Chard

My flatmate and I went to see a total of 3 properties and the agent tried to pressure us into every single one. The most irritating part is that out of all of the properties shown to us, only 1 was within our budget. The ones picked out by the agent were £100 over budget, and then they ... Read Full Review

Looking at all the negative views for tenancy I’m guessing it’s not a high sales priority in the Fulham office. Firstly our agent didn’t show up to a 10am viewing on a Saturday, which we travelled 1 hour to get to. When we called the response was “we should ... Read Full Review

Huge thank you to Mark Paris! Planning my move to London (from Canada) during a pandemic, without being able to fly over and find the perfect home was daunting. I started working with a few brokers that tried to push me to accept houses outside of my budget and required location. Mark ... Read Full Review

This is the worst company I have ever had to deal with. Rude, aggressive and embarrassingly unprofessional. They do not answer emails, just sporadic phone calls. They are terrible managing agents and the office staff are disorganised and ... Read Full Review

Absolutely abhorrent property management team - irrespective of who you speak to. Trying to receive our deposit back due to the cap on Tenants Act 2019 and NONE of the staff can confirm the date or the actual process - I've done that for the one girl confirming date of tenancy signed by all ... Read Full Review

Extremely bad services from property management team I have been living in one flat for over 10 months which is managed by the Chard. The kitchen hood, dish washer, carpert and window are broken, which started from my first day of moving in The property management never provided any actions ... Read Full Review

I found Anmar extremely diligent, with a highly professional work ethic. He worked tirelessly to find me the best property for my requirements. I wouldn't hesitate to use him in future. He's a credit to ... Read Full Review

BEWARE - Do not use this company as a Tennant or landlord if the property is managed by Chards in house team. In 13 years rental in London never have I experienced such a sham of a company. Property managers are beyond negligent. Upon leaving the property the inventory check out was tampered with. ... Read Full Review

I saw the bad reviews before renting through Chard and foolishly thought that everything would probably be fine. Don't make the same mistake. My wife and I moved out of our flat six weeks ago and cannot get our deposit returned -- despite the fact that Chard's checkout report confirmed ... Read Full Review

The staff at Chard's Fulham Broadway office were incredibly friendly and welcoming whilst maintaining a professional approach to the way they conducted their business. They were very swift in their response to all our queries and were helpful in showing us many properties in addition to the ... Read Full Review

Crooks and liars. I told them I had a small chihuahua prior to moving in, the agent said he checked with landlord and she was fine with that. After 2.5 years of paying rent on time every month, I suddenly received a letter of eviction for non disclosure of pet. Either the agent lied to me saying ... Read Full Review

real bandits and rude, be aware they are same as Dexter! avoid at all costs as they will let you ... Read Full Review

stay away from this office, vague and unclear procedures of credit references lead to loosing the holding deposit. they have never removed the property from the website and their attitude change drastically once you have paid in full. nightmare. avoid at all cost. I have join groups for class ... Read Full Review

Shocking experience Couple of professionals with one daughter. Flat rented on Nov 16, snagging list and carpet replacement agreed with entry date early Jan 17. Entry date postponed to mid Jan and then late Jan by the Agency as works not completed. Upon entrance flat completely dirty, none of the ... Read Full Review

Applied to view a flat (which we are currently now living in) and were taken to see 3 "similar" properties. This was fine, but I think your average punter really only wants to see the one they asked to see. Service was swift and pretty efficent, although I found the staff to be a bit ... Read Full Review

Agency of very kind and professional agents. My agent always did her best to show me the best properties. And I was interested in most of them. To meet my requirement she conducted so much negotiaton with present tenant and lanlord. She made it. If you find any properties in Fulham, just contact to ... Read Full Review

Seriously shocking service. I wanted to see a flat that was advertised on zoopla and scheduled a meeting with Jessica at their Notting Hill office. When we arrived she grabbed the folder and we went to find her car. She kept telling me that she will show 5 properties which surprised me as I came ... Read Full Review

Nightmare..! From the beginning to the end, everything has been a nightmare! The agents Jack Anselm and George lied to us, we enter in our new property which should be ready : no lights, windows broken, matresses not changed and no wardrobe ( which should be changed and brand new has they ... Read Full Review

Extremely suffocating, old-fashioned sales techniques. Pressuring clients NEVER works. We simply wanted to view the flat but they pressured us into filling up a form in order to register our interest so that "nobody else will get the flat because we are first". In this form you have to ... Read Full Review

My gripe is first and foremost with the estate agent who directly dealt with our letting. Jack Anselm is a disgraceful estate agent with the residential needs of his customers being the absolute bottom of the barrel on his priorities in dealing with you. In our experience with this man we were lied ... Read Full Review