this helpful5

Very bad experience with this agency. When we first moved into the flat it had not been cleaned properly at all , in particular the bathroom was disgusting. The check in report even stated that the it was not clean. When moving the furniture in the bedroom we found a large amount of mould, it smelt ... Read Full Review

Comments (2)Was this helpful?:

By : Judith

29 Apr 2015

Hi there, Many thanks for taking the time to post a review. Unfortunately none of the data you have given matches any of our tenancies, so please could you contact me on...

This was my first and final ...

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1 Star Review

By : 'MaryW'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : AB15

22 Apr 2015
People found this helpful2

This was my first and final dealings with Contempo Lettings. I had initially enquired into a property for rent by telephone where I was told that I was not suitable for the property due to being a student. I am well aware that certain properties are not suitable for students but this is not always... Read Full Review


What agent could do to change your mind?

The customer service needs worked on greatly. All that I was looking for was an apology for wasting my time and improvements made on the advertisement. There was no remorse shown for the error by Contempo Lettings but instead a level of rudeness.

Comments (2)Was this helpful?:

By : Judith

22 Apr 2015

Hi there, Many thanks for taking the time to leave a review and I am sorry to hear that your experience wasn't good. All of our phonecalls are recorded so I will be going over the call with the...

The property I was living was ...

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1 Star Review
UserName

By : 'Tatai'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : AB24

26 Feb 2014
People found this helpful5

The property I was living was from Contempo Letting and initially was not under their management, they told me that the owner herself manage the property so they cant take care. The property was terribly dirty when I entered. I had made a call to their Aberdeen office, they replied that they cant... Read Full Review

Comments (6)Was this helpful?:

By : Judith

27 Feb 2014

Hello Arindam, Many thanks for taking the time to post your review of Contempo Lettings. I am sorry that you feel you have been treated unfairly, however, having investigated the issues you...

After arranging first ...

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1 Star Review

By : 'Brian'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : AB15

7 Oct 2013
People found this helpful2

After arranging first avavilabe viewing for thsi property I was phoned e-mailed about 3 hours later to be told that another tennant had placed a holding deposit. Why was I not told that you could place a holding... Read Full Review


What agent could do to change your mind?

Explain what options are available and not favour some potential tennants.

Comments (3)Was this helpful?:

By : Judith

7 Oct 2013

Hi Brian, I am sorry to hear that you missed out on one of our properties earlier today. I have reviewed the emails and was also present during the phonecall you placed to our office this...

I have a bad experience. I ...

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2 Star Review

By : 'Tenants'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : AB25

7 Aug 2013
People found this helpful4

I have a bad experience. I was a tenant that rented a flat from contempo lettings, everything was smooth and far at the begining and staff are very friendly until me and my flatmate agree to end the tenancy. 1 of the agent from contempo lettings (Aberdeen's Brach - I dont know what's her name)... Read Full Review


What agent could do to change your mind?

They change their attitude quickly once we end the tenancy, and everything went so unprofessional after that, also tend to charge us with a lot if things.

Comments (1)Was this helpful?:

By : Judith

7 Oct 2013

Hi Ryan & James, I am sorry to hear you were so disappointed with Contempo Lettings. All our deposits are handled by Safe Deposit Scotland and the independent review of your check out...

I would be pleased to ...

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5 Star Review
UserName

UserName

By : 'Happy'
Services : Letting( As a Owner )
Would you recommend ? : Yes

9 Sept 2012
People found this helpful0

I would be pleased to recommend Contempo Lettings of Aberdeen to any Landlord. Judith & Grant took care of switching from another lettings agency, remarketing my property and finding a decent tenant so I had nothing to worry about. Managing my property, they transfer the rent on time each month ... Read Full Review

Comments (1)Was this helpful?:

By : Judith

7 Oct 2013

Many thanks for your kind words which I have also shared with Grant - we are delighted that you continue to be happy with the service from Contempo Lettings. Kind...

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