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London, SW6

1/5, 2 Reviews
0% Recommended

100% letting valuation accuracy

99% letting fee satisfaction

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"Extremely suffocating,..."

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1 Star Review

By : 'cupcakesarenice'
Services :
Would you recommend ? : No
Postcode : NW6

29 Apr 2016
People found this helpful1

Extremely suffocating, old-fashioned sales techniques. Pressuring clients NEVER works. We simply wanted to view the flat but they pressured us into filling up a form in order to register our interest so that "nobody else will get the flat because we are first". In this form you have to give your CREDIT CARD DETAILS which is outrageous and shady and we gave a fake one. After leaving the office the agent rang us a total of 4 times to ask questions about ourselves. The next morning we emailed the agent thanking them for their time but telling them we had decided not to take the flat. They then proceeded to ring us several times (we had specified we were at work in the morning and could not pick up the phone). Then, the agent emailed us with a long email going on about how they were really put off at the fact that we said no in spite of them making their best efforts, as if this was something personal, and questioning us about our decision, being invasive when we simply didn't really like the flat. I felt guiltied into having to apologise and reassure the agent that our decision had nothing to do with them on a personal level. We don´t want to go back here and it's a shame because we want a flat in Fulham.

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By : Marilyn

27 May 2016

Hello, I am really sorry to hear that you have been unhappy with the service provided by our Chard Fulham Office, which is part of the Thamesview group. I am head of Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at customerservices@thamesview.co.uk, I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn


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Letting100%99.00%£0£0
Address

Chard
666 Fulham RoadLondon, Greater London
SW6 5RX
020 7731 5115, 07837 388 475

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Chard Branches (View All 8)
My flatmate and I went to see ...

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1 Star Review

By : 'Lauren'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : SW6

14 Jun 2023
People found this helpful0

My flatmate and I went to see a total of 3 properties and the agent tried to pressure us into every single one. The most irritating part is that out of all of the properties shown to us, only 1 was within our budget. The ones picked out by the agent were £100 over budget, and then they... Read Full Review

Comments (1)Was this helpful?:

By : Lucy

11 Jul 2024

Dear Lauren, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this...

Extremely suffocating, ...

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1 Star Review

By : 'cupcakesarenice'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : NW6

29 Apr 2016
People found this helpful1

Extremely suffocating, old-fashioned sales techniques. Pressuring clients NEVER works. We simply wanted to view the flat but they pressured us into filling up a form in order to register our interest so that "nobody else will get the flat because we are first". In this form you have to... Read Full Review

Comments (1)Was this helpful?:

By : Marilyn

27 May 2016

Hello, I am really sorry to hear that you have been unhappy with the service provided by our Chard Fulham Office, which is part of the Thamesview group. I am head of Customer Services and I...

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