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Manchester, M60
1.1/5, 7 Reviews
0% Recommended
20% sales valuation accuracy
0% letting valuation accuracy
25% sales fee satisfaction
25% letting fee satisfaction
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"Abysmal. This is the first..."
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1 Star Review
By : 'Miserable'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : M1
25 Nov 2015
People found this helpful0
Abysmal. This is the first online review I've ever done, testament to how wound up by Bridgfords I've become... I am a regular renter, and unfortunately once the contract is signed it seems all to common for customer service to become a thing of the past. That said I have never experienced customer service quite so poor. - After signing into the contract you are roped into getting extortionate insurance. - Throughout your tenancy you will be lucky to have a phone call answered or a email responded to. On the odd occasion that you do, odds are it will be a smarmy, antagonizing response and there's nothing you an do you as you've already signed up. - Upon leaving your property you will then start to have emails responded to - HURRAH! - only to inform you that they are delaying repaying your deposit (3 moths and waiting for me). Eventually I'll get around 5% of my deposit back, despite leaving the property in a far better condition I found it in... oh and that extortionate insurance they force on you is about as useful as a chocolate teapot. DO NOT RENT THROUGH BRIDGFORDS!!! - It's just not worth the stress.
What agent could do to change your mind?
I would use Bridgfords again... if a meteor shower descended on earth, wiping out every single competitor.
Comments on Agent Fees
The rental fee was enticing, but when you add on every other hidden cost (insurance, no deposit return etc.), it runs the bill through the roof.
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By : Miserable woman
4 Feb 2016I totally feel your pain... I was browsing through the net to find something I could use against Bridgfords and I found your comment. They are good only at chasing when they want your money, they rang me at least 4 times in 2 weeks to confirm the appointment we had to sign the contract (something they could have done via email v easily), then they got us to sign that insurance form we weren't aware of that added extra money to our monthly payment. The bed is now falling apart (since we moved in and we raised it straight away 2 months ago), wardrobe too and the are simply ignoring my emails and phone calls. What can we do in order for them to get something done? Is there a sort of estate agents standard board or something we could appeal to?
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 20% | 25% | £0 | £0 |
| Lettings | 0% | 25% | £420 | £1,200 |
Address
Bridgfords
2/10 Albert Square, Manchester, Gtr Manchester
M60 8AD
0161 956 2228
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Absolutely livid. The worst ...
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1 Star Review
By : 'Jack'
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : No
Postcode : M15
1 Feb 2018
People found this helpful2
Absolutely livid. The worst service I have ever received. My friend and I were ready to move in to an apartment tomorrow as we passed the checks and were given the move in date. We thought it strange we hadn't received the invoice and today we called them to chase things up. Anyway, we called... Read Full Review
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Worst estate agents ive dealt ...
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1 Star Review
By : 'Sam'
Services : Letting (As a Tenant)
Rent PCM : £420
Would you recommend ? : No
Postcode : M3
21 Nov 2016
People found this helpful3
Worst estate agents ive dealt with. My room flooded they refused access to my landlord unless it was by letter. They even got a forensic scientist in to say that my flat was habitable so I had to live in a stripped out flooded concrete shell for over a... Read Full Review
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Abysmal. This is the first ...
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1 Star Review
By : 'Miserable'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : M1
25 Nov 2015
People found this helpful0
Abysmal. This is the first online review I've ever done, testament to how wound up by Bridgfords I've become... I am a regular renter, and unfortunately once the contract is signed it seems all to common for customer service to become a thing of the past. That said I have never experienced... Read Full Review
What agent could do to change your mind?
I would use Bridgfords again... if a meteor shower descended on earth, wiping out every single competitor.
Comments on Agent Fees
The rental fee was enticing, but when you add on every other hidden cost (insurance, no deposit return etc.), it runs the bill through the roof.
Comments (1)Was this helpful?:
By : Miserable woman
4 Feb 2016I totally feel your pain... I was browsing through the net to find something I could use against Bridgfords and I found your comment. They are good only at chasing when they want your money, they...
We are shocked with the ...
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1 Star Review
By : 'koni'
Services : Letting (As a Tenant)
Rent PCM : £700
Would you recommend ? : No
Postcode : M1
29 Aug 2014
People found this helpful0
We are shocked with the comments as we have just pay an agent fee of 360 pound in Bridgfords for a 2bed apartment in the city center of Manchester.they had insured us that we would receive the keys by 29th of August.Today, on 28th of August they told us to sent them our references,bank... Read Full Review
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I had a viewing at 11h30 am ...
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1 Star Review
By : 'Houda'
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £625
Would you recommend ? : No
Postcode : M4
17 Aug 2014
People found this helpful2
I had a viewing at 11h30 am on Saturday 16th of September with Suzanne and she rang me up around 9h am to confirm the appointment, but them I went to the address where we supposed to meet ( around the corner from where I currently live) and she just didn't turn up.. And them another student came... Read Full Review
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Appalling service. After two ...
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1 Star Review
By : 'James'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : M3
24 Apr 2014
People found this helpful7
Appalling service. After two months of calls they still haven't managed to upload any photos to my listings. They don't return phone calls, even when two different members of staff promised they would be in touch to provide an update. If their service is this bad to the sellers I can only... Read Full Review
What agent could do to change your mind?
* Correctly list property * Call me, even once
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I feel like I should pipe up ...
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2 Star Review
By : 'Jessica'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : M40
8 May 2013
People found this helpful5
I feel like I should pipe up because I can't stand estate agents in the first place but bridgfords really grinds my gears. I first got in contact with them in November 2012 to view some properties as we were just starting to look to buy and wanted to see what our money could get us. Mostly because ... Read Full Review
What agent could do to change your mind?
Listened to what I wanted. Shown me the property I wanted to see. And not waste my damn time.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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